BritainReviews

    247 Home Rescue
    Reviews, complaints and customer experiences

    Joke

    Michael Deveney26-02-2019
    2
    Would buy here again: NO

    Ordering

    2

    Service

    2

    Pricing

    2

    Delivery

    2

    Absolute joke of company paid upfront for several months to get boiler services. Called and made an appointment and used my last holiday from work. Luckily on the day I called to see if I could get the engineers contact details to get an ETA as this is when I found out that they in fact never made any booking. To be fair I did get my money refunded when I cancelled but they then proceeded to take next month's payment anyway. The customer service is abysmal takes over half an hour to get through for them only to be the most unhelpful bunch of " advisers " I've ever had the misfortune to have to speak to. Oh and also keep getting texts stating my account is in arrears despite the fact it's cancelled!!!! If you have any sense at all stay well clear and pay extra for a decent company


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