Safety on the road is very important when you’re driving any vehicle. But sometimes you just cannot help needing some roadside assistance. But which company is the best choice? One of the companies that you can choose is GEM Motoring Assist. But what can you expect from this motor company? What kind of service do they offer? Can you really expect them to come to your assistance when you get into car trouble? How friendly and helpful are the people working at GEM Motoring Assist? And can you trust their customer service to stand by you if you have a problem or complaint? The best way to investigate these matters is reading reviews left by real customers of GEM Motoring Assist. These customers and their opinions, remarks, experiences and comments can help you to get at least some idea of what being a member of GEM Motoring Assist entails and what you can expect as a customer.
About GEM Motoring Assist GEM Motoring Assist is a company that offers breakdown cover and roadside assistance. The company was founded in 1932. Three friends established the company because they had a near miss with a sports car. Their first company, the Company of Veteran Motorists, was established to encourage more Care, Courtesy and Concentration on the open road. In 1983, they changed their games to the Guild of Experienced Motorists (GEM for short). GEM Motoring Assist offers a personal breakdown cover that covers you and three other drivers in your household, so matter what kind of vehicle they are driving. This policy includes nationwide recovery, home assistance, onward travel and club membership. Ever since 1973, they also provide roadside assistance. So all of this means that they will come to your assistance whenever your car breaks down. It does not matter if your car breaks down on the middle of the road or your never left because your car refused to start all together and you’re stuck in front of your doorstep. It does not matter what type of vehicle you’re driving. They can cover vans, motor-homes, flat battery, vehicles of any age, motorbikes, punctured tyre, towed caravans, classic vehicles, running out of fuel, domestic trailers, driver illness etc. For all of these instances, they offer unlimited callouts.
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Services of GEM Motoring Assist You can take out their policy by following the instructions on the website. You can request a callout by calling their customer service department. And their customer service can also be contacted for any other question, complaint or problem.
Complaints, Compliments and Tips for GEM Motoring Assist Have you ever been in contact with GEM Motoring Assist and their breakdown cover policy? Then you are in the right position to shine a light on GEM Motoring Assist. What do you think of their breakdown cover? Do they really cover everything they say they will? How long did you have to wait for their breakdown recovery or roadside assistance to help you? And what do yu think of their customer service department? Write a review and tell us all about it.
How soon will GEM Motoring Assist come to help you out? Read customer reviews about their breakdown cover, roadside assitance, nationwide recovery et
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More than an hour ago I rang their assist line to report my car will not start. Call taken by a rookie who kept me waiting and putting me on hold 3 times; after 15 mins he did not get back so I rang back and asked for a Supervisor. Call taken by another call taker who advised me that there was no Supervisor available at the time, but they would ring me back in " a few minutes". That was more than half an hour ago. It is clear that they have a long way to go to be anything like as good as RAC, AA, or Green Flag - all of which I have used in the past but keep putting their prices up on renewal.
GEM Motoring helped us with roadside assistance once when my vehicle was out of order in midst of countryside. We were in a lot of trouble at that time. I was kind of freaked out there with my friends but luckily GEM motor helped me there.