AW Cycles

All reviews

AW Cycles

50% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

J
Jerry McCaughney
I bought a electric bike from AW Cycles. and some of my friends too. I have been with them in contact for so long. My friends and I are bike racers and stunts doers, so we get the best out the...Read on
D
David Bosley
I took my a Giant Power Pro in for warranty service. I was told that it needed to be on a bike for testing, so I went back with my son's bike frame. A day later, I got the call that the bike was ...Read on

All reviews (2)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    AW Cycles are the best shop in UK,period

    I bought a electric bike from AW Cycles. and some of my friends too.
    I have been with them in contact for so long.
    My friends and I are bike racers and stunts doers, so we get the best out there. and AW cycles are the coolest in this range.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cycle Service

    I took my a Giant Power Pro in for warranty service. I was told that it needed to be on a bike for testing, so I went back with my son's bike frame.
    A day later, I got the call that the bike was ready, and the power meter was working fine, and for a very reasonable price, I was delighted.
    Picked up the bike, and son went off on a ride. An hour later he called me to rescue him. His cranks had fallen off'. I called the bike shop on the way, and the mechanic was mortified, he said 'Did they not tell you on handover' - he had put the cranks on, but not torqued them because there was a bolt missing.
    Oh- and the Power meter was still totally useless, reading alternatively zero, or 2000 watts.
    I went back to the shop, and had a 'discussion' with the owner, who refused to issue a refund for the work, which had left my son stranded in pouring rain, in the middle of a training ride. He refused to listen to me, refused to accept responsibility, and tried to tell me it was my fault for not checking their work! He was aggressive, patronising and insulting.
    As I got back home, I received a phone call from the shop manager, very apologetic, who said that the owner had not been in possession of all the facts (because he was too busy insulting and patronising me to listen). He offered a free bike service by way of apology, and a full refund.
    I accepted the offer of a service, since my son was due to race, and we urgently wanted the bike checked over before the race. At some considerable inconvenience, I rushed the bike to them, so they would be able to get it turned around in time for the race. I had been told the service would be same day, unless they needed to keep it overnight to charge the Di2 Battery which they promised to fit for me.
    I was disappointed not to get a call back on the day, but called first thing the next day to arrange collection in time for the race. They told me that they had been busy, so had not even started on my bike.
    I am astounded. This was supposed to be a gesture of apology for appalling service which left my son stranded, but turned into another fiasco.
    Their further response? A curt e-mail to say that they do not feel that they will be able to meet my standards of service in the future.
    Well too right. I'm afraid I expect service to involve honesty, doing the job you're paid for, returning bikes in a safe roadworthy state, and being pleasant polite and respectful to customers. These are clearly not standards which AW Cycles can comply with.

    P.s. If company responses are possible, AW Cycles will now post a response attacking and insulting me. This is possibly why there are not more critical reviews of their business - they seem to prefer to attack and bully customers and try to force them to remove honest reviews, rather than focus on addressing the problem.


Others also viewed

O'Neill brand logo for reviews of online shopping for Sport & Outdoor products
O'Neill
1 reviews

Would you like to buy clothes from O’neill and curious what other people think of this brand? You can read it here on BritainReviews. On this...

Simply Hike brand logo for reviews of online shopping for Fashion products
Simply Hike
1 reviews

Everyone who likes to walk and hike knows that you need decent clothing in order to be able to enjoy your experience. At the least you will need de...

The Golfers Club brand logo for reviews of Sport & Outdoor
The Golfers Club
1 reviews

Are you really curious about the Golfers insurance? Take the reviews and overview about the Golfers Club UK. It is one of the leading and premium g...

Skechers brand logo for reviews of online shopping for Children & Baby products
Skechers
3 reviews

We generally wear shoes a big part of the day and if they don’t fit, that can be quite an inconvenience. So it’s only logical that you ...

AW Cycles

If you love cycling, you probably want a proper bike and comfortable cycle clothing. But where can you find them? One of the cycle shops that can supply you with everything a cyclist might need is AW Cycles. But what kind of quality bikes will this shop provide? How will their bike fitting work? How comfy will their cycling clothes be? Will their cycling protection really keep you safe when you’re on the road? Will it take long for their bike maintenance tools to arrive? And what kind of customer service will this cycle shop provide if you need their help? Will they be willing to assist you? The best people to elaborate on these matters are the cyclists that have visited AW Cycles before. Read their reviews to investigate what kind of shop AW Cycles really is. Their comments, ratings, experiences and opinions can help you to see if AW Cycles is the kind of shop you might want to buy from.

About AW Cycles
AW Cycles is a shop that sells bicycles and other cycle supplies. The company was established in 1994. Now, they have grown to be one of the most respected independent cycle shops in the UK. They are in possession of a large showroom. This showroom consists of two floors, so you have the chance to see each and every product stalled out.They sell bikes such as leisure bikes, pre-loved bikes, commuting bikes, electric bikes, road bikes, children’s bikes and mountain bikes. So you can choose to go off-road with one of their mountain bikes or make yourself comfortable on one of their electric bikes and everything between. They also offer bike components such as wheel sets, braking, cockpit, controls, tyres, forks, transmission, tubes and gears. You can use these bike parts to repair or replace a component that has broken down. In their cycle clothing section, you can find cycling tops, helmets, glasses, legwear, gloves, warmers, headwear and protection. And to keep your bike in good order, they offer some maintenance tools like their cleaning products, bicycle pumps, workstands, tools, liquids and puncture repair.


Services of AW Cycles
You can order the bikes, components and cycle clothing from AW Cycles online. AW Cycles’s delivery service will send the wheels or brakes right to your home. AW Cycles also has a customer service to help everyone who has a question or problem concerning their road bikes or leisure bikes.

Complaints, Compliments and Tips for AW Cycles
Do you already ride a bike from AW Cycles? Then you are the right person to tell us more about this bike shop. How sturdy and durable are their mountain bikes? Can you cross the country on their electric bikes? How easy are their components to install on your bike? Did it take long for them to deliver your gloves or helmet? And how will their customer service respond if you ask for their help? Please write your own personal cycle review about AW Cycles. That was, potential customers of this bicycle shop will know what to expect from this store.

Will you enjoy cycling on a bike from AW Cycles? Read customer reviews about their mountain bikes, road bikes, cycle clothing, bike components & more.