Losing weight is often more easily said than done. And if you’re a fan of coffee, you won’t like the fact that coffee is often one of the first things they tell you to stay away from. Most diets want you to replace your daily dose of black liquid with some other drink. But what if you replace your coffee with... coffee. One of the shops that offers healthy coffee is The Skinny Caffe. But will their coffee taste just as good as your regular coffee? And what kind if customer service and delivery service does this company provide for their customers? These questions can best be answered by people that have already tried the coffee of The Skinny Caffe. Their experiences and opinions can tell you everything you need to know about this drink supplier, so you can make your own informed decision about shopping at their webshop or not.
About The Skinny Caffe
The Skinny Caffe is a company that offers healthy drinks. Their aim is to “promote an active, healthy and balanced lifestyle”. Their products are aimed at both men and women. They want to help you to lose weight with their so called ‘secret formula. Therefore they also offer a free mini diet. In their webshop, they offer coffee like instant skinny coffee. You can choose between their one month coffe program, two month program coffee and three month coffee program. Not a fan of regular coffee? They also offer vanilla coffee and salted caramel coffee. And soon the will also offer coffee with amaretto flavour. This flavour is now available for pre-order. Besides skinny coffee, they also offer skinny tea and skinny hot chocolate. Their skinny tea comes in flavours like mintea tox, strawberry & pineapple, vanilla & cocoa etc. And they offer coffee cups with texts like “Make Coffee, Not Excuses”.
A customer's first impression of Skinny Caffe's hot chocolate.
Services of The Skinny Caffe
If you order something at the website of The Skinny Caffe, the people working at their webshop will make sure that the products are safely delivered to your home. If the order is to be send within the UK, this delivery will take 1-4 days. But they also order to Europe, USA, Canada, Australia and the rest of the world. And they even offer free worldwide shipping, so having your order delivered to your house won’t cost you any extra. If you want to contact them, you can leave a message via their online form.
Complaints, Compliments and Tips for The Skinny Caffe
Have you already tried out the coffee, hot chocolate or tea from The Skinny Caffe? In that case, we would like to know what you think about this company. How did the ordering process go? What do their drinks taste like? Can they match the taste or the coffee or tea that you are used to? Do they really help you to lose weight? And what kind of customer service can their customer service expect if they have a complaint or problem that they want solved? Let us know all about it via a customer review.
How do the drinks from The Skinny Caffe taste? Read customer reviews about their skinny coffee, skinny tea, skinny hot chocolate and services
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
Got caught massively in this scam of a company - ordered what I thought to be a free trial of their Thermosyn product, got caught in a 6-month subscription which renews every 15 days.
Their customer service is disgusting. you only get to talk to someone called Gemma, who is less than useless. gives no help, no information.
I have no served my 6 monthly subscriptions, they have taken my hard-earned money and now it is time to cancel they are ignoring all of my emails but still thanking me for my business as they still take my money.
Horrific company to deal with - DONT GET SCAMMED BY THEM THEIR FREE TRAILS ARE NOT TRIALS.
Happy for the company to grow a pair and contact me - you're ignoring me in every other way.
I felt I was tricked into a subscription service and I found out that you had to be on this purchase arrangement for a duration over 6 months. Very misleading communication and very little support from the company and the product did not have the desired outcome. I wouldn't recommend it!!
I ordered 2 Skinny Coffee 30 day pouches which I do every month not as a subscription, when it arrived one of the Coffees was only 1 small sachet for 1 cup so I emailed straight away with photos received a reply the next day asking for photos and my order number which were in my previous email, but I replied with all the details that was over a week ago. I haven’t had any reply I have emailed 3 times chasing. I have paid for these products as I do every month and have not received what I paid for or had any reply what so ever. I have even contacted them on sociale media nothing. I wrote a review to which they had time to reply to but there reply was just lies and going on about a monthly prescription which I don’t have. DO NOT USE THIS COMPANY!
Also I it’s zero stars it just won’t let me chose that option!
es anyone still have problems with this company? Because I was on the same subscription of free-trial and I cancelled my bank account, now I get threats, should I be worried? Btw I lost 36euros and didn’t received anything.
One product only arrived. When i contacted them they said they would send the other. Which never arrived. I have not had a response go messages or emails. They basically took my money and run with it. No refund sorted either
DO NOT GET A ‘ free pack’ FROM THIS COMPANY😡😡😡🤬 when fake advertising did their products being ‘ free’ only have to pay for ‘ postage ‘ your really signing yourself up to pay £15 every month for their products and you don’t even receive them but they still take money out of your account when they get your details!!!!🤬🤬🤬 funniest thing about it all is that it doesn’t even work load of 💩💩💩 and tastes rotten 🤢 wouldn’t spend a penny of it If I’d of known!! Honestly never been as mad worst company I’ve ever known!🤬 DO NOT PURCHASE WITH THEM!!!!!!!!!!!!!!!!
