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    Reviews Asda Groceries

    Are you looking for somewhere to get all your shopping done easily and without any effort? Need to feed a big family or group and so need an affordable source? Or do you struggle to find the time to get all the way to the grocery store and do the whole big trip in your busy week? Asda has come up with a solution to your problem to allow you to make the whole weekly or bi-weekly shop at once, without the hassle of getting it all home: grocery deliveries from Asda! Read on to learn more, then check out some customer review to find out if this actually makes any difference and is affordable.

    About Asda Groceries

    As a division from the cheap British supermarket chain, Asda, Asda Groceries offers their customers the chance to benefit from all their products whilst not even having to leave the comfort of their own home.


    Watch this Youtube video of a shopping haul done by an Asda Groceries customer to feed a large family to get a look at some of the kinds of products that they sell. 

    Customer Services

    The Asda groceries website offers customers 10 categories of food to choose from to ensure an easy shopping process. The Fresh Food category offers fruit, vegetables, salads, meats, fish and bakery products. The available Chilled Foods range from dairy to cooked meats, juice and smoothies, ready made meals, pizzas, pasta and pies and snacks. The Food Cupboard offers customers everything from cereals, rice, pastas and noodles to sweets, crisps, cooking ingredients and desserts. All three categories also offer free from and organic products within these sections. The Frozen Food section consists of products such as ice creams, meat, fish, chips, pizzas and desserts. The Drinks section offers both alcoholic drinks and coffees, teas and juices. The Health and Beauty category consists of all self care products for hair, teeth and skin. There is also a Laundry & Household category, as well as a Pets section, plus one for Baby, Toddler & Kids and one for Home, Outdoor & Entertainment.

    Complaints? Praise? Tips? Share it all here in a customer review!

    Have you ever bought your groceries from Asda? If you have, we would be very interested to hear what you have to say about this shopping experience as it can make a world of difference for other customers who are unsure of where to shop and are in need of a helping hand! What was your opinion of their product range and selection? Was their delivery service straightforward or did they mess it up? Were there any products that you didn't receive or that had been exchanged? What are thoughts of the value for money of their products? Are their foods overpriced or affordable and fairly priced? Let us know here in a customer review!

    What do customers of Asda Groceries think about their services? Read and write customer reviews about their range, quality and delivery services!

    Asda Groceries
    Reviews, complaints and customer experiences (5)

    2
    40% Would buy here again!
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    All reviews

    Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

    Online groceries

    PLEASE DO NOT SHOP AT THIS STORE

    ASDA MANAGEMENT NOW USE PROFESSIONAL PRACTICE THAT BREACHES DISABILITY DISCRIMINATION ACT

    I have severe enduring psychiatric health conditions and physical health disabilities. I have never concealed my various health difficulties. Asda online groceries delivered groceries to my home for over 12 years.

    Last week Asda Abby Park store suspended my account for online deliveries groceries. ASDA STORE MANAGER DAVE M told me that because I did not answer door when asda attempted to deliver my order on 2 occasions my ACCOUNT has been suspended. This is NOT HIGH QUALITY CUSTOMER SERVICE SHOPPERS SHOULD EXPECT

    Please email me directly if you have experienced significant issues with ASDA. I intend to take out legal action to further explore unjustified behaviour utilised by Asda that clearly breaches disability discrimination act by ASDA abby Park store and need as much evidence to support my own injustice. My email address is on photo. Alternatively Facebook messanger me. This store needs respect disability rights. For a store to terminate an online groceries account because an individual doesn't answer door twice is appalling behaviour. When questioned Asda management especially manager name Dave M believe their behaviour is appropriate. Asda take this action knowing that it will have significant adverse impact on disabled people

    Please contact me mobile 07479637694 if can provide additional information regards Asda breach disability discrimination act

    By: Alison Bush23-07-2021
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    Yes
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    Not good feat

    I have had to cancel Asda dear slots two times now as I can not get the items that we need one of the items that we need is Asda diet cola and the alternative is Asda sugar cola which is completely different the store is Asda Filton store Bristol BS34 I could list other issues and items but it would take forever

    By: Susan Harrison22-07-2021
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    No
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    Chocolate

    Avoid at all costs.

    This is my story of Asda. On Saturday, I was mistreated by a member of staff in front of my 4 years old son. This happened at Asda Shepshed. I called the call centre and the person harassed me and hung up whilst I was explaining. I called after couple of hours, they said they could raise these issues internally but I wouldn't get any feedback since it was internal matter. Then I called again today and they offered me £15 but refusing to send me a written apology. They redirected me to their website, a section which didn't exist ... This is the first company ever that I have seen with no complain mechanism. I decided to probably give up, but that won't make this world a better place.

