Dependable Trading

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Dependable Trading

23% Would buy here again

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Spotlight: What are our customers saying?

S
Susan Shephard
Ordered through Amazon and item came 3 days earlier than expected. Placed an order on Sunday at 10am and it arrived Monday morning at 11am. Incredible service, lighting fast.Read on
C
Carine Degens
Listening to your problem, and doing something about it. Thank youRead on
C
Catherine Crawley
Excellent Read on
R
R Clayton
A re-naming required for this company required..I suggest the UNdependable company. STILL, awaiting delivery after 10 days. No explanation. No apology. I will certainly not use this company again.Read on
D
Dr A Sluns
Lasted less than one week. Close inspection revealed that the item was not suitable for purpose, vey dangerous and probably a cheap China copy.Read on

All reviews (13)

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    E14 LED Candle

    Ordered through Amazon and item came 3 days earlier than expected. Placed an order on Sunday at 10am and it arrived Monday morning at 11am. Incredible service, lighting fast.


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    Led lights

    Listening to your problem, and doing something about it. Thank you

    Not happy .I bought a fluero tube in July 2020 ,it did not arrive ,I notified Dependable trading ,and was told another would be sent ,""with a tracking number "" I did not get a tracking number I again brought this to their attention ,still nothing .another was posted on 17 /November 2020
    still has not arrived .Very poor customer relations
    John
    I brought this to Chrissie


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    Fluorescent light

    Excellent

    Excellent

    Excellent service

    Excellent service


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    Strip light

    A re-naming required for this company required..I suggest the UNdependable company. STILL, awaiting delivery after 10 days. No explanation. No apology. I will certainly not use this company again.


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    Eveready Oven Bulb

    Lasted less than one week. Close inspection revealed that the item was not suitable for purpose, vey dangerous and probably a cheap China copy.


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    2 X Small Edison Candle Bulbs

    UNDEPENDABLE TRADING LTD sent 2 small fluorescent tubes... Obviously the wrong item. I mailed them but no response!!! They refuse to refund me and implied that I am a Liar, saying I had received the items... The fight with this UNDEPENDABLE trader will continue until I have an apology and a full refund... AVOID THIS TRADER ????


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    Fluorescentt Tube

    Ordered from the company and given a tracking number but they never arrived. Contacted the delivery company who told me the lights had been broken in transit and to contact DEPENDABLE Trading for a refund or replacement. Did the legwork and have got no reply. Will not use again. Waste of money and time.


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    order number 24-05763-88276 fluero tube

    I ordered a fluero tube in July 2020 ,didn't arrive , was told another would be sent with a tracking number ,in November 2020 .This did not arrive either ,(Jan 2021 )despite asking 3 times for a tracking number ,this request was ignored .The company should be called
    UNDEPENDABLE .I have sent a number of emails asking for a refund ,this request has also been ignored .Catch me once "shame on you ",catch me twice "shame on me ".Just a Mickey Mouse Outfit ,have to reluctantly put 2 stars

    John Ordish


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    circular fluero tube

    Absolutely NEGATIVE ,would not buy from them again , after alerting them my purchase had not arrived after 5 months ,I was told by "Chrissie "another would be sent on 17 November 2020 ,and a tracking number provided .No tracking number was given ,again I told "Chrissie "this ,still no tracking number given .
    Damned poor customer relations .
    Never deal with them , very quick to take your money ,kiss the delivery goodbye .
    John

    We have looked at your order item is in post and you should get it in next 6months we apologise for delay. Have a good day


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    Led light

    Order back in October for delivery due 5 to 7 November. Still not arrived. Contacted via amazon and by phone and got two different stories as to where the light was.
    This now the 13th November.
    Would not buy from again.


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    Specialist Lightbulbs- never received

    Ordered some LED bulbs fromAmazon, weeks went by and I didn’t receive them, I emailed company who in fairness replied and said they’d sent some more. No problem. More time went by so contacted them again to be told the person had made a mistake and they actually didn’t have them in stock. I got a refund but weeks wasted with this company. Not dependable at all it seems. Avoid.


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    Outdoor wall light

    Ordered 2 items by mistake, returned one unopened at my expense immediately.
    You offered me a refund but it has been a month now ,
    You have not replied to numerous e mails
    You deserve one star for service but can only Mark two.
    Please reply ASAP.


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    2x eveready appliance light bulbs

    Both bulbs were assured to fit neff oven, both went with in two weeks. Not at all impressed.
    When I went to ring the number doesn’t work. Would’ve been 1 star on all but strangely it doesn’t allow you to do that.


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