Pay for a policy all year and then when you ahve a problem find any excuse not to fix. Told me I needed to fix my boiler myself!! When the pressure lost, I should top this up daily manually rather than them fix it. Fraudsters, avoid like the plague. Rude disgusting individuals on the phone and their engineers.
Dear Matthew, we're sorry to hear how you feel about 24/7 Home Rescue. As the boiler is only losing pressure and has not broken down, we would be unable to provide you with the cover. This is stated in the Terms and Conditions which should have been provided to you upon purchase of your cover. We would like to invite you to contact us via email at firstname.lastname@example.org please include your policy reference and the reference (JG) in the subject box. Once this email has been received, I would be happy to personally investigate this for you. Kind regards, James 24/7 Home Rescue.
Losing pressure due to a fault identified by your 'engineer', however, you told me to fix it myself - scumbags