Clonezone Reviews

: 21
67% Would buy here again

Most relevant positive review

  2024-05-31
Outfit for Torture Garden
I recently went to this awesome event called Torture Garden and found a really cool outfit there!...Read on
lauren

Most relevant negative review

  2024-06-02
January order still pending
I ordered something back in January but it still hasn't arrived. I've sent loads of ema...Read on
A. Mason

Review with most votes

  2024-05-13
Gear, toys, kink and fetish fa
Clonezone is absolutely my go-to place for buying gear, toys, kink, and fetish fashion. They have...Read on
C. Parker

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    Sex toys

    Although everyday comes with opportunity to learn new thing but for sex, any adult like myself have known a lot about already. That is why at different points, I have come to know the different types of sex toys I need. The good thing is that no one else knows about this except myself. So whenever I needed a sex toy, CloneZone is always already there to deliver. Having bought over eight sex toys from CloneZone, I can attest that their products are effective and working. With their products, I have been able to meet up with many of my sexual needs and improving in my sexual life and extending same to influence positively sex life with my partner and we are a happy couple. Kudos to CloneZone!!!


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    Adult toy

    I recently bought an adult toy from Clonezone and was happy with it at first - it was just what I was expecting and came in discreet packaging. However, when I tried to use it, I found the pump wasn't working properly. I emailed customer service to let them know and offer to send it back. To my surprise, the next day I got a reply from a staff member named Topher. Topher not only said sorry for the hassle but also said a replacement was on its way. I was really impressed by how quickly they dealt with the issue and how polite Topher was. Thanks to them, I now have a working item. I'll definitely be buying from Clonezone again with no worries.


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    Delivery issue resolved

    I bought something from this shop not long ago, but unfortunately one of the items didn't turn up when it was supposed to. I knew there might be delays with deliveries because of everything going on at the moment. So, I got in touch with their customer service team on Twitter and gave them my order number. They were really helpful and sorted everything out quickly. They looked into what had happened and organised for a new item to be sent out with a different delivery company. I was grateful for how fast they dealt with the problem and for taking proactive steps to fix it. All in all, I was happy with how Clonezone handled everything.


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    Leather purchase

    I recently had a great time buying some leather gear at the Manchester store. The guy who helped me, Cris, was really nice, helpful, and made me feel good about my choices. He helped me try on a harness and we ended up finding the perfect leather outfit for me. Cris gave me lots of ideas and let me try out different pieces to put together a really cool look. I walked out of there feeling really happy and sure about my new purchase. If you're thinking about visiting the Manchester store, definitely ask for Cris - he gives top-notch personalized help. Big thanks to Cris for his amazing service!


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    January order still pending

    I ordered something back in January but it still hasn't arrived. I've sent loads of emails and tried reaching out on social media, but I've hardly had any replies and mostly been ignored. They said they'd call me to talk about it but that still hasn't happened, so now I'm feeling really annoyed and let down.


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    Outfit for Torture Garden

    I recently went to this awesome event called Torture Garden and found a really cool outfit there! The staff member who assisted me knew all about the products they were selling and the prices were really good. What I really appreciated was that they didn't push me to buy things I didn't want, which was great. When lockdown hit, I ordered some toys from them and they were delivered super fast with really discreet packaging. I absolutely love going to this place in Soho, it's definitely become my go-to spot!


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    Sportswear purchase

    From the start, I was a bit worried about a delivery problem, but Topher's emails really put my mind at ease. Even with Royal Mail under a lot of pressure right now, my package arrived right on time and was wrapped twice to keep it safe. Topher always got back to me quickly whenever I sent him an email, showing how much he cares about customer service. I really appreciate all the effort he put in. This whole thing has made me a loyal customer - I'll definitely be coming back for more shopping. Thanks a lot!


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    New clothes

    I recently bought some new clothes online from this awesome store and I was really pleased with my purchase. They have such a great selection of products. When I had a query about additional charges, there was this guy named Tony who assisted me and he was really helpful. He patiently answered all of my questions and even sorted out a refund for me when I needed it. The delivery of the clothes was super fast and they were just what I was looking for. I will definitely be shopping here again in the future.


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    Amazing Birmingham Store

    I've been to the Birmingham store a few times now, and honestly, it's totally changed my opinion of adult stores. It's really tidy and has a huge selection of items to choose from. Plus, the staff are all lovely and welcoming, especially Andy, who's incredibly helpful. I find myself going back again and again because the service is just top-notch. I can't wait for my next visit. Seriously, if you're in Birmingham, you've got to give this place a go!


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    Gear, toys, kink and fetish fashion

    Clonezone is absolutely my go-to place for buying gear, toys, kink, and fetish fashion. They have such a wide range of cool stuff to pick from, and I always enjoy shopping there, be it in person or on their online store. The sizes always fit me perfectly, and I've never had any issues with their delivery or customer service. I wouldn't hesitate to recommend Clonezone to all my friends!


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    toys, lube, and underwear

    Clonezone has been my favourite shop for years, online or in person. The service has always been amazing, especially Topher who is great at quickly fixing any problems. Whether I need toys, lube, or some sexy underwear, they always have it. I would definitely suggest Clonezone to anyone needing those essentials for gay people. As my preferences change, I trust Clonezone to have what I want.


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    Pup hood

    I recently got a really cool pup hood from an awesome shop. I opted for fast delivery and it arrived right on time. I reached out with some questions and their team responded quickly. I will definitely be purchasing from them again and spreading the word to all my friends.


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    Three items ordered online

    I bought three things online, but when they arrived, I got two wrong items. I sent them back straight away and asked for my money back, but it was a bit of a hassle and I had to keep reminding them. Eventually, I only got some of the money back. I'm pretty annoyed and let down by the online shopping service.


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    My order was rubbish

    The service was just awful! It took way too long for my stuff to arrive, and then, surprise surprise, something was missing AGAIN. It feels like they're trying to rip me off - not good at all 😠


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    Custom item order

    I ordered a custom item not long ago, and they said it would take about 12 weeks to arrive. I waited patiently, but after not hearing anything for a while, I decided to send an email to check in. Unfortunately, I didn't get a response straight away. Another week passed before I heard back, and they reassured me that my order was on its way. Today, it finally arrived, but when I checked the paperwork inside, it said it was processed the same day I sent the email, which was 3 months after placing the order. It was quite disappointing how they didn't keep me updated and acknowledge the delay.


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    Cancelled order mishap

    I tried to cancel an order at Clonezone, but they completely ignored my request. I emailed their customer service team multiple times from different accounts, but didn't get a response. My item was still dispatched the next day, without any recognition of my cancellation. It was really frustrating and disappointing to be treated like that.


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    Cool stuff

    They really need to address the problem with their stock, it's not good at all.


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    2 items missing

    I ordered three things but only received only one! I've been trying to contact them but haven't heard back. It's really frustrating!


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    Black leather harness and studded collar

    The service at this shop is really great. I like how they are discreet and unassuming, which suits me as I prefer to keep things private. Brad at the Soho store is especially good, always so friendly and helpful. I'm definitely a satisfied customer.


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