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Are you looking to insure your car or home? Or looking to buy an automobile some time in the future and want to be prepared with a reliable insurance company? With so many insurance companies available it can be difficult choosing one that is best suited to your requirements. Read on to learn about high value insurance company Swiftcover to learn of their services and hear of personal customer reviews so you can decide whether this is the company for you.
Founded in 2005, Swiftcover is an online, UK based insurance company that provides insurance for homes, cars, vans and breakdowns. Initially established by some former executives from Churchill Insurance, in 2007 the company was bought by AXA UK plc.
Swiftcover allows their consumers to manage policies online and contact the company with any questions or inquiries via email. They also own several call centers throughout England, in Tunbridge Wells, Kent and Teesside and the success of this call center based customer service is exemplified in their winning the European Call Center and Customer Service Award in 2014.
Due to being a solely online company, Swiftcover believe that they have the capacity to offer better online customer service than any other insurance company. They argue that this modern easy communication combined with the insurance policies of the largest insurance company worldwide is what makes them the most trustworthy insurance organisation today.
A 2012 Swiftcover car insurance commercial featuring Iggy Pop.
Swiftcover offers four different types of insurance. Firstly they offer car insurance which consists of a courtesy car, a lifetime guarantee of repairs and a 24 hour claims line. Their van insurance offers the same as the car insurance in addition to covers for electronic automobile accessories such as Sat-Navs and speakers, 24/7 window repairs and lock and key replacements.The Swiftcover home insurance has two packages, Swift MADE for buildings up to £500,000 and contents up to £50,000 with the flexible option of picking additional protection if the client would like. Swift MORE provides insurances for buildings up to £750,000 and contents up to £75,000. Both offers follow a "new for old" replacement scheme, provide alternative accomodation in the case of emergencies and offer 24 hour claim lines. Finally, the breakdown insurance has four categories: Swift Roadside, providing recovery within 10 miles of the scene, Swift Rescue, providing nationwide recovery as well as alternative transport and overnight accommodation. Thirdly, Swift Rescue and Home Assist provides the same as Swift Rescue, in addition to home assistance and finally Swift European offers the same as Rescue and Home Assist except that the coverage is offered throughout all of the UK and Europe.
Complaints, Compliments and Tips
Have you had any significantly positive or negative experiences with Swiftcover? Did you find them to offer a good deal and give you great value for your money? Would you recommend their services to a friend? Or were they unreliable or even a scam? Write a review of your experience to let other car-owners and customers know what they can expect from this company.