Beerwulf Reviews

: 8
50% Would buy here again

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K
Kenny Rodden
To be fair, once I'd contacted them and hassled them about it they put things right very quickly. I'd also never had any problems with them before. This was clearly down to the delivery company ...Read on
M
Mr M
Ordered before 4pm and expected next day delivery. Other than confirming my order nothing else. The sub just turned up no tracking or anything. Contacted beerwulf who didn't have a clue. Next I get...Read on
D
David Marrin
Appalling company - be very careful with buying. I had a fault develop with my product after 8-9 months and they washed their hands of the issue when I expected a reasonable company would be horrif...Read on
S
Stephen Brindle
Order arrived promptly but 2 kegs were wrong so contacted customer services. In 4 days 4 separate beerwulf agents emailed and contradicted what their colleague had said. In short, rather than ad...Read on
R
Robert Southcott
Shambolic. A company that has a monopoly of the Sub Keg market without the logistics the deal with orders. Happy to take your money and then send a constant steam of excuses and inaccuracies trying...Read on

All reviews (8)

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    4 Kegs of Draught Beer

    To be fair, once I'd contacted them and hassled them about it they put things right very quickly. I'd also never had any problems with them before.

    This was clearly down to the delivery company rather than Beerwulf themselves.

    FAULTY - is this a known error that the pump keeps pumping when off. Beerwulf won't replace a less than 6 months device. Instead you have to send back for repair....appalling . This is the 3rd device i've heard off.

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    I have left my contact details twice to place an order and then no one got back , now it’s closed VERY DISAPPOINTED


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    Sub and started pack

    Ordered before 4pm and expected next day delivery. Other than confirming my order nothing else. The sub just turned up no tracking or anything. Contacted beerwulf who didn't have a clue. Next I get two emails one saying item delivered the other saying item being returned to sender. Contacted beerwulf again and they said the had reordered it for me. They have no idea when it will arrive. Avoid at all cost. Very easy to order and pay then totally useless


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    Sub

    Appalling company - be very careful with buying. I had a fault develop with my product after 8-9 months and they washed their hands of the issue when I expected a reasonable company would be horrified with the product manufactured and seek to rectify it, even though it was purchased from an independent. It is their product! Won’t be buying again - beware that you risk an issue developing and they will not replace your item. If you get a repair you’ll be lucky


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    4 Kegs

    Order arrived promptly but 2 kegs were wrong so contacted customer services.
    In 4 days 4 separate beerwulf agents emailed and contradicted what their colleague had said.
    In short, rather than admit they sent the wrong kegs they are pretending that what they sent Is what I ordered, just that it is a different colour keg with a different name.
    How can a company allow its representatives lie like this?


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    8 beer torps

    Shambolic. A company that has a monopoly of the Sub Keg market without the logistics the deal with orders. Happy to take your money and then send a constant steam of excuses and inaccuracies trying to cover up the subsequent debacle in the warehouse and distribution system. Beerwulf - stop selling to shops and retailers who are inflating the prices and respect your loyal customer base. Anyone looking at placing an order please see the comments on their FB page which might save you a lot of time and hassle. I'm done with them.


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    Box of subs

    After ordering my beer which was easy they gave me a date 15 Jan 2021 which I was happy with . On the 9th of Jan 2021 my neighbour five doors away said there was a box for me the delivery company had dropped off the box of beer at their back gate the driver didnt knock the door and didnt put a post it card through the letter box if it wasn't for my neighbour finding the box anybody could have taken it and I would have been none the wiser
    What a crap deliver company


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    Beerwulf Sub

    This is the worst item I have ever bought and Beerwulf will not offer to replace or refund. Having spent weeks trying to resolve the issue, I have now given up and thrown it in the bin. I have now purchased the Philips Beer Hawk system which is brilliant.


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    Moretti Blade and 4 kegs

    I have tried to contact Beerwulf about my order and delivery date as I need to be in when it comes, the phone number on the website does not ring,live chat is not working, they are not replying to messages so relying on the fact they meet the delivery date


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