Black Label Grooming Reviews

: 4
25% Would buy here again

Spotlight: What are our customers saying?
Write a review

P
P martin
Their website is still live, I am not sure how! Payment is taken and products are not delivered, I received many excuses and many promises, initial order was made in November 2021 it is now April 2...Read on
J
James Pavett-Downer
I can’t rate the product as it hasn’t arrived. Absolutely awful customer service - passive aggressive emails blaming the customers, lies, no replies, lies when they reply, no answer to phone calls....Read on
C
Chris Bowley
Ordered 6th of August for 48h delivery. Emailed 15th August for an update. Still not received products or even received a response. However, the money was taken out of my account shortly after I or...Read on
P
Peter Thomas
Unable to describe as they never delivered the product I purchased. Professional order acknowledgement but don't let this fool you. Don't risk giving them your money as the likelihood is you will ...Read on

All reviews (4)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair products

    Their website is still live, I am not sure how! Payment is taken and products are not delivered, I received many excuses and many promises, initial order was made in November 2021 it is now April 2022!! I assume it is not coming, Trading Standards should be made aware.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Craft clay and mist

    I can’t rate the product as it hasn’t arrived. Absolutely awful customer service - passive aggressive emails blaming the customers, lies, no replies, lies when they reply, no answer to phone calls. I ordered November 28th and it’s Jan 12th. I’m still waiting and they won’t refund my order. Have raised dispute via PayPal and reported that trading standards. look on other review sites for the full story!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Craft Clay +

    Ordered 6th of August for 48h delivery. Emailed 15th August for an update. Still not received products or even received a response. However, the money was taken out of my account shortly after I ordered.

    I ordered a similar product on Amazon which came the next day... get your act together you criminal stooges.
    ---
    EDIT: The stooges replied to an email asking for a refund. However they refused to process via email, instead listing a paid number that isn't answered. Disputed the transaction via my bank.

    All this hassle for a product that can easily be substituted with something from the high street or Amazon. The actual product reviews are mediocre at best - I wish I'd checked them out first.

    DO NOT ORDER.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shaver Pro

    Unable to describe as they never delivered the product I purchased. Professional order acknowledgement but don't let this fool you. Don't risk giving them your money as the likelihood is you will never receive what you paid for. I didn't. Disgraceful. Avoid at all costs.


Others also viewed