    By: pour13-07-2021
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    King size duva

    @asda (Lewisham ) has soiled duva items  (bodily fluids) on their shelves in their packaging which also wasn't even one of their brands it's was a Sainsbury's duvet in their packaging. When i complained and asked for a refund or exchange, they'll loudly acused me of doing it in front of other customers and staff! That I had done this! That i am lieing! And this mistake can't possibly of happened so i must of done it! 
    They want to use the fact that I ended up getting extremely upset for not getting my exchange after it was cancelled in front of me and bluntly accused of theft by swapping my own apparently duvet for a new one which then caused me to start shouting in the shop  as an excuse not to investigate especially when I had asked the manager still refused to investigate. The store manager want to make accusations and take my statutory right for an  investigation.
    I am the one who had one manager saying well this has never happened  before so this can't be true as if first time mistake can't happen and I'm just a liar and the other male manager showing no kindness what so ever saying this is not possible you must of went home and swapped duva I'm not giving you the exchange he had immediate judgement on me did not like to listen to my story he had already believed in his head was true and yet I'm supposed to stay calm
    They also just allowed the staff members to continuously make comments "she definitely did it" while also given me dirty looks they all loudly making assumptions the managers also allowed their staff members continuously gather around when I was having this conversation with them and allowed that 10 of the staff members to all gathered at the exit as I'm walking out the store and allowed one of their staff members to make a sarcastic comment as I walked out as well   I cannot explain how this happened I can only tell you my story which is simple i picked the product off their store shelves and that's the duva that came out! at the end of the day the customers only has their word and they refuse to listen to mine they showed me no kindness or consideration it's also upsetting  that I am a regular customer in their store most of their staff members have seen me I am a regular I live in the area and (@asda Lewisham) was my local supermarket so to get this judgement and treatment from them was very unexpected and very hurtful. I then began my own self investigation and called customer service and asked for it to be done a member of customer service then told me I need to go back to the store and ask them for a CPQC check inwhich i was still refused by the male store manager. During that seconded visit to the store a third party was present and she had then accused him of being a racist for not offering to investigate all the exchange I was then told by customer service that the manager is using that reason the comment from a third person as excuse to not do the investigations  I found that to be very double standard and  i am the one he is accused of being a dirty person and a theif and not offered an investigation or refund but when the managers accused of being a racist and this is how he reacts. @asdacustomerservice don't actually offer a service nor take responsibility for the behaviour of the staff in their stores. Called to complain about how I was treated and was told I needed to go back to the store to ask them to investigate. #selfinvestigation #fail #asdapolicingthemselves and after I had attempted myself investigation the only email I got back was I was banned from the store  based on the racist remark done by a third party and abusive remarks( e.g. me getting upset and shouting in the store) and that head office nor the store would offer me a refund. Disgusting customer service! no loyalty to the regular customers! Petty behaviour! @asda can make false accusations all round and now i can't go back. Who wants to shop in a store where YOU are abused and assaulted and then get accused of something you didn't do #falseaccusations #imnotaracist #liars

    By: Chonte Sutherland07-06-2021
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    Groceries

    They took my money knowing they was gonna say they didnt have those items as I went to buy 3 of them 6 days before when first booked the delivery anyway 5 days order went to amend the day before and it let me add the items as available, but funnily I was shocked to see asda not only took the 1p but then the actually full amount so theyve overcharged already, I knew something was off taking payment that quick any course it's got to dinnertime next day and the 4 items are missing so my bill shouldve been 17.50 less, total bullsh@t theres no way within 5 days theyve gone from sold out to back in to not available the very next day. Now I have no money to buy the items elsewhere as asda has taken it. I really have no faith in this store for delivery at all it's a con theyve still got the items as available when you go to re buy!!.. you'll notice theyve took loads of their smartprice stuff off the website even though it's still available in store!! I'm going bk to using other stores As this isnt the first time in the past I had a order due to be delivered that evening of course take payment then say such and such items weren't available so I went down to the store and low and behold the very items theyd claimed not available were there on the shelf, it was the cheap noodles which they now no longer list on their website

    By: Josephine Evans14-04-2021
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    FAQ

    Is Asda Groceries a trustworthy company?

    There are currently 5 customer review posted about Asda Groceries. On average, they received a star-grading of 2/10, with 40% of the reviewers indicating that they would buy from the brand again.

    What services or products do Asda Groceries offer?

    Asda Groceries is mainly active in the Food & Drinks category, more specifically with Dietary Advice, Order Online, Beer, Wine & Spirits.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Asda Groceries website with confidence. If not you can find many other brands to read about on our website!