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Website isn’t informative enough especially throughout the steps to purchasing their items. You’re not given info about payments due ie a gift subscription is taken upfront. I have contacted GD...Read on
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3 month subscription
Website isn’t informative enough especially throughout the steps to purchasing their items. You’re not given info about payments due ie a gift subscription is taken upfront.
I have contacted GDC since my purchase made last night to cancel as I haven’t had any emails to confirm the subscription details. Simply an email to say I have a subscription which can be amended after creating an acc with them. Having done this, my subscription is apparently inactive and the ‘re-activate’ link doesn’t work anyway. So thus far I have paid £90 + for nothing at this moment in time.
I have therefore tried contacting via email and their online chat service. NO RESPONSE.
I HAVE IN, THE MEANTIME emailed other companies (amazon, M&M direct, B-Fresh) and all have responded within minutes or a few hours.
Why have these people vanished or are incompetent in customer service. Surely someone has picked one of my emails, chat query or filled out online contact form by now?
The site or emails do not give sufficient info about your purchase. No invoice, no shipping dates, shipping details, breakdown, basically nothing.