Choice Furniture Superstore Reviews

: 22
73% Would buy here again

Spotlight: What are our customers saying?
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Stephanie Jones
Excellent Service. i ordered my gloss bedsides from choice furniture store. i usually go to local stores, however, i didn’t have the chance this time I love to buy furniture online again and would ...Read on
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Ashley Jackson
I was buying furniture online for the first time. I was confused, from where to buy sofas for our living room. At cfs store I found the perfect sofa and very happy with price they offered me. My ...Read on
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Bland
Good communication about delivery date, goods were well packaged and arrived safely. Price 15% cheaper than elsewhere and even a follow up call to ensure we were satisfied- will use again!Read on
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Marcus Smith
Superb service and quality of the product was awesome. Well packaged and safely delivered without any damage. Will use again and very much recommend. Read on
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Shanu
I bought a very pricey marble table with 6 chairs. 1st of all it took over 4 months to complete my order, I always had to phone or email about my order, the delivery date kept changing. Finally wh...Read on

All reviews (22)

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    Would buy here again
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    Excellent Service, Fast Delivery

    Excellent Service. i ordered my gloss bedsides from choice furniture store. i usually go to local stores, however, i didn’t have the chance this time I love to buy furniture online again and would recommend this furniture store to friends and family members!!


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    First class Service

    I was buying furniture online for the first time. I was confused, from where to buy sofas for our living room. At cfs store I found the perfect sofa and very happy with price they offered me. My first experience was great.


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    Mirror

    Good communication about delivery date, goods were well packaged and arrived safely. Price 15% cheaper than elsewhere and even a follow up call to ensure we were satisfied- will use again!


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    Would buy here again
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    Superb service and good quality product

    Superb service and quality of the product was awesome. Well packaged and safely delivered without any damage. Will use again and very much recommend.


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    Dinning table with chairs

    I bought a very pricey marble table with 6 chairs. 1st of all it took over 4 months to complete my order, I always had to phone or email about my order, the delivery date kept changing. Finally when my table was delivered it was faulty but the customer service is not even acknowledging the fault! It's still on going issue with them!
    I would not recommend you to shop with this company, I wish I did my research and saw these reviews before my order.
    Or maybe they don't even care about there bad reviews otherwise they would have handled their customers complains more seriously!
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    Table

    Absolutely appalling service and poor quality products that stink of mould, avoid at all costs! Firstly, this company advertises products with the incorrect stock availability. We had to wait over two months for our dining table despite the website showing a delivery between 7-10 working days. We were bombarded with delivery updates up until the 10th working day then we were left with no communication or explanation as to why the table hadn't been delivered until we called their customer services for a reason. When we were finally given a delivery date we were called in the morning of the delivery day and told that the table wouldn't fit onto the van. Eventually when the table arrived and was removed from the packaging there was a foul smell of mould that filled the whole house. The smell was still present for the following 3 days despite our best efforts to remove it. The quality of the table is poor, with it being made of constructed marble we were astonished to see that it is held together using bolt plugs that are far too small glued into the base to hold the table top. Of course these plugs popped out of the holes as there was an insufficient amount of glue to hold it in and of course we were accused of over tightening the bolts to the plugs by the Company which didn't come as a surprise! This company is an absolute joke and their customer service is just as appalling, they are unhelpful, dismissive and very very rude. One particular member of staff even suggested that we have health issues with blood pressure which is the most disgusting comment I've ever heard from any member of customer service. Dont waste your money or time on this company's products!


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    Would buy here again
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    Good Quality Furniture with superb service

    I ordered high gloss coffee table, which was excellent in quality and exactly the size and height that we wanted. Very polite and helpful staff.


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    Brilliant Service

    I recently purchased a bedside cabinet from Choice Furniture Store. Great service and quality of the furniture were awesome. Will recommend them


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    Great Product, Efficient Service

    Ordered Oak Dining Set, very satisfied with the quality and speed of delivery. Polite, helpful staff and excellent delivery service


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    Prompt delivery of Furniture

    Recently ordered dinning table, the quality of product is good and delivery was outstanding, We are very happy with the service.


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