El Corte Ingles

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El Corte Ingles

40% Would buy here again

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Spotlight: What are our customers saying?

L
Lord Michael De-Bear
Deliverd and faulty. Tried to get them to as promised collect and credit but am still waiting. without a doubt this is the worst sevice I have ever had. My next move is to get my credit card compan...Read on
K
Keith Staines
Ordered online and they took €120 on my credit card. Despite numerous emails (unanswered) and many phone calls no sign of goods after nine weeks. We did receive one email to say the order was can...Read on
V
Verhoeven
Negativ experience. After ordering on the 7th June an iPhone online we got an email saying the phone should be delivered on the 17 June between 10 and 11. We are still waiting on the phone. Conta...Read on
N
Nuria Maldonado
THEY DON'T COMPLY WITH THEIR RETURN POLICY!!!! Careful if you order something from this shop online. If you are unlucky and you need to return something from outside Spain, they are not accepting ...Read on
M
mairead Flanagan
I travelled from Dublin Ireland to bring my daughter to boarding school for a term. We waited for over 2 hours to buy a uniform for my daughter to be told that they did not have the required size...Read on

All reviews (5)

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  • Ordering

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    Would buy here again
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    Washer/dryer

    Deliverd and faulty. Tried to get them to as promised collect and credit but am still waiting. without a doubt this is the worst sevice I have ever had. My next move is to get my credit card company involved. Then legal action, this company is breaking the law. AVOID LIKE THE PLAGUE


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    2 X Sunbeds

    Ordered online and they took €120 on my credit card. Despite numerous emails (unanswered) and many phone calls no sign of goods after nine weeks. We did receive one email to say the order was cancelled but no mention of a refund. These people are dishonest, running a ‘ponzi’ type system. Do not waste your money or time, they are ‘crooks’.

    Could be the worst service ever. This company total ignores you. Spent 799euros on a washer/dryer that was faulty. After 5 phone calls and 2 emails still they have not as promised collected and refunded me.


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    iPhone

    Negativ experience.
    After ordering on the 7th June an iPhone online we got an email saying the phone should be delivered on the 17 June between 10 and 11. We are still waiting on the phone.
    Contacted (or better said) try to contact the customer service for online purchases and was put in hold for 30 minutes, then the connection was disconnected. Tried again for 30 minutes, and again was disconnected.
    ElCorteIngles: if you pretend to have an online shop, then organise it properly.


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    Winter coat

    THEY DON'T COMPLY WITH THEIR RETURN POLICY!!!!
    Careful if you order something from this shop online. If you are unlucky and you need to return something from outside Spain, they are not accepting the packages sent to the location they announce as the returning address.

    CUIDADO CON PEDIDOS DESDE EL EXTRANJERO! El Corte Inglés está rechazando los paquetes que le son remitidos a la dirección que publicitan como lugar donde enviar las devoluciones desde el extranjero. Después culpan a la mensajería y te tienen eternamente en reclamaciones sin solución.


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    Would buy here again
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    School Uniforms

    I travelled from Dublin Ireland to bring my daughter to boarding school for a term. We waited for over 2 hours to buy a uniform for my daughter to be told that they did not have the required sizes and that I could not order from the shop but needed to order on line 'click & collect'. They do not deliver!!!! I ordered the uniform on line on 6th September and am still waiting (15th October). My daughter is attending the school for 1 term only. There is no information in tracking and it is extremely difficult to speak with staff in the Pozuelo Madrid store. Meanwhile my daughter has had to borrow other kids uniforms. I am extremely disappointed with the services of El Corte Ingles. In this day and age, In my experience, ALL department stores delivery to the customer once payment has been made. I paid e169.75 and now am left with no choice but to cancel my order. It is most upsetting. I also hear that obtaining a refund from El Corte Ingles is extremely difficult. I hope that this is not the case for me.


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El Corte Ingles

Do you think it is convenient to buy a wide variety of items at ones? At least you will only have to follow payment instructions once. But which department store is the best choice? One shop that you can visit is El Corte Inglés. But what kind of quality tableware will El Corte Inglés sell? How comfortable is their bed linen? What will their canned food taste like? Will it take long for their customer service to deliver your ready meals? And what kind if customer service will they provide if your pram or car seat breaks down long before it should? Will they be willing to come to a solution? These questions can only be answered by customers that have shopped at El Corte Inglés before. Read their reviews to investigate what they can tell you about this shop. Their comments, ratings, experiences and opinions can provide you with some insight into El Corte Inglés.

About El Corte Inglés
El Corte Inglés is a department store. The company was founded in 1935, which means they have been around for quite some time. Ramon Areces Rodriguez, the founder of the department store, started out with just a small shop. In 1939, he acquired a new property in Madrid. Later, the company expanded to Barcelona, Bilbao and Seville. In 2017, El Corte Inglés merged with Hipercor. In their shop, you can find all sorts of items. They offer, for instance, clothes for women, men, young women, children and young men, but also the shoes, lingerie, shoes and accessories that come with it. There is a section of sports items containing all sorts of sports supplies for horse riding, cycling, football, skating, hunting, paddle tennis, skiing, camping, beach sports, fitness training, snowboarding, basketball and many other sports. For your home, they offer a supply of home decorations. Examples are bed linen, tableware, home decor, kitchen textiles, bathroom linen, kitchenware etc. For babies and children, El Corte Inglés offers a supply of high chairs, baby carriers, car seats, prams, changing mats, bibs, pillows, travel cots, bedding, mattresses, bags, pushchairs etc. And food lovers will love their gourmet section. That section contains all sorts of food such as jam, coffee, pasta, oils, canned food, chocolate, appetisers, tea, cheese, rice, snacks, sweets, cocoa, cold meats, honey, seasoning and more.


Services of El Corte Inglés
The products from El Corte Inglés can be ordered via their website. Their delivery service dispatched the product and sends it to your home. Their customer service can help you out whenever you have some sort of question, complaint or problem.

Complaints, Compliments and Tips for El Corte Inglés
Have you ever ordered something from El Corte Inglés? Then we would love to hear what you have to say about this company. What do you think of the quality of their kitchenware? Is their apparel comfortable enough? How fashionable is their jewellery? And what kind of delivery service and customer service does this department store provide? Please write a review of your own and tell us what you really think of this shop.

Will you find what you are looking for at El Corte Inglés? Read customer reviews about their clothes, home products, kitchen items, sports gear & more