BritainReviews

    247 Home Rescue
    Reviews, complaints and customer experiences

    Most unethical company ever

    Mrs Ram07-01-2019
    2
    Would buy here again: NO

    Ordering

    2

    Service

    2

    Pricing

    2

    Delivery

    2

    I had a boiler issue at a rented property and had complete incompetent engineers come out. Ended up paying for parts as they said they cant repair and is beyond economical repair. Fault was incorrect and a long story short ended up costing a new boiler for £2,500. DO NOT USE THIS COMPANY. total fraud. I will be going through trading standards. It has been 8 weeks since i made a complaint and am getting no contact despite chasing. Worst company ever.

    Alice Roberts18-02-2019

    Hi Mrs Ram, Your comments regarding the service you received by 24|7 Home Rescue is very important to us. We want customers to have a stress- free experience with 24|7 Home Rescue. We aim to take the pressure out of the emergency that you have encountered. Your report of difficulties in your engagement with us is a serious concern. Mindful of this we are eager to seek out some form of explanation and in doing so reach a resolution for the concerns raised by yourself. Please email us directly at socialmedia@247homerescue.co.uk with your customer reference number to hand and a member of our team will be more than happy to look into this for you. Kind regards, Alice Roberts 247 Social Media team


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