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Gold worldwide travel insurance
AVOID, If its not detailed in the small print they wont pay. Thomas cook gone bust????? Cant go on holiday cancelled sorry not detailed in small print so we arent going to pay!!!
What’s the point of you as an insurance company as you avoid any kind of responsibility in challenging times.
Utterly dreadful company. They agreed to pay £14,000 medical expenses then, after several months delay, refused to pay anything. They took 8 weeks to deal with my complaint and made a partial offer. The case then went to the Ombudsman, which also took several months, and the Investigator agreed they should pay in full. They challenged this and offered 50% which I refused. They are now challenging the Investigator's ruling and want the case to be reviewed by the Ombudsman which will take months. Save your money and purchase a policy from someone else.