AXA Travel Insurance Reviews
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Travel insurance scammers
Absolutely terrible company who don’t pay out and try to delay paying claims at all times. Despite repeatedly providing them with the information they requested they continually stalled then asked for more information or said they were dealing with it, Their own staff advised me to complain because I had not had any decision or correspondence from them and the complaints department basically acknowledged the complaint but did not reply within their timescales. They have now asked me for 5yrs GP records for a norovirus claim. Insurance ombudsman settles mor AXa claims than they do. Do not give them business and spread the word.