Been looking for engagement ring for partner and been comming past beaverbrooks shop and decided will buy it there. Brought it may 2017. She wear it for 6 months and one diamond have missing. Yanuary 2018 bring it to shop to repair it. Get it back after 4 months of chacing on phone where it is. Every time been told another 3-4 weeks to wait as they want to give back quality product- will see. (Got it back may 2018) Been charged 45.00 GBP for repair after all this time without ring. Bad experience. Will not reccomend anyone.