Spotlight: What are our customers saying?
I found the pet protect website easy to use and easier going direct through them rather than a comparison site. We they have 3 insurance options so I could pick the most appropriate for my dogs Sir...Read on
Easy for me to understand the site, t&cs etc, having purchased pet insurance many times, and so far so good - though I have never had need to make a claim yet (ever, and I hope it'll stay that ...Read on
Already have our older dog insurance with PetProtect. So when we got new puppy decided to look for quotes from other providers as well. PetProtect was the best quote. Really straightforward to...Read on
I was with Pet Protect with my last cat and they were excellent when he got very ill very quickly. I didn't hesitate to go back to them when I got my new rescue cat! Quick to respond to questions a...Read on
Very easy to use and a great price. Hopefully we will not have to claim abs will be interested to see what happens if we do.Read on
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Pet protect plus
I found the pet protect website easy to use and easier going direct through them rather than a comparison site. We they have 3 insurance options so I could pick the most appropriate for my dogs Sir Herbert and Lord Hugo and which suited my budget.
I have never had to use the insurance for a claim yet. But I feel comfortable knowing I have an insurance package for the just in case moments. Whenever I have had to contact the team the staff are friendly, professional and quick to respond.
The website was easy to use. Everything was well explained detailing each option simply and easy to understand
The policy was very clear about what they offer and I was happy to purchase within minutes.
I haven't claimed as I only purchased a couple of weeks ago for our puppy labrador and I hope I will not have to :)
Easy to apply and very straight forward.
how can I protect my dog rex from getting stolen from people who go about prodenting that there from dog trust and the RSPCA with faulse badges on and asking about the dogs if they come to my mum's front door
Dear Sharon, we are sorry to hear about the experience you and your mum have received regarding the above. Please be careful when answering the door to strangers, if you do not know who they are I would advise you not to open the door or have a chain on the door when you open it. There have been a number of scams and we are asking everyone to stay vigilant and report anything they think as suspicious to the police, Dog's Trust and the RSPCA. Thank you for your comment and if you need anything else please let us know by visiting our website www.petprotect.co.uk and our team will be happy to help you
Easy for me to understand the site, t&cs etc, having purchased pet insurance many times, and so far so good - though I have never had need to make a claim yet (ever, and I hope it'll stay that way, touch wood!)
Very enthused to see many other positive reviews from others who have not been so lucky; that PetProtect came through for them. Fab to see that.
Very easy website to navigate. Very clear policy and reasonably priced. I hope I don’t have to use it but previous comments are reassuring
Excellent service online. Easy to do and very satisfied.
Already have our older dog insurance with PetProtect.
So when we got new puppy decided to look for quotes from other providers as well.
PetProtect was the best quote.
Really straightforward to use website.
Would recommend to anyone.
I was with Pet Protect with my last cat and they were excellent when he got very ill very quickly. I didn't hesitate to go back to them when I got my new rescue cat! Quick to respond to questions and getting money returned and so polite and caring! Thank you
Pet Protect insurance
Very easy to use and a great price. Hopefully we will not have to claim abs will be interested to see what happens if we do.
I found the whole process extremely easy to use, providing me with the cover I required for my pet. Would not hesitate in recommending this insurance company to others
im very happy with purchasing insurance for my puppy from pet protect.it was easy,fast,very clear information!
easy to use website service was excellent very satisfied with the policy no negative remarks to be recorded .
Happy with the insurance I purchased. Competitive price and great terms. Very easy to buy too!
excellent service all round
excellent service all round
Very easy to insure my dog,
Quick and easy website would recommend ????
Really good site easy to use good price
Good value for money
It’s very difficult to rate this company/service as I have just taken out insurance for my puppy. Having read some of the reviews I am now concerned that any future claims will be declined and am concerned that I’ve made the wrong choice. I will give this firm a chance and then write a review on my experience
Insurance on dog
Lost my Kaiser to cancer submited claim for him in April end of july after many faild attemptes to contact them was told that they would pay out £96 only of my claim as they deduct all premiums untill end of policy from claim also no payment of £250 as stated for loss of dog considering the amount of premiums I have paid this company over 9 years with no claim its beyond belive I will take this company to obusman avoid this company like the plague.
Pet cover/ money down the drain
Paid every month for years, have had two claims both denied. Go else where, we will be cancelling our two policies for our dogs.
This company is a complete waste. They don't cover hardly anything and when the time comes to pay a claim, they refuse! Go elsewhere, save your money - Pet protect should not be allowed to trade!!!
nothing at all
After 7yrs of rising premiums ,every time we applied to claim for one reason or another our claim was denied,atrocious company who couldnt care less about looking after customers but happy to take debits every month ,i would advise to stay well clear,lots of other companies to choose from these must be a massive no no.