If you go on holiday, there are lots of things that can go wrong: you can lose your luggage, get into an accident, get ill, something gets stolen, you miss your flight or have to hurry back home because of an emergency. All of these can be reasons to go home early or cancel your holiday entirely. In that case, it might be useful to have taken out an insurance policy that takes care of at least the financial aspect of the situation. But which insurance company is the best? One of the companies that you can choose for is MRL Insurance. But before you take out one of their insurance policies, first read the reviews that were placed by real customers of MRL Insurance. These customers and their experiences and opinions can prepare you for what you can expect when you deal with MRL Insurance, so you can decide for if this insurance company might provide the right cover for you.
About MRL Insurance
MRL Insurance is an insurance company. They are a part of ROCK Insurance Group. They already have more than 10 years or experience with insurance policies. They offer a single trip insurance that keeps you safe during your trip or holiday. They also offer an annual travel insurance that keeps you covered for a whole year no matter how many trips you take or how many holidays you make. If you plan on going on a holiday in the snow, it might be useful to take out a winter sports insurance company so you are also covered when you get injured while skiing, snowboarding or ice skating. For elderly people, they offer a senior travel insurance that can be taken out for people under 85. They also provide a cover for people with pre-existing medical conditions and a car hire excess insurance for rental cars.
Why travel insurance is important
Services of MRL Insurance
You can take out the policies via the website of MRL Insurance. On the website, you can get a quote by filling in a few personal details. You can take out a policy for you as an individual, but they also offer couple insurance policies and policies for families with one of two parents. Besides the number of people that you want to insure, they want to know your trip type, destination, start date and end date of the trip. MRL Insurance also has a customer service that can be contacted via telephone.
Complaints, Compliments and Tips for MRL Insurance
Have you ever taken out a travel insurance policy via MRL Insurance? In that case, we would like to know what you think about this insurance provider. How easy was it to take out a policy? What cover was included in this policy? Did they really pay up when you made a claim? Or did they hide behind some fine print? And what is their customer service like? Please leave a review and tell everyone what you think about MRL Insurance. Potential customers can benefit from your review because it makes their decision to insure their holiday at MRL Insurance or not a bit more easy.
What cover does MRL Insurance offer? Read customer reviews about their annual policy, single trip policy, winter sports cover, senior insurance etc.
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Purchased holiday insurance, received no confirmation/documentation. Emailed next day, bounced back & tried to call but no answer. Located the parent company, emailed and again bounced back. Left it a couple of days and sent another email to parent company. Decided to give up, check my bank account and MRL Insurance had taken the money out TWICE!!! Took travel insurance elsewhere as i'd still not received any documentation or a policy number. 10 day holiday has now ended, policy documentation was sent over 4 days after i had returned, absolutely useless. Still chasing a refund for the double charge to my account and also the policy that i couldn't use. AVOID AVOID AVOID!!!
Poor service. Cant get hold of on the phone and cant find the web chat the recorded message advises you to use. Asked for amendment to policy due to cancellation and rebooking of holiday but had no response since 12th april.
Purchased travel insurance last year. Service was OK. Was informed of upcoming renewal but contacted MRL to say it was not required. I contacted by email because at the weekend their phone line says they are closed and in the week they have a message saying the phone line has been suspended because of vivid and you should email. Emailed several times but MRL still took new policy premium and now I have to claim it back. Avoid this company.