Coopers of Stortford Reviews

: 16
44% Would buy here again

Spotlight: What are our customers saying?
Write a review

E
Edward Marriott
Will this firm ever get my order correct? 5or6 times I exchanged the delivered mats as either they sent 2 of the same shape or two different colours. After cancelling the order,the new catalogue ca...Read on
W
Wendy Corser
Disappointed in quality for the price of just under £30. Several leaves have fallen off already and it's not up yet. One was damaged because when packing it was trapped inside and ripped. One leaf ...Read on
L
Lobo Harrison
Coopers of Stortford came to my favourite online store for getting all I require for home repairing, DIY or any kind of gardenining stuff I need to do. The present a wide range of products, espec...Read on
M
M Potter
I have been delighted with my first purchase from Coopers of Stortford. I came across them across them by chance on the Internet but what they were selling was ideal and very good value so I did no...Read on
S
scott
Shocking customer service! If your thinking of buying anything from coppers of Stortford thing again. they sell dodgy items that fail after purchase. Customer service 1/10. i bought a street la...Read on

All reviews (16)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Warm terracotta Cobblestone mats.oblong and half moon.

    Will this firm ever get my order correct? 5or6 times I exchanged the delivered mats as either they sent 2 of the same shape or two different colours. After cancelling the order,the new catalogue came out and only ONE colour was advertised for the mats.Thinking they could not muck up the next order,I sent off for them again.BUT NO!!! They sent a half moon and an oblong mat as ordered,BUT IN TWO DIFFERENT SHADES. Is this why the send them separately so they can make an excuse of not knowing they were different colours?So much for Chinese crap.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Faux ivy fencing

    Disappointed in quality for the price of just under £30. Several leaves have fallen off already and it's not up yet. One was damaged because when packing it was trapped inside and ripped. One leaf has been damaged in the past -- and sewn together with large white stitches which are obviously very noticeable on a green leaf. There is no shading on the leaves either, making it look even more 'faux'. It arrived quite quickly which was good, and ordering on line was easy.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ideal quality shop for garden accessories, plumbing and housing

    Coopers of Stortford came to my favourite online store for getting all I require for home repairing, DIY or any kind of gardenining stuff I need to do.
    The present a wide range of products, especially according to person's requirement. They also have outdoor furniture, outdoor lighting, tools, party supplies, home decor stuff, utensils, houseware, torces, batteries, mats, ladders and what not.
    I mean, they seriously get whole lot of cool stuff together


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    2 outdoor mats

    I have been delighted with my first purchase from Coopers of Stortford. I came across them across them by chance on the Internet but what they were selling was ideal and very good value so I did not need to look further. The items also arrived much earlier than anticipated. I will certainly use them again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lamppost Planter With Light

    Shocking customer service!

    If your thinking of buying anything from coppers of Stortford thing again. they sell dodgy items that fail after purchase. Customer service 1/10.
    i bought a street lamppost with planter from them great at the beginning then failed to work. Emailed company was offered a refund or replacement i said i want a replacement. Week went by with no delivery Emailed company 3 times that 2 weeks with no reply what so ever . Now i have a £50 BROKEN Lamppost in my garden.

    I will keep putting these reviews all over social media so no other person has to buy cheap ... from Coppers of Stortford. They customer service is SHOCKING.

    Don't forget there are other companies online that sell great items with fantastic reviews not like this company 1/10..

    DONT GET SCAMMED BUY COPPERS OF STORTFORD!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    2 Garden Solar Lights and a Buddha Solar Water Feature

    I purchased 3 items from this company - all three in stock. Two items were shipped quickly and although one of them was faulty, the company dealt with it swiftly and refunded the item. Third item, on the other hand, was a complete disaster. I ordered Buddha solar water fountain. It was in stock. Ordered on 6th June and hoped to have it delivered before Father's Day 19th June. After 4 telephone calls to the company and assurances it would be with us before then, it was clear it will not reach us by the 19th. On the following Monday, 20th June, I called to cancel the order only to be told that it is in packing process and they cannot cancel it but they will try and check with the supervisor. They called back and confirmed it would be cancelled and money will not be taken from my account. On Tuesday afternoon, 21st June, I received a message that the item was shipped!!! On 22nd June, I checked my account and the money was taken out. I called the company only to be told there is nothing they can do about it and the item will be delivered by Yodel - it is due to arrive tomorrow - 23rd June! I can refuse delivery or accept it and call them to arrange for collection. Which means the money will not be refunded for at least 2-3 weeks. The worst of all was when the lady I spoke to told me she had no record of my conversation with the customer service on Monday!
    This type of service is just not acceptable and it seemed to me that every person I spoke to covered someone else's incompetence.
    I will never use this company again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Extra loud doorbell

    Bell push does not work
    Put new batteries bell receiver and still not working


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pond illuminated fountain

    I ordered this item 11 days ago.Have been told twice it had come in.Today I get a Email to say it has come in today. I won't be here the next 2 weeks, I have been told they will send it after the 3rd of July .Please don't let me down again. Leonard Dawber


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Garden bench

    Three weeks old .used twice third time today.23/4 one seat lathe snapped was told to send back the complete bench all packing at tip why cant you just exchange the lathe..


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Eco Shower Head

    A joke of company selling items not in stock,11 days and still no item would not buy from again


Others also viewed