DC Thomson Shop Reviews

: 7
43% Would buy here again

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R
Ryan
DC Thompson is one of the trusted sites where I can book any magazines. i am taking their services for last three months and i am very happy with whatever they are providing for their customers. B...Read on
M
Margaret Henderson
I love My Weekly and have it delivered every week. However it is always late mostly at the weekend after it’s in the shops. Also the packaging is poor. For the last few weeks the back page has been...Read on
P
P. Morgan
On April 13, 2020, I ordered the captioned item on line with the subscription to begin with the June 2020 issue. My credit car was charged the next day. As of November only the July and August is...Read on
M
Mike Taylor
Rubbish service Ordered 4 December, received part of order a couple of weeks later, still waiting for remainder of order ( 7 February) after a number of email remindersRead on
R
Robert Rodway
I live in the USA and I ordered a small hamper from DC Thomson to be delivered to an address in the UK. Since the recipient is deaf, I'm unable to call him to find out if he received the order. I'v...Read on

All reviews (7)

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    Happy with the services but still need improvement

    DC Thompson is one of the trusted sites where I can book any magazines. i am taking their services for last three months and i am very happy with whatever they are providing for their customers. But i still feel that they need to improve a little bit and it will be the best forever. what i like about the services that i always get my magazines on time. My previous experience with a magazine was bad as they deliver the magazines on late dates which i really hate. Not with DC Thomson, as they are extremely punctual about their delivery date


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    My Weekly

    I love My Weekly and have it delivered every week. However it is always late mostly at the weekend after it’s in the shops. Also the packaging is poor. For the last few weeks the back page has been stuck to the envelope tearing it off as l pull it out.l find this very annoying as l have to get the cello tape out to stick it together again. Please could you look into this.


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    13 month Puzzler gift subscription @ 43.35 GBP inclusive of delivery to USA

    On April 13, 2020, I ordered the captioned item on line with the subscription to begin with the June 2020 issue. My credit car was charged the next day. As of November only the July and August issues had been received. After several cordial email exchanges - extending the subscription expiration date, profuse apologies, etc.- on December 2nd, Thompson agreed to refund less than half of the subscription price to my credit card within 7 working days. Sadly, their efficiency at charging a credit card is not matched by an ability to refund to a credit card. Still no refund. I admit to not knowing what Thompson considers a "working day." My advice: DEAL WITH THIS CROWD AT YOUR PERIL.


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    annual and bucket of fudge

    Rubbish service
    Ordered 4 December, received part of order a couple of weeks later, still waiting for remainder of order ( 7 February) after a number of email reminders

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    Biscuit hamper

    I live in the USA and I ordered a small hamper from DC Thomson to be delivered to an address in the UK. Since the recipient is deaf, I'm unable to call him to find out if he received the order. I've tried contacting DC Thomson by email to which I received a robotic response so I called them and was told they would have to contact the company that shipped my order. I've yet to hear back from them.
    I would never buy from this business again, worst bloody service ever !!


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    Cottage garden flower pack.

    Received 27 little flower plugs. Planted with care and compost. Unfortunately only a few have survived. All other plants doing great so can't understand it. Wouldn't buy using this method again. Better off visiting a garden centre.


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    People's Friend Magazine subscription

    Love the magazine. Not good customer service as just give glib answers as they don,t know what to say. Delivery very bad and when you ring and say magazine not arrived just blame the post even though you guarantee to receive before it hits the shops. Mine still not arrived and when I rang and said it would be in the shops now was told I could go to the shop and buy one and would be credited with an extra week. What am I paying a subscription for and what is the guarantee?


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