Buy Log Cabins Direct

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Buy Log Cabins Direct

50% Would buy here again

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Spotlight: What are our customers saying?

E
Edmund Moore
I explored their website, prices, quality, checked with their customer service as well. As I quite sceptical about purchasing anything just like that.. so I do lot of research before. However, th...Read on
M
Mr Kimber
We ordered our cabin early August. It was arranged to have it delivered first week of September and to be installed 2 days later. The installer found damaged pieces, he contacted the company a...Read on

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    Would buy here again
    Overall

    Buy log cabins from the specialists

    I explored their website, prices, quality, checked with their customer service as well. As I quite sceptical about purchasing anything just like that.. so I do lot of research before.
    However, this time, I could n't stop myself to just moved by the great range of options with log cabins, material, structure, services, price. quite appealing I say. However, I checked upon, compared then go for it
    Now, I must say, I loved these guys, I am happy with their product.
    totally vouch for it.

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Log cabin

    We ordered our cabin early August. It was arranged to have it delivered first week of September and to be installed 2 days later. The installer found damaged pieces, he contacted the company and arranged replacement pieces. He covered up his work 2m off the ground and the remaining pieces. Buy Log cabins direct did not contact us over the next month. We had to call them numerous times to find out about the progress of the replacement pieces all they could tell us was they were on order. After 2 weeks and no communication we contacted Forest Gardens the supplier, they were a little more helpful and gave us dates. Thet would not arrange delivery until the parts were received by them. Then it took them another week to deliver! So after 1 month from the first installer trying to build our cabin a second installer arrived. This is where our luck changed. The installer Pawel was helpful, knowledgeable, arrived on time and got on with his work, it was a huge relief. Pawel is a very hard working guy. As for forest gardens and buy log cabins, I have still not had a reply to my complaint, promised a return call from a supervisor- still waiting. All they care about is making a Sale. Customer Service is shockingly awful. I would never buy from them again.


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Buy Log Cabins Direct

Are you looking to invest in a log cabin for your garden? Would you enjoy having an easy to navigate online platform for browsing a selection of log cabins and other garden structures? Buy Log Cabins Direct is a straightforward online retail company, that aims to make it easy and affordable for customers to realise their ambitions for garden buildings, offering a wide range of structures and sizes for each customer's need. Read reviews to hear the experiences of previous customers. 

About Buy Log Cabins Direct
Buy Log Cabins Direct is the second venture of the Worcester-based specialist website Buy Shed Direct. BSD was launched in 2005, and received such attention and business for their garden sheds and garden buildings services, that they decided to launch Buy Log Cabins Direct in 2011, expanding their portfolio to small garden structures. Their online website offers all the most popular sizes, designs and specification of log cabin. As a company set up after the implementation of austerity measures, they understand the strains on budgets and look to consider this in their pricing, offering most of their products below suggested retails prices. They manage this through the volume of stocks they are able to buy and retail, as well as the low costs of running an e-commerce platform. They emphasise that this makes no impression on the quality of their products.


Services of Buy Log Cabins Direct
The retail platform divides its products into the categories of Log Cabins, Living Space, Garden Offices, Summer Houses, Garden Gyms, Kids Log Cabins and Accessories, which includes kits for underfloor heating, insulation or verandas. Complementing their products, they offer customers interest free credit for purchasing the small structures, with their “Buy Now / Pay Later” scheme which uses a 25% deposit and then 3 equal monthly payments. The company also offer customers installation service for their log cabins, which is provided 3-5 days after delivery is made, only on weekdays, and will take 1-2 days. They also have a sale section with various deals that run for a few days, and a blog which advises customer on the construction process, whether or not planning permission is needed for building a log cabin and other aspects of the process.

Complaints, Compliments and Tips for Buy Log Cabins Direct
If you invested in a Buy Log Cabins Direct product for your garden space or other small structure needs, how satisfied were you with the product? Did it live up to the ideal you have envisioned for yourself? Leave future customers all your comments and feedback in a reviews to give them an impression of what to expect. 

What experiences have customers and retailers had with Buy Log Cabins Direct? Read customer reviews of a platform for selling and buying log cabins