Pong Cheese

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Pong Cheese

50% Would buy here again

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Spotlight: What are our customers saying?

J
Jacky
I once got this as a gift and I like it a lot. Thanks.Read on
I
Ian
Awful customer service After my cheese box not having been delivered I rang them. I then got the following email: "Hi there Sorry to hear youve not got your Pong box. We've got it as...Read on

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  • Ordering

    Service

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    Would buy here again
    Overall

    I like the cheese

    I once got this as a gift and I like it a lot. Thanks.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    assorted box

    Awful customer service
    After my cheese box not having been delivered I rang them. I then got the following email:

    "Hi there

    Sorry to hear youve not got your Pong box.

    We've got it as signed for by a 'A Jay' but having checked the geo-track of where the courier left it, it looks like its at 7 xxxxxx Road! We're so sorry about this - we're investigating as to why this has happened. The road is just over xxxxx
    Park from you so it might be easier if you could go and collect it? Otherwise the couriers collecting it and bringing it to you might take until Monday or Tuesday. If this is a problem we'll send a new box for you early next week

    Attached is a photo of the door and the signature at no 7. It has a white door"

    The address was actually 90 minutes walk away. That I was expected during lockdown to knock on a strangers door to retrieve a box of cheese is ridiculous. I sent a chase up email 1 week ago and am still awaiting a response


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Pong Cheese

Give the gift of cheese… or just treat yourself! Pong is the UK’s most popular online cheese retailer, bringing together a selection of fine cheeses from artisan producers mainly based in the United Kingdom, as well as a few favourites from Europe. Expertly selected seasonal and special cheeses can be selected to create the perfect gift for birthdays etc, or ordered as a monthly subscription to keep them coming.

About Pong Cheese

Two friends originating in Somerset, an area known for its artisan production, created the company through a common love of cheese. Success grew from their substantial background in online marketing, running several agencies that aided the online launch of companies such as Oli and Waitrose. As well as this, one of the founders happened to be a chef and cheese connoisseur with over 10 years behind him serving the likes of the UK government in particular. The company recognises the commonality that cheese is only offered at the end of meals as an alternative to dessert – and strive to combat this! Despite almost every household in the UK being cheese consumer of some sort, the amount consumed annually is only a fraction compared to most European diets. As a result, Pong strives to change this by providing a source of fine quality cheese that are available for consumption 24/7.


Services offered by Pong Cheese

Cheeses can be searched by their country of origin, category e.g. vegetarian, type e.g. blue and by milk e.g. Goat’s. Countries sourced from include; England, France, Ireland, Wales, Italy, Spain and Switzerland. Each comes with a detailed description of flavours, textures, and smells. TheAlpine cheese selection is particularly popular including some of the most sought-after delicacies. Cheese gift boxes are offered along a selection of themes like valentines and Christmas, with cheese suited to each event. ‘Alex James Presents…’ is a selection of favourite cheeses from the ex-Blur rock star that has a keen interest in the company. The cheese party planner feature removes the stress of calculating quantities and varieties of cheeses required for celebrations and events. Monthly subscriptions and gift vouchers can also be obtained online, as part of The Cheese Club. In addition, the site offers a range of cheese accessories such as Raclette melters, Girolle cutters and fondue sets. All orders are packed with frozen gel packs to preserve the cheese in transport and can now be delivered internationally at a range of prices.

Customer Reviews: Share your shopping experiences and hear what others have to say!

Have you ever purchased any products from Pong Cheese? Were you happy with the service you received? What are your thoughts on the pricing and quality of the items available? Would you buy again from this retailer? Would you recommend to a friend? All feedback is valuable, so have your say and help others shop with Pong Cheese.

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