‘ skinny cafe’ feel free to give me a message since you been ignoring Me BUT still trying to take money out of my account 👍🏼👍🏼👍🏼👍🏼
Horrible, horrible, horrible. I wish I never got the 1st free trial because now I'm stuck for 6 months paying £15 for hot chocolate that tastes and smells like dirt. My fault I didn't read to policy about cancelling the product but for a university student who is struggling with money I was pulled in by a promotion on Instagram. Never again am I listening to anyone who is promoting this product who has most likely never tried it themselves and got paid a load of money to scam young people. Now I'm stuck and they won't let me cancel.
Horrible dirt Hot chocolate. Horrible, horrible, horrible. I wish I never got the 1st free trial because now I'm stuck for 6 months paying £15 for hot chocolate that tastes and smells like dirt. My fault I didn't read to policy about cancelling the product but for a university student who is struggling with money I was pulled in by a promotion on Instagram. Never again am I listening to anyone who is promoting this product who has most likely never tried it themselves and got paid a load of money to scam young people. Now I'm stuck and they won't let me cancel.
This company is fraudulent and uses misleading advertising techniques, which tricks into an automatic 6 month subscription entrapment, following a purchase of a free product + the cost of just the delivery charge.
DO NOT BUY
Close your bank account now and report to Trading Standards and Watchdog.... They need to be stopped
Horrendous. I claimed the free packet of thermosyn capsules they had 6-7 months ago, not knowing i would be hooked into a subscription service i can't get out of. Have asked to cancel but of course like everyone else has said, Gemma's reply is the same. Will block all payments from them asap, fill an odr form & warn others. Absolute scam & they should be ashamed of themselves! Would put negative stars if i could! I don't know how this business is still up & running!!!!
PS Don't bother with the automated response Gemma, Amanda or "holly".
Guys, please STOP all payments to this Company as they are a scam! I requested a free sample of their products and then found they were taking £15.99 every 2 weeks from my account.when I queried it, they tried sending me the same generic email responses so I stopped my card with my bank( bank advised me they are aware of this company)then requested to Gemma that she send me their Company complaints procedure, their Company reg number and a copy of the T&C's that I signed. Gemmas response every time was to write into an address and refer me to a link on the bottom of their webpage so each time I went back advising her that she was not addressing my request as I had not received a copy of their complaints procedure, not seen sight of signed T&C's and had totally ignored my request for their Company number.They have never come back to me regarding the fact I stopped payments via my bank and the reason they haven't is because its all scare tactics by them!! they cannot send bailiffs to your house because to do that they would have to take you to court and they wont take you to court because they are a scam!!! they are holding your personal details without your consent which they cant do, they are not compliant with GDPR, which they would have to be to hold your personal details(hence why they would not confirm the Company reg no) these are both BIG fines if taken to regulator and also no court in the land will take the side of a Company who cannot show signed T&C's. They MUST by law send me a copy of the T&C's that I seemingly signed to consent to me agreeing to a contract subscription...they havent sent me one because I nor any of you have signed it.DO NOT give this scammer one penny more of your money, cancel your card with your bank today!!! then please write to Watchdog asking them to investigate, the more of us who request this will help ensure that WD see how big a scam this is and investigate so the wider public do not get pulled into this scam and hopefully lead to this Company being prosecuted for fraud!!!
Ordered a trial supply where I was to supposed to pay only the delivery charge to then find they are holding my bank details and charging me monthly for a subscription I did not sign up to!!! I have cancelled my bank card and have written to Watchdog and trading standards as this Company are a scam!!!!!!!! I would advise all who have been scammed to cancel card with your bank then ignore this Company as they cannot get Baliffs to chase you for a contract you have not signed up to!
I am leaving a honest review. I love the product it really does work but I did not read properly the terms and conditions and now it’s too late to cancel. I thought I would try ignore correspondence and it has lead to debt collection teams following me up now with extra to pay. I know so many people are in similar situation but we did approve the terms and conditions and unfortunately the subscription after that period is chargeable! I see lots of people saying they haven’t heard back yet but it’s best to resolve it rather than paying hundreds extra trying to be clever.
Went through the same thing as everyone else with the subscription. Refused to pay it had numerous emails for over two weeks demanding money, I ignored it and I logged into my account after not hearing anything in 2 days and my subscription has been cancelled. DONT give in!
After seeing the offer thought I would give it a 'try' before buy. Turns out I would be buying even more through subscription before I even tried it. Emails are just a threat from a bullying customer service. They are only concerned about getting your first order after that they dont care about you and whether you buy or not. Some people will feel threatened and continue to pay but they wont follow up if you dont.Found out these guys also own & run skinnyfoodco. Can be found on Instagram: skinnyfoodcowayne & skinnyfoodcojames
Disgraceful company and they should be ashamed of themselves. Cancelled my payment via the bank and filled out an ODR form. Please also see Trustpilot reviews as there are 491 reviews, majority bad, the good ones written by companys family and friends! On a positive note.......errrr....no there isn't one!
There are currently 34 customer review posted about The Skinny Caffe. On average, they received a star-grading of 2.6/10, with 9% of the reviewers indicating that they would buy from the brand again.
What services or products do The Skinny Caffe offer?
The Skinny Caffe is mainly active in the Food & Drinks category, more specifically with Dietary Advice, Fitness, Order Online.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the The Skinny Caffe website with confidence. If not you can find many other brands to read about on our website!