From Vineyards Direct Reviews
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Wine
Used to be a great company but they went into administration and were purchased by Johnny Wheeler. This enabled Esme Johnson and David Campbell(founders) to save face by pretending they had merged with Mr Wheeler Wines. The reality is they went into administration and Mr Wheeler purchased the company through an asset purchase taking the name, two founders, any stock and most of the customers over. Anyone who was a creditor, which included loyal customer due En-Primeur wines, were left in the cold. There was some attempt to get some of the wines to customers and I received some of it but by no means all. Clearly money paid in good faith for them had not been protected and had been used to keep the struggling business afloat. Paypal insurance covered a bit but I am till due over £1000 of en primeur wines. Recent attempts to get an answer from them have been ignored and obviously the administrators dont care about the smaller creditors. I am particularly annoyed because their website claimed that all en-primeur purchases were insured and they were not, a blatant lie on their part. If you look at the current website the same claim is made with the same wording and you can be sure that any en-primeur you order will not be covered. I thought they were good guys and a great little niche company but when it came to the crunch they were quite happy to shaft their best customers. Go elsewhere, especially if buying en-primeur.
Still waiting for it
Poor poor poor.
Ordered a bottle of wine. Nothing. Emailed twice, nothing. Called twice put on hold for oveur half hour. As soon as you say you haven’t received your order you go on hold and never picked up again. Stay awayAfter two shambolic experiences I instructed the company not to contact me again. But at least I didn't write a public review. Imagine my annoyance at getting a flyer from them in the post today. At least they are consistent in their poor "service".
100%
All the wines I have bought from FVD have been excellent: from the classy Prosecco, through the perfectly balanced sauvignon blanc of Chateau Bauduc, or the scrummy white Burgundy, to the earthy reds of Chianti beautifully made and packaged by Bindi Sergardi, I have found the taste of all of them suits me and my palate at a price I can afford. At first the website was hopeless but now it is much better. Since finding this company I have virtually stopped buying elsewhere. Furthermore the delivery is excellent. Ten out of ten.
Loved it .
For my graduation party, i ordered different beverages, mostly vodka and sparkling. Well, i received my order before the date i expected and by the way that's the good thing. Also the quality of drinks are really fine , i like to highlight the packaging of beverages as they are so perfect and safe. Must try.
D Bown, how do you contact them? I bought from them since 2012 and could not get hold of any of them to retrieve my wines. Please help..