Awful company, happily take your money but will never provide the services you have paid for - pay a few pennies more and use a reputable firm like British Gas. Do not go near this lot
Dear Marie, we're sorry to hear how you feel about 24/7 Home Rescue. We would like to invite you to contact us in order to help you out with any complaints or issues. If you send us an email at firstname.lastname@example.org with all of the relevant details, policy reference and the reference (JG), I would gladly investigate this for you personally. Kind regards, James 24/7 Home Rescue.
wouldn't waste my time contacting you
Awful company, worse than not being covered is a false sense of security. I am a full time carer, I need to know I can rely on people. Let down more than once, now told I am locked in because an engineer came out who couldn't help. In June I am out of here, British Gas for me.
Dear Jackie, this isn't the type of news we like to hear, so we can investigate your complaint thoroughly, we would like to invite you to contact us via email at email@example.com including your policy reference and (JG) in the subject box. Kindest regards, James 24/7 Home Rescue