Do you have a penchant for a vintage, flowery patterns? If so, Cath Kidston is a store you are likely to enjoy. With its iconic colourful patterns and often vintage imagery, Kidston herself admits her stores inspire one of two extreme reactions in people; they are either be drawn to it or recoil from it. Read the comment below for people’s experience with the fashion company’s outlets and products.
About Cath Kidston
The company has its roots in a West London vintage home furnishing store start in 1993 by Catherine Isabel Aubry Kidston, with a range of home furnishing item and accessories made using Kidston iconic bright patterns, which depicted flower, fruit and even her terrier. From these humble beginnings has grown into internationally renown fashion company that symoblises a uniquely British modern vintage style. Cath Kidston now boasts over 200 stores in 16 countries worldwide, with an growing presence in East Asia. As well as their stores, the company also sells its products wholesale to department stores and e-commerce retailers, including John Lewis and Asos. It also has a rich history of collaboration with other companies, including Millets making tents, Nokia and Carphone Warehouse making ‘modern vintage’ phones, and with Tesco selling shopping bags made from recycled plastic bottles, which raised £500,000 for the Marie Curie Cancer Care.
See the story of how Cath Kidston's dream became a British icon
Cath Kidston Services
Cath Kidston’s products run across a wide variety of fashion areas, and are often released in seasonal collections. These products include bags and purses, glasses, clothing, mugs and kitchen accessories, home ware and wallpapers. They also provide a distinct series of products with Disney themed patterns, which features a lot in their wide array of products for children. In addition to the decorated outlets, the company also has a well developed electronic platform, which not only allows customers to purchase products online, but also has a blog dedicated to giving its customers tips on how its products combine well. It also makes it easy for customers to find outlets, and outlines the process for returning purchases.
Complaints, Compliments ad Tips for Cath Kidston
Let us know if you have visited a Cath Kidston store and what stood out for you. Do you feel there is enough variety in the stores? Have the products served you well since buying them? The customer service experience of a Cath Kidston store is something they pride themselves on, so did you feel they were helpful during your trip to the store? Comment to let them know and to help future buyers decide if this is a store that suits their taste.
What do customers think about Cath Kidston? Read reviews about Cath Kidston's range of vintage fashion items
Rang Grafton Store Dublin to inform them a blue Cardigan I had purchased and was hand washing for the first time ran like nothing I had ever seen before. Not even a pair of jeans. I was completely shocked by the amount of dye that came out of the Cardigan. during the phone call the person I was speaking to accused me of being abusive to which I replied how is making a.complaint abusive? And requested that I speak to a.supervisor. She in turn hung up the phone when I said that I didn't believe her when she said she did not have a contact number or email address for her employer. This is Catherine Kidston customer service.. I will.absolutely never buy anything from this range again and constantly inform my friends about the experience so they are aware. In Catherine Kidston world the customer is totally.not.important and has no value whatsoever in my experience. In fact they adopt an abusive position should a cosaint be made.
Do not buy from this company... no free returns despite paying postage and packaging. And guess what, they did not refund me my postage and packaging either. So they get their products back new and unused and still keep £3.95 from me!!!
There are currently 3 customer review posted about Cath Kidston. On average, they received a star-grading of 4.2/10, with 33% of the reviewers indicating that they would buy from the brand again.
What services or products do Cath Kidston offer?
Cath Kidston is mainly active in the Online Shop category, more specifically with Homeware, Children & Baby, Fashion.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Cath Kidston website with confidence. If not you can find many other brands to read about on our website!