92% Would buy here again

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A
Amardip Claire
Awful experience overall, chose a car to hire for a date 2 weeks in the future - they took payment instantly Was told 2 days prior to that date, that the car I chose wasn't available for a further...Read on
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Adam G
I've used OnTo now for two months, ordered the ID.3 Life Pro Performance, and from the start with the delivery to now it has been amazing. Use my referral code 37740 if you are thinking of trying i...Read on

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    Would buy here again
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    Car Hire

    Awful experience overall, chose a car to hire for a date 2 weeks in the future - they took payment instantly
    Was told 2 days prior to that date, that the car I chose wasn't available for a further 10 days and that a different colour slightly less spec car was currently available. I said I would only accept that car on the basis that if the car I ordered became available, they would swap it or give me a reduction in price.
    When they did swap the car 2 weeks later. They have double charged me for both cars. Then when I returned the car, they still a month later want to charge me for excess mileage on the first car i had (for the 2 weeks someone else had been driving it as i returned it) and then to charge me extra mileage on the 2nd car. Overall I would say I've spent upwards of 25 hours to sort this out and only 1 out of 15 advisers helped. Now as we speak it is still a pending resolution. Onto unfortunately are fast & good at taking money and pretty slow and poor at everything else


  • Ordering

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    Pricing

    Delivery

    Would buy here again
    Overall

    ID.3 Life Pro Performance

    I've used OnTo now for two months, ordered the ID.3 Life Pro Performance, and from the start with the delivery to now it has been amazing. Use my referral code 37740 if you are thinking of trying it out, not only do you get £50 off your first month but it also means you get to try out a EV.


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