Fc Moto Reviews

: 5
60% Would buy here again

Spotlight: What are our customers saying?
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M
Martin Cullwick
I ordered this helmet from a UK supplier, in stock, with latest delivery in 3 days. After waiting a week, and 3 calls to the shop, I was told it would be 2 months, so had a refund. I reordered thr...Read on
D
Daniel Jang
if you have zero ideas about what to buy , this is the perfect place for everything that is important for motorcycle wear. i bought the whole kit from here including suits and jackets too.Read on
J
Jonathan Park
Based upon my experience, if you live in the UK, do NOT take the risk with FC Moto. I ordered 5 items on March 31. After receiving two messages informing me that dispatch had been delayed, I final...Read on
A
Antony Stott
Do not order from this website fuels advertisements Read on
G
gabriele guarini
Completely unprofessional. They lied about the availability of the items and the dispatch date of the order. After all the delay, when they finally sent the item, they put an incorrect address. Unb...Read on

All reviews (5)

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    Bell Riot Helmet

    I ordered this helmet from a UK supplier, in stock, with latest delivery in 3 days. After waiting a week, and 3 calls to the shop, I was told it would be 2 months, so had a refund.
    I reordered through an Amazon distributor, in stock, immediate delivery. Next day I get an email, no stock, 2 months delivery, so refunded.
    I then order one from One Buy, next day told helmet is damaged, refunded!
    I then decide to buy something else, as I'm never going to get one of these helmet, but nothing I see that I fancy.
    Then I see the FC Moto ad. £60 cheaper inc del, but not inc vat and import charges. Thought I'd take a risk. Helmet turned up with DHL 5 days later, tracked all the way.
    No vat and no import charges, so ended up paying £97 inc del, instead of the £150, £170, and £150 that I'd forked out on the previous three.
    I may have been lucky, who knows, but speak as you find. These sites are not just for bad reviews!


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    Perfect

    if you have zero ideas about what to buy , this is the perfect place for everything that is important for motorcycle wear. i bought the whole kit from here including suits and jackets too.


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    Jacket, boots, rucksack

    Based upon my experience, if you live in the UK, do NOT take the risk with FC Moto.
    I ordered 5 items on March 31. After receiving two messages informing me that dispatch had been delayed, I finally got confirmation on April 20 that the items had shipped, providing me with a DHL link through which I could track the shipment. The link informed me that the shipment arrived in the UK five days later on April 25, and provided another link, this time to Parcelforce, which offered no specific information on my shipment. It just took me to a generic FAQ page, which was as useful as a chocolate teapot. DHL customer service was even worse, making contacting anyone in person virtually impossible.
    In the meantime, i was somewhat distracted from the task of getting DHL/Parcelforce to do their jobs by being diagnosed with a brain tumour. After finding a customer service line buried deep in their website, I contacted Parcelforce to find out why I had not received anything. They told me the package had been returned to sender for nonpayment of a customs charge. They told me two letters had been sent demanding the payment, neither of which ever arrived at my address. All my deliveries are handled by a concierge service, so I had proof no letters from Parcelforce arrived. I asked Parcelforce for proof they sent them, which they declined to provide as they said the letters were "autogenerated".
    FC Moto told me that return shipping and storage fees would be deducted from my refund, which of course, may take two to three weeks.
    All in all, a thoroughly unpleasant and rather pathetic service from DHL, Parcelforce and FC Moto. Its the 21st century and between them they have failed to send me anything all - parcel or letter.

    UPDATE: I have been refunded only £8.69 GBP from a total purchase price of £470.29 GBP. I have asked FC Moto for a breakdown of where the remaining £461.60 has gone.


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    Motocross boots

    Do not order from this website fuels advertisements


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    6997288

    Completely unprofessional. They lied about the availability of the items and the dispatch date of the order. After all the delay, when they finally sent the item, they put an incorrect address. Unbelievable experience. I do not comment their answers to my requests...already lost too much time dealing with them.


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