Want to know how ScottishPower ensures to keep its customers happy and help them join the movement of changing to renewable sources for energy? Read here to know all this and more about the company that has been a pioneer in transforming the face of gas and electricity supply.
ScottishPower is a gas and electricity supply company which has been in operation since 1901. It originally started functioning as Clyde Valley Electrical Power Company, one of the earliest electric supply company in U.K. and today is a subsidiary of the Spanish energy firm Iberdrola which stands amongst the largest utility companies in the world. The company's mission is to provide clean and green energy supply all across the world. For this, the company uses the scheme of YourEnergy, which means providing clean energy at competitive tariffs and by using affordable energy products.
"From the big to the small, that’s ScottishPower"
Services of ScottishPower
ScottishPower not only works on its creative model of YourEnergy but also strives to promote and use a wide array of different products and services as well. From boiler covers to remote heating solutions, you can find all types of services and help here. The company which is mainly known for providing gas and electricity supply at most affordable rates also ensures to do its bit for promoting green technology and saving energy from being wasted by unguided usage. It takes a special interest in educating its customers on minimizing wastage of energy by providing expert tips and solutions and has a partnership with the Cancer Research Centre in the U.K. as well.
Customer satisfaction The company has different tariffs for different customers which have been designed after meticulous planning and research. The company's motive of providing best-in-class service at the most competitive prices is clearly reflected in its pricing scheme. Customer satisfaction and ease of access have always been a priority for ScottishPower and the same has been reiterated time and again by the company. Apps and online solutions further add to the fact that the company aims to do its best when it comes to delivering world-class services.
There two dedicated phone numbers, one each for existing and new customers, that are available in case customers need to directly reach out to the company officials. Complaints, problems, resolutions and feedback can be either discussed via calls or be resolved using online facilities. The company provides you with complete details of the plans along with an in-depth comparison with other plans to make sure you choose a tariff that best suits your needs. Even while changing homes, the company provides you with complete assistance to ensure that you have a hassle-free transfer and that you enjoy continuous power supply in an uninterrupted manner. Direct debit, online bill discounts and dual fuel discounts are few other incentives offered by the company for the benefits of its customers.
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What do customers really think of ScottishPower? How well does this electricity supply company treat its customers? Read real customer reviews!
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Expensive, purposely slow and expect you to be thankful to them for providing you with energy rather than them being thankful to you for giving them business! I was transferred to Scottish Power by Ofgem when Yorkshire energy ceased trading. I had no choice who I was transferred to which has annoyed me because I would NOT have chosen Scottish Power. Scottish Power took 7 weeks to transfer my account and actually tell me what my tariff prices were-which are far more expensive than I had with Yorkshire energy, so that's 7 weeks they purposely held back on telling me what tariff I was on so they could keep me from switching for 7 weeks whilst they could get money from me by charging over the odds for energy supply-so out of order. They also took an advanced direct debit payment from my account earlier than was expected when they knew I had applied to switch away from them. There was no need for this as I was in credit with Yorkshire energy and knew it will cover the usage with Scottish Power. They just help themselves to your money whenever they want. It has been 10 weeks since Yorkshire energy has ceased trading and I'm STILL waiting for the credit I am owed from Yorkshire energy to be transferred to the Scottish Power account. I will not be allowing my account to go in to credit again because when you switch companies it is a nightmare to get it back and you have to wait months, yet if you owe them anything they expect it immediately or threaten you with legal action. My switch away from this company can't come quick enough, the switch takes a month which is again ridiculous and again another ploy to keep you for as long as they can on an expensive tariff to get as much money from you as they can.
I was recently going through some blogs and find out about some popular services which are providing gas and electricity services at the whole. I got the quote from some companies but on the comparison, I found Scottish power to most reasonable. Plus what reminds me of them is their delighting customer care and assistance. So I extended the talk, got very reasonable quote on gas and electricity services, now I save a decent amount that. I totally recommend these guys for services.
There are currently 2 customer review posted about ScottishPower. On average, they received a star-grading of 5/10, with 50% of the reviewers indicating that they would buy from the brand again.
What services or products do ScottishPower offer?
ScottishPower is mainly active in the Energy category, more specifically with Green Energy, Cheap energy, Gas, Electricity.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the ScottishPower website with confidence. If not you can find many other brands to read about on our website!