247 Home Rescue
    Reviews, complaints and customer experiences

    Avoid at all cost - total rip off

    Karen Wells03-04-2019
    Would buy here again: NO









    Please if I can just prevent just one person from having to deal with this abomination of a company then I'll be happy. In November I made a claim and guess what – I’m not covered by my so called policy so that’ll be £200 to pay. No way, I want to cancel. That’ll be £142 to cancel. No way, I want a manager call back and guess what, they’re that inept they can’t even manage to do that. Countless ignored emails, false promises but on one occasion I was actually promised a call back on the 19th of Feb but it had to be at 3pm because the manager was in COURT!! But guess what even that call back never came to fruition. And now when they finally do respond, I get an email advising me that they will no longer correspond with me. Just says it all. The engineers are incompetent, the staff in the call centre are incompetent and so are the social media team who are probably reading this right now. So you can ignore my emails if you wish but I am not going away.

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