Received call telling me that my coal won’t be delivered til next week (already been waiting one week). Couldn’t give me a reason why it won’t be delivered this week and certainly couldn’t say which day it will be delivered next week. I am low on coal and did tell the caller this. Pointless. This is not the first time i have had issues with delivery with this company, despite a depot being only around 10 miles from my address. I won’t be using this inefficient and over priced company again. The local staff are excellent, pity about the parent company.