Alibaba Reviews

: 21
86% Would buy here again

Most relevant positive review

  2024-05-30
Special order experience
I recently bought something from this company and had to make a special order, which they dealt w...Read on
James

Most relevant negative review

  2024-05-05
Men's watches purchase
The sellers on this website are being a bit dodgy to be honest. They're not being upfront wi...Read on
edward

Review with most votes

  2023-12-18
Great product, excellent commu
I just bought something from a seller online and I have to say, I am really happy with how everyt...Read on
G. Carter

Reviews (21)

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    Bulk product ordering

    When you're looking to buy a lot of products in one go, it usually works out cheaper if you get them straight from the supplier. Alibaba is great for this because it brings all those suppliers together in one place, so you can easily get in touch with them, ask for prices on both the products and shipping, and then buy what you need. As a buyer in the United States, I've found this platform super handy for making the whole buying process smoother and getting good deals on big orders. Being able to talk easily with the suppliers and knowing exactly what things cost has made Alibaba my top choice for buying products in large quantities.


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    First time order through Alibaba

    As a newcomer to Alibaba, I have to say I was pleasantly surprised by how everything went. I was a bit nervous at first about using the service, but it all worked out even better than I thought. The protection Alibaba offers really put my mind at ease, so I'll definitely be using it again in the future. It's essential to do your research by checking out reviews for both the sellers and products you're looking to buy. I'd suggest going for items with the Alibaba Guaranteed stamp for that extra peace of mind and full protection.


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    Chicken Kebab and Chilli Sauce

    The chicken kebab and chilli sauce were absolutely delicious! Thanks so much for such tasty food. The chicken was really juicy and packed with flavour, and the chilli sauce had just the right amount of spice. I was also pleasantly surprised by the extra treat included in my order - it was a nice touch. My husband really enjoyed it too, he reckons it's the best kebab and chilli sauce he's ever had. A huge shoutout to the driver as well, always delivering our food hot and promptly!


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    LED Lightbulb purchase

    I bought an LED lightbulb online and was really pleased with the variety of options available. At first, they didn't have the exact wattage I wanted, but they suggested a higher one for quicker delivery. I decided to wait for the lower wattage, though. They got in touch as soon as it was back in stock and it arrived in just 3 days all the way from Shenzhen to France. I was really impressed with how fast and efficient the service was, and the lightbulb itself was top quality.


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    Special order experience

    I recently bought something from this company and had to make a special order, which they dealt with really well and quickly. The product I got was really good quality and just like they said it would be. The customer service was amazing - they kept me updated the whole time and answered all my questions straight away. The company was really professional and paid attention to everything, which really impressed me. I would definitely tell other people to use them.


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    Men's watches purchase

    The sellers on this website are being a bit dodgy to be honest. They're not being upfront with customers about what they're selling and adding sneaky fees to the prices. It's annoying that they don't let customers claim tax back too. Plus, they only offer expensive 'express' shipping, which seems a bit cheeky. When you ask for a refund because what you received isn't what was advertised, they're not very nice about it. And it's sad to see so many of them using pictures of genuine products to try and flog fake stuff. These underhand practices need to be sorted out by the people who run the website.


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    High-quality products, excellent service, quick delivery

    I've just bought some really great products and I have to say, I'm really impressed with the quality. They were exactly as described and even better than I expected. Lisa Pi's customer service was outstanding, she was really helpful and easy to talk to. The delivery was also super quick, which is always a bonus when buying things online. All in all, my experience with this company was really positive and I would definitely recommend them to anyone.


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    Custom-designed product

    The whole experience of creating my product and getting it delivered was really seamless. I could easily explain what I wanted to the supplier, and they managed to bring my design to life perfectly. The product's quality was even better than I expected, and the level of detail was impressive. The supplier was also quick to respond to any questions I had. I'll definitely be coming back again because of how good the whole process was.


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    Second order placed

    This is actually my second time ordering from this company, and I have to say I've always been really impressed with the service and pricing. The dispatch and delivery times were spot on, which is always a plus when ordering online. It's great to see a company that values my time and makes sure to get my order to me as soon as they can. Overall, I've been really happy with the whole experience.


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    Wide range of products

    I thought the choice of products was really good, with loads of options to pick from. I felt like I got great value for my money, getting more than I expected. The customer service was fantastic - the staff were so friendly and helpful, really thoughtful and honest, showing a lot of professionalism. They made sure my products arrived quickly at my door.


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    Mecanic equipment

    I bought some really cool mechanic stuff and it was so easy to put together. I'd definitely recommend my friends to purchase from this company because they've got amazing gear and the service was really great with excellent follow-up.


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    machine equipment

    I've just bought some machine equipment and I'm really pleased with it all! They sent me everything I needed and were really professional about it. They even assisted me with installing the machine and answered all my questions. It's working perfectly, so I'm really happy with it!


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    DE-4100 dermatoscope

    I bought a DE-4100 dermatoscope and it arrived fast and well-packed in just 5 days. It was cheaper than other sellers which was great. However, there was an issue with customs duties that I wasn't expecting which was a bit of a hassle as the fee wasn't known when ordering.


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    Product Communication

    As a customer, I've noticed that the communication from sellers on Alibaba could do with being more clear and upfront. When I tried to order small quantities of a new product, I struggled to understand the pricing, shipping, and other important details. This lack of clarity made it really confusing and frustrating to place an order. On top of that, I thought the cost of shipping samples was just too high, which put me off from checking out new products and suppliers on the platform. In general, I reckon that better communication between sellers and customers would really help improve the experience on Alibaba.


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    Quick and helpful customer service

    The customer service team at this company is really great. They always answered my questions quickly and knew what they were talking about. I was super impressed with how attentive and eager they were to help.


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    Bought some cool stuff

    I got some really awesome stuff and the folks I chatted with were so friendly. The only bit that got a bit irritating was the time gap between countries, so I had to sometimes wait a bit for responses. However, the customer service was generally pretty decent.


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    High quality product, delayed delivery

    I was really happy with the product I got - top quality and just what I wanted. The seller kept in touch with me the whole time, which was great. The only downside was that the delivery took a bit longer than expected, but the seller gave me some options to try and sort it out. All in all, I was pleased with both the product and the service I received.


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    Phone cases purchase

    I ordered some phone cases back in March and it's now the end of May, but they still haven't arrived. I've been trying to get in touch with the company through email to find out when they'll be delivered or to get a refund, but all I get back are generic responses saying that the items are on their way and everything is okay. They won't even talk about giving me a refund, which is really frustrating and disappointing. My overall experience with them has been really bad, and I'd advise others to steer clear of them.


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    Great product, excellent communication

    I just bought something from a seller online and I have to say, I am really happy with how everything went. The seller was great at keeping in touch, they replied quickly to my messages and gave me all the information I needed. It made me feel really good about my purchase.


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