The website came up as a .co.uk site and price for non prescription medicine prescribed for my dog so much cheaper than vet. Ordering was incredibly simple and it should have been delivered within 10 days. Well after due date, I emailed as no word, only to find it was out of stock!!!! It appears they had no intentions of letting me know and, what's more, the company are in France, not in the UK!!!! I now have to wait up to 14 days for a refund!! Why take my money if they could not supply the goods???? Why pretend to be a UK company???? Why not inform customers if goods out of stock???? Despicable business practices!!!! I would not touch them with a bargepole!!!!!