Gearbest Reviews

: 7
43% Would buy here again

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F
Frederick Finch
Having seen an electric chain saw on Gearbest site that popped up on my screen, I thought just what I have been needing and at the right moment in time. But what I got was totally wrong. I was sen...Read on
L
Loren
Gearbest is a right corner from where few items can be purchased,not all in my opinion. I had taken few screwdriver, automatic foam dispenser and one electric item.That was good ,really good and co...Read on
S
Shahzad Asghar
Products are sold with local warranties meaning any issues and you will have to send the product back to China at YOUR cost. Always pay with PayPal and never cancel the dispute despite Gearbest ask...Read on
A
Adrian Byrne
Avoid, avoid, avoid!!!. Awful!!!. I paid for a men's watch. One month on, still no delivery. What is really frustrating is that Gearbest's responses to my queries are simply an emailed set script,...Read on
V
Vincent Rea
I cannot access the Gwallet to complete the above purchase and todate gearbest have been completly unhelpful except for instructions that don't work for me. I'm unable to set a Gwallet password ...Read on

All reviews (7)

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    incorrectly stated item

    Having seen an electric chain saw on Gearbest site that popped up on my screen, I thought just what I have been needing and at the right moment in time.
    But what I got was totally wrong. I was sent instead the stand to put the saw on too!
    I have taken a photo of what was on offer and there is no where it states a stand.
    I am trying to send it back and get my money back as well. Another thing is, it was not coming from UK but from Sweden so I had to wait three weeks to get it, and lost the time waiting for it to come.


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    Nice

    Gearbest is a right corner from where few items can be purchased,not all in my opinion. I had taken few screwdriver, automatic foam dispenser and one electric item.That was good ,really good and costwize ok but some of the the items from lighting were not good and durable.
    Also faced delivery issue from GB , hence must visit their site but be selective .


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    Asus ROG 2 Phone

    Products are sold with local warranties meaning any issues and you will have to send the product back to China at YOUR cost. Always pay with PayPal and never cancel the dispute despite Gearbest asking you to trust them! If they agree to a refund they will issue you with a store credit and not to your PayPal or bank. Also note, the store credit they issue cannot be used in a whole purchase. You will only be able to use 33% of it at a time. Also some of the most condescending overly nice English.


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    men's watch

    Avoid, avoid, avoid!!!.
    Awful!!!. I paid for a men's watch. One month on, still no delivery. What is really frustrating is that Gearbest's responses to my queries are simply an emailed set script, used with all customer queries. Gearbest are clueless regarding shipping status and resolving customer complaints.

    Avoid, avoid, avoid!!!.


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    Order No.: 20081800944308389518

    I cannot access the Gwallet to complete the above purchase and todate gearbest have been completly unhelpful except for instructions that don't work for me.

    I'm unable to set a Gwallet password and Gearbest give the impression that they don't wish to set a precedent by being helpful in this respect which is a pity because untill this issue excellent people to deal with.


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    King Kong 3

    Long delivery time.
    Bought the phone as it was advertised as being tough.

    Really impressed with the phone, however
    I dropped my phone out of my pocket and the screen smashed.
    The phone is not fit for purpose or as advertised.
    Customer service is shocking. At first they offered me 200pts and told me it couldn't be repaired. I replied saying that that wasn't good enough. They then said I could pay for postage and repair to Poland so I have to pay for it all. They could not tell me how much the repair bill would be! Why would i pay for postage and then wait for a repair cost?? Why should I pay anything when the phone is not tough and cannot survive an accidental drop? Also why could it suddenly be repaired when they first told me it couldn't be??
    They keep stating the warranty but it has nothing to do with this. The Main fact is that the phone is not tough and strong like advertised. Please buy this phone from another company as Gear best is shocking and useless. It also the same price on other websites with quicker delivery times. I wish I had seen these companies before buying from Gearbest


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    Arrived damaged

    Stay away from these people, fractured and unhelpful customer service/support. Offered me 10 dollars compensation for a scratches and paint chips. Buy from AliExpress much easier. If you are foolish and buy on gearbest stay away from a supplier called Niubility Store, these guys are nasty. Buy at your peril.


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