Deramores

All reviews

Deramores

38% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

J
Jason
My Mom really loves to do knitting, however, she didn't get that much time these days. I also do knitting for my kids and they really love it. in winters they didn't want to buy sweaters instead th...Read on
P
Patricia Goodall
Ordering and actual service excellent but delivery very bad. I have had to wait over a week for my orders compared to 3/4 days from other on-line sites.Very frustrating. Read on
M
Marianne
Products and customer service are great and would have given 5 stars if it were not for the TERRIBLE experience with HERMES delivery service. I know this is the free option and an alternative is a...Read on
D
Diane Moores
I have nothing positive to say about Deramores and would prefer an option of zero stars for all categories. They don't even try to make amends for their unethical practices. No apologies, no refund...Read on
E
Emma Prasher
Awful customer service, please avoid buying from them they do not appreciate your custom. Products are not that great & very over priced.Read on

All reviews (8)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    wonderful colors

    My Mom really loves to do knitting, however, she didn't get that much time these days. I also do knitting for my kids and they really love it. in winters they didn't want to buy sweaters instead they want me to knit something for them. so in our breaks, I plan to do knitting with my mom and for that, we needed all stuff. My mom and I, we both did shopping from Deramores one day. I love the variation in colors, its difficult o find such beautiful colors in quality woolens, They offer strong colors that look nice also the fabric is soft and warm that suit kid's skin. I especially recommend you if you are knitting something for your babies or kids then make sure you are not buying hard woolens they effect badly on skin. And here you will get those qualities which I am talking about.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Delivery woes

    Ordering and actual service excellent but delivery very bad. I have had to wait over a week for my orders compared to 3/4 days from other on-line sites.Very frustrating.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Yarn

    Products and customer service are great and would have given 5 stars if it were not for the TERRIBLE experience with HERMES delivery service.
    I know this is the free option and an alternative is available but that doesn't excuse how unreliable Hermes are. Hermes emailed to say could not deliver as no one at property and no where to leave. CCTV showed they didn't attempt to deliver to the commercial property where there is a reception and sign telling them where to deliver!!!
    So many reviews mention the frustration's with Hermes, we can't all be wrong. For this reason I will not be ordering in the future. There are plenty of other sites (WOOL WEARHOUSE) with reliable couriers.
    Good luck if you choose free delivery via Hermes...


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    I made my last purchase in May 2020

    I have nothing positive to say about Deramores and would prefer an option of zero stars for all categories. They don't even try to make amends for their unethical practices. No apologies, no refunds and absolutely dishonest with their replies to unfavorable reviews i along with many others add to trustpilot. Could never describe Deramores as an award winning retailer !!!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wool & patterns

    Awful customer service, please avoid buying from them they do not appreciate your custom.
    Products are not that great & very over priced.

    I have had really bad experiences with Deramores especially sending lots of odd dye lotts . No apologies ,no refund. Their one and only response to my many emails is "WE DO NO GUARANTEE SAME DYE LOTS " Knitting Network have a price promise and absolutely GUARANTEE to send all the same dye numbers, answer your phone calls and emails. A very reputable company i highly recommend the Knitting Network.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    #US-210497

    I would give this company zero stars if possible! They shipped my order four days after I cancelled it. They refused to apologize or acknowledge my request for a postage-paid return shipping label. I fought for almost two months trying to get them to acknowledge that they made a mistake. No one acknowledged me. They said they were "sorry you couldn't cancel your item in time", even though I cancelled it FOUR DAYS before they started to prepare it for shipping!

    If a company can't even make a small mistake right, how can you trust them with anything else??? I shouldn't have to pay return shipping for an item I properly cancelled! I finally had to send this back "return to sender" to avoid that fee, but I wouldn't be surprised if the company deducts shipping costs from any refund I MIGHT get.

    At this point I doubt I'm going to see any money back at all, to be honest.

    Deramores will never apologise and do the decent thing. Try the Knitting Network as they are never anything but reputable, honest and reliable.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Blanket kit

    Ordered 13 May still not dispatched.
    Previous order 25 April dispatched 28th and received 30th April!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    No customer service

    Ordered wool, it hasn't arrived. No phone contact number for Deramores, only an email link. Two emails sent & they have not replied. Will not be using them again. If I could give 0 stars I would!


Others also viewed

Pen Shop brand logo for reviews of online shopping for Office, Hobby & Party products

Pen Shop

1 reviews

Even though we work a lot on computers nowadays and technology has taken over from other means of writing and communicating, pens and the written w...

PrinterInks brand logo for reviews of online shopping for Office, Hobby & Party products

PrinterInks

46 reviews

Everyone who uses a computer sooner or later gets to the point that you want to print something out. Whether it is a document for school or somethi...

Office Depot brand logo for reviews of online shopping for Office, Hobby & Party products

Office Depot

1 reviews

Whether you are a sole home worker or a fully-fledged company, every office needs office supplies. The least you will need is a desk to sit at and ...

Ordnance Survey brand logo for reviews of online shopping for Office, Hobby & Party products

Ordnance Survey

1 reviews

Even in your own country, it can sometimes be hard to find your way. Ordnance Survey wants to offer a solution for that. They provide many maps for...

Deramores

When looking for some knitwear and crochets, you can find some of them at regular clothing shops or department store. But you can also make various knitted items themselves. Knitting is a craft and a form or relaxation for many people. For supplies, you can visit Deramores, one of the companies that sell these kind of items. But are they the best place to go to? Do they sell the best quality products or are you better off at a company that sells wool on the side? And what do you think of the customer service that they provide? Are the people that work there friendly and willing to help you if you come to them with a problem or a complaint? That is what customers that have already shopped at Deramores before you can tell you. Let their reviews inform you about how things really work at this company for yarn and knitting. These reviews can help you to make an informed decision to buy or not to buy at Deramores.

About Deramores
Deramores is a company that sells yarn and other necessities for knitting. They strive to deliver the finest fibres from across the globe and bring them to you. They sell different kinds of yarn like baby yarn, colour packs, yarn that is machine washable, sock yarn and value yarns. Their brands include Drops, Patons, Lopi, King Cole, Erika Knight and their own brand. They also have various patterns that can help you to create your perfect item. They have crochet patterns, knitting patterns, digital patterns, plus size patterns and free patterns. They also sell needles and hooks including single point, double point, circular, crochet hooks and more. In their accessories section you can find needle protectors, pom pom makers, row counters, stitch holders, stitch makers, toy stuffing, bags, holders, yarn bowls, yarn winders, swifts, and various gifts like starter gifts, gift sets and eGift cards. They also have a section of kits and packs including blankets, dolls, toys, hats, scarves, shawls, socks and snoods.


Services of Deramores
They work with an Awards program, which means that you will be given derapoints for every £ that you spend. These Derapoints can be redeemed for coupons of £5, £10 or £15. They see this as your reward for shopping at their company. In their social hub, you can correspond with other knitters that share your hobby.

Complaints, Complaints and Tips for Deramores
So what do you think of Deramores? If you have ever shopped at this company you might be able to tell us about your experience. What is your opinion about the quality of their yarn? Are their patterns easy to work with or have you, after a few failed attempts, still no idea of how they should be followed.? And what do you think of the customer service that they provide? Have you ever filled in a complaint, and how did they handle it? And maybe you have a complaint or tip that you want them to know about. Let them, us and other potential customers know what you think about this company by leaving a review. Your review can help others to decide whether they want to shop at this company or not.

How usable are the patterns of Deramores? What is the quality of their yarn? Read customer reviews about this webshop for knitting and crochetting