Gardening Direct Reviews
Reviews (14)
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Best for garden lovers
My husband loves gardening but after we moved to another house, we urgently needed to reinstall our garden. My husband is a big fan of Gardening direct, so we ordered most of the plants from here as well as necessary fertilizers. The side is a very good option for those who started gardening recently. As you will get an idea about stuff that you need.
Customer no10179576
Been waiting three days for answer to email still waiting for two items not received from my order itemBGN870H and plant food can’t get through on phone begonia white semi trailing
Moneymaker tomatoes and runner beans
The tomatoes arrived and were a little straggly but have picked up now. The jumbo runner beans arrived and were well packed, in good condition and ready to plant
Petunias
Hanging petunia bells and ordinary petunias. Plants arrived superbly packed and so in perfect condition.
Lavender plants
Placed order on 24th March, still awaiting delivery!
12 lupins and 12 lobelias
Very disappointed with the service. Ordered 12 lupins and 12 campanulas for my mother's birthday on 30th April. 12 lupins were delivered on 12th May. Still haven't had the campanulas. It's now the 6th June. At the bottom of the order form it stated that the order would be delivered between the beginning and the end of May. Sent them an email on 27th May to find out when the second part of the order would be delivered. Haven't had a reply. Tried calling them, no one answers. Won't be using this site again.
January 2021 and February 2021
Marigold African Sun Mix 12 Mega Plants
Marigold Tip Top F1 12 Mega Plants
Marigold Fireball 12 Mega Plants
Verbena (Trailing) 12 Large Plants
£60 of battered 'n bruised plants. 4-boxes of broken stems, compost scattered, plants all over the place!
And no online complaints online returns set-up this year - just 'Contact Us' online forms and no email address!
Only wish I could post photos!!!Various but issue with wallflower wizard
Box delivered. Was to be 12 mega plants inside. Soil everywhere in box. Half the plants broken off at base so unusable and the other half clearly been tossed around and battered. Doubt they will survive. Sent photos and complaint but no reply. I want a refund for this delivery.
We ordered goods for four addresses and paid £128, but no goods were received. After complaining we have been promised a refund. Don’t hold my breath.
Gardeners Delight ( not ordered )
week/spindley/broken/scorched, no reply to Three e/m with photos. I See somone got Moneymaker 14 May on reviews. My substitute plants arrived the First Week in June after Two e/m from mid May asking for them when all verities said out of stock on sites.
I used-to grow Tomato from seed and i would have binned Thease. To long in containersPre planted hanging basketd
Ordered in April no sign of them I have emailed three times no response I agree hiding behind COVID is a joke am thinking of contacting trading standards have now requested a refund wish I had read the reviews before I placed my order will never order from them again first and last time
24 double begonias and mystery plants
First and last time I will be using gardening direct.
Very disappointed, plants arrived wilted and lifeless. Looked like they had been in the box for days.
Ordered on 6th April and arrived 30th May . More than likely plants will not survive, a total waste of time and money. A present for my mum but a a total let down for both of us.12 petunias 12 impatients
Still waiting for delivery would be nice to get an e-mail updating there progress.
2 hanging baskets ordered beginning of march orange begonias still not heard any thing as they could go out now
Were out of pots last year when they arrived but I put them in again but they were fantastic flowers everyone admired them lasted until first bad frost
Bedding plants
I will never use this company again, today I received the last plants from my £200 order more than 5 weeks later than my lobelia. The busy lizzies were were upside down, broken and quite frankly looked like they had been trodden on, probably can salvage 15 plants from 24 but they are no where near ready to be planted outside as they look like young seedlings! Really disappointed and have already complained to Gardening Direct
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My petunias have been delivered in perfect packaging and so in perfect condition. Thank you so much for the great service