Prestige Drinks

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Prestige Drinks

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Spotlight: What are our customers saying?

M
Mark
Bought an expensive bottle as a Christmas present for partners family. Wrapped the box, they opened it on Christmas day to find a leaking bottle, highly embarrassing as you can imagine. Customer se...Read on
M
Miss Finch
Made an order and paid extra for priority shipping, was then told they had to close for 2 weeks due to Covid which was no problem. Promised to deliver on 2 separate occasions, no follow up, no tr...Read on

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bought a bottle

    Bought an expensive bottle as a Christmas present for partners family. Wrapped the box, they opened it on Christmas day to find a leaking bottle, highly embarrassing as you can imagine. Customer service was dreadful, a normal company would of at least offered a new bottle straight away... no I had to get my partners family to send a leaking bottle back, not sure what they will do with a leaking bottle (had to ask for a pre-paid stamp as they just expected my partners family to pay for this too) and only then would they send a new bottle out. Not even a gesture voucher or anything to apologise for this highly inconvenient mess up on their side.

    DO NOT USE GO ELSEWHERE - I also never write reviews but I have to as this was such a bad experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    personalised bottle

    Made an order and paid extra for priority shipping, was then told they had to close for 2 weeks due to Covid which was no problem.
    Promised to deliver on 2 separate occasions, no follow up, no tracking info. I had to email 3 times to be told different things. The "manager" who I spoke to was rude, spoke to me like I was stupid and insinuated I was lying when I told her the dates I was promised for delivery. She then refused to give me her surname .
    I would never shop with them again. Shame as the other lady on email was helpful and polite although gave wrong delivery dates.
    I understand it is difficult for everyone at the moment but as a paying customer I do not deserve to be spoken to in that manner, especially considering she was supposed to be a manger as well. Shocking!


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Prestige Drinks

Are you looking to find a personalised gift? Are you a fan of high quality alcohol with a special touch? Prestige Drinks not only offer customers a wide selection of alcohol, but also give provides the perfect solution for tricky present buying. The company personalise and engrave bottles for customers to give as gifts as wedding, birthdays or other special occasions. Read through some reviews below to hear if previous customers have enjoyed their products, or read on to hear more about the company.

About Prestige Drinks
Prestige Drink is an industry experience bottle engraving company,combining high quality alcohol with state of the art laser engraving technology to bring their customers bespoke products, ideal for gifts. The tenacity of the company, means they have stayed at the head of the industry, always supplying to new products and innovating, keeping their range exciting. They are now turning to reducing impact on the environment, operating on a nearly-carbon neutral site, using only renewable electricity and even using rainwater for their plumbing.


Services of Prestige Drinks
Prestige Drinks offer a wide range of alcohols, including beers, cider, wines champagne and all common spirits. These are on offer as individual products, but customers are also given the option to personalise bottles or cans as gifts by engraving or printing of them, or by printing an image on the bottle. The first option of personalising bottles, gives customers a selection of options. People can shop personalised gifts by occasion, which suggests choices for a wedding, or a new baby or other events, or customers can see a full selection of alcohols that can be personalised, including gift sets of one or a combination of spirits. The Image On A Bottle option only involves four simple steps : 1) Choose a bottle 2) Upload and crop a photo 3) Add an engraving message & preview 4) Gift wrap and send to the recipient. The website also gives customers a selection of accessories to choose from including openers, containers and flavours.

Complaints, Compliments and Tips for Prestige Drinks
How have Prestige Drink products served you? If you bought one of the personalised gifts for a friends or family member, did you think the engraving side of the things was impactful? Was it worth the additional money in your opinion? The company are proud of the advanced level of technology they use to engrave their products, did you think it showed in the final products? Leave any stand-out opinions you had of the company so future customers can know what to expects, and so Prestige can hear some constructive criticism.

What are people's opinions of Prestige Drinks? Read and write reviews for Prestige Drinks' selection of alcohol that are ideal for personalised gifts