Next Flowers Reviews

: 24
21% Would buy here again

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A
Angie G
My daughter had some flowers delivered to me for Mother's Day from NEXT. They were awful,the flowers were dead, some were floppy but they looked nothing like the photo on their website. The flowers...Read on
M
Mrs Sharon Perkins
Twice I have received flowers from Next and both times the product was awful. The flowers squashed in cardboard were already half dead, the roses had most of the petals missing and the freesias we...Read on
D
Denise Barlow
Just had these arrive for my birthday from my daughter. It was absolutely disgraceful. The card was all crumpled, the soil was all over the flowers and in the box. Some of the petals had dropped of...Read on
J
Janette Richardson
£30 for something that looked like a 9pm garage £8 bunch on valentines day. Soaking wet from being thrown in the back of a delivery van with every other delivery....water leaked out so even card wa...Read on
T
Tina Hill
Had a thank you gift of flowers off my son and wife, one was broken two looked dead and the card off them was soaking wet. Wished they hadn't wasted money. Shame they tried to do something nice f...Read on

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    Next flowers

    My daughter had some flowers delivered to me for Mother's Day from NEXT. They were awful,the flowers were dead, some were floppy but they looked nothing like the photo on their website. The flowers were too short for purpose, they were suppose to fit inside this plastic container which you fill with 2/3rds water and the flower food. The flower food would not have been enough to revive these excuses for flowers. I have never in all my 70 years received such a disappointing floral gift in such a dreadful state. I emailed and phoned next myself, I sadly had to give my daughter's details so they could give her a refund. But at the end of the day they totally and absolutely ruined my mother's day, never offered to try and send some decent flowers, but I guess we need a caring company for that. DO NOT USE NEXT FOR SENDING FLOWERS READ ALL THE REVIEWS FIRST I AM NOT THE ONLY ONE.


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    Flowers were sent to me by a dear friend

    Twice I have received flowers from Next and both times the product was awful. The flowers squashed in cardboard were already half dead, the roses had most of the petals missing and the freesias were squashed. Knowing Next they would not have been cheap to buy. I would urge others to look elsewhere for flowers to send to loved ones and the ones I received from Next looked as though they had been battered and bruised before being sent to me. The box was left on the doorstep, the delivery person did not ring my bell. Absolute shambles both delivery and product. I would never buy flowers from Next.


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    Lily plant, balloon and chocolate package

    Just had these arrive for my birthday from my daughter. It was absolutely disgraceful. The card was all crumpled, the soil was all over the flowers and in the box. Some of the petals had dropped off. Even the bow wasn't fastened on the cellophane. The box was just left on my doorstep in the rain so I found a soggy box to come home to. I'm heartbroken as my daughter's a single parent and saved to buy me these. They were absolutely shameful. I wouldn't recommend anybody waste their money on these


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    Happy Birthday Gift Bag

    £30 for something that looked like a 9pm garage £8 bunch on valentines day. Soaking wet from being thrown in the back of a delivery van with every other delivery....water leaked out so even card was fit for bin. Wilting 3 roses, 2 chrysanthemums and 3 snap dragons in a bit of greenery....not great value even if alive. Squashed into a narrow box giving a sat on shape.
    The second order in a year 1st one being in May and o better despite 3 replacements. Have thanked my niece and told her to send a £10 to my brother so he can visit a supermarket next time.
    Positive....complaints staff were apologetic and it must keep them in work.

    My daughter ordered some letterbox flowers for me after having a bad week , I’ve had similar before and afte4 allowing these to wake up have been fine. These from Next did not wake up the6 we’re dead , absolutely awful and I rang the customer service up and they promised to deliver new flowers plus chocolates, of course these never appeared , such shoddy customer service, will never buy anything in Next again , pity they as a company didn’t go down the Swanny as so many more shops have done this last 16 moths they dont deserve our custom , please don’t find yourself in my situation upset, angry and sad for my daughter who is gutted by this experience


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    A gift

    Had a thank you gift of flowers off my son and wife, one was broken two looked dead and the card off them was soaking wet.
    Wished they hadn't wasted money.
    Shame they tried to do something nice for me for next to let them down


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    Lipsy pomegranate gift bag

    Absolutely gutted!! Went off a recommendation from some nurses, maybe they had a massive discount that's why they were raving about Next because the flowers certainly aren't anything special. Paid £35 for a bunch of flowers worth less than a tenner. Hardly "in bud" more like past their best. Don't be fooled by all the fancy packaging making them look impressive. They really aren't. DPD delivered them and it was too much effort for them to knock on the door. Poor service all round.


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    Flower crate

    I order the flower crate for a gift that was delivered today 30/03/2021 and I have never been more disappointed with any order in my life!
    I only wish I could share photos of how bad the product was, it came in a thin cheap handled basket. With a few scraggly pink Rose's and nothing close to what was advertised in their photo that was advertised. All the soil was out of the poor display and in the delivery box. I was so upset and embarrassed to have sent this to someone as a gift. I have emailed and asked for a refund.


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    The chateau flowers

    Flowers arrived late and all broken/ dead. The card for the flowers was a crumpled bit of paper.

    Very poor Next Flowers


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    Gift

    Was sent these as a gift. Absolutely dreadful. My £5 bunch of flowers from Tesco was so much better. Disappointed for the person who sent these in good faith. I would usually trust next but will never order gifts from them now


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    Delivered November 1st

    Please do not order from Next Flowers.. I ordered for my mother in laws birthday, as we live overseas I have used many flower delivery services and this was my first time using next,,, I was completely appalled at the difference of what I ordered and what arrived,, the whole bouquet were dead , when we complained next sent another two days later , they were a little better but still not what I ordered and absolutely not worth anything near what I paid...
    I was totally embarrassed that I sent these for a birthday. Disgraceful , terrible service !!!

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