Glotech

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Glotech

20% Would buy here again

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Spotlight: What are our customers saying?

M
Martha Williams
My LG washer dryer suddenly stopped working and I called Glotech to fix it. After waiting at home all day, the workman arrived and said the fault is either this, or that, broken (I had gathered thi...Read on
D
David Wigley
Had a very frustrating and poor experience with Glotech, who despite asking for details of the fault with my washer/dryer arrived without having read them. The engineer stated clearly that if the n...Read on
C
claire
DO NOT USE their repair service. I'm not sure if any of the reviews are genuine because my experience of Glotech has been woeful. 4 weeks down the repair line and I get lies after lies and £170 spe...Read on
A
Agnes Aszodi
AVOID! SCAM! Their operations are mainly focused on scamming people into a 1) pre-paid diagnostic analysis, then 2) give a bogus, way overpriced quote, followed with 3) weeks later revisiting that...Read on
P
Pankaj Garg
My complaint ref. is 956943 and post code SL3 8DD. I would have given a negative star review if I had the option. This company is awful, please do not be a victim. i had a technician visit to us fo...Read on

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    LG Washer Dryer Repair

    My LG washer dryer suddenly stopped working and I called Glotech to fix it. After waiting at home all day, the workman arrived and said the fault is either this, or that, broken (I had gathered this much from a Google search). A phone call to HQ quickly progressed from ‘the parts are not available’ to ‘we can take away your (three years) old machine and sell you a new one’. So, I got nothing for my £78, not even an engineer’s report…I asked in vain several times.
    Glotech shouldn’t have accepted a job they couldn’t undertake. Secondly, they shouldn’t have had the nerve to keep the money after their own failure.
    They’ve just grabbed my money and run.
    When I complained to LG about premature obsolescence, they said that’s not correct and fixed it, so I had to pay again. So, Glotech saying it couldn’t be repaired was a lie.


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    Service call

    Had a very frustrating and poor experience with Glotech, who despite asking for details of the fault with my washer/dryer arrived without having read them. The engineer stated clearly that if the notes had been read they would have known it was a waste of time coming out. He also failed to mention that I'd get half the repair fee back if I ordered a replacement from them. Their customer service was also poor. Not what I'd expect from supposedly 'helpful professionals' I'd go else where if you can.


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    REPAIR - DO NOT USE GLOTECH

    DO NOT USE their repair service. I'm not sure if any of the reviews are genuine because my experience of Glotech has been woeful. 4 weeks down the repair line and I get lies after lies and £170 spent with no fridge. Terrible service, it takes 20 minutes each time to talk to them. They just send you text messages minutes before they are due to visit to cancel their appointments giving you spurious excuses that the part didn't arrive when they said it had 1 week before that... They have young people over the phone who bless them are just answering machine, you can't talk to anyone else even if you ask for you complaint to be escalated. ZERO star for me if it was all all possible.


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    Fridge repair

    AVOID! SCAM!
    Their operations are mainly focused on scamming people into a 1) pre-paid diagnostic analysis, then 2) give a bogus, way overpriced quote, followed with 3) weeks later revisiting that rate and increasing the price again (now to 7x of normal market price) and 4) in case of complaints vanish with the already prepaid amount.
    Impossible to get a reply or an explanation from them, let alone a solution or a finished repair.
    Be very careful with them!


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    Repair service

    My complaint ref. is 956943 and post code SL3 8DD. I would have given a negative star review if I had the option. This company is awful, please do not be a victim. i had a technician visit to us for fixing Miele dishwasher. The drain light was flashing and the machine was not draining. The glotech technician did nothing, just blow the air from his mouth through hose pipe and said he has cleared the garbage and problem is fixed. We paid fee of £113 and he left.
    On the next cycle same problem persisted. When I called glotech they said pump and hose pipe need to be replaced which will cost another £150 and one week wait.
    There is no honesty, transparency and i am feeling like cheated.
    I have given up with them. A very very disappointed experience and awful company. They shall refund the money if they can not fix the machine


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Glotech

The kitchen is the heart of every home as it is where all the delicious meals that keep you going are prepared. It is only right that you give it a stunning look when building or renovating your home. Installing the perfect kitchen furniture in your home not only adds beauty to your property, but it also makes cooking more fun. To achieve this, you would need a company that specializes in kitchen décor. Plus, it would be an added advantage if they also sell other domestic appliances so you can easily purchase some for your new kitchen. One company that claims to offer these and more is Glotech. But do they have a good track record, and what can you expect from their kitchen décor specialist team? Kindly read through independent assessment of Glotech here to know all about the company and the products they offer.

About Glotech
Glotech is an online purveyor of domestic appliances in the UK. The company was founded in 1975 as a spares specialist and, with time, expanded its business to domestic appliance sale, repairs, and bespoke kitchen designing. Glotech claims to own the widest choice of appliances in the UK with three high-street appliance showrooms; and a leading company in appliance repairs, with coverage in Hertfordshire, London, and the rest of England. They assert that they offer top-notch appliance repair services through their experienced repair engineers as well as their vast network of accredited repair companies across England.

Products and services of Glotech
Glotech provides a wide range of domestic appliances categorized into the following: Laundry, Refrigeration, Dishwashers, and Cooking. Their portfolio includes products from such domestic appliance brands as LG, Bosch, Leisure, Britannia, Siemens, Mercury, Reeva, Falcon, etc. Customers can shop for appliances ranging from washing machines, washer-dryers, dishwashers, cookers, microwaves, cooker hoods, freezers, fridges, range cookers, built-in ovens, small appliances, accessories, and more. Clients can also book for appliance repairs through their website. The company repairs different kinds of appliances and brands, with a one-off labour charge that covers the duration of the repairs. Glotech also offers kitchen designing for customers who are looking to renovate their kitchen space. Some of their kitchen designs include Italian designs, Handle-less kitchens, shaker kitchens, modern kitchens, bespoke kitchens, and in-frame kitchens.

Compliments, complaints, and tips for Glotech
Have you ordered an appliance from Glotech in the past? Or maybe you’ve booked their repair service before? Do tell us about the quality of service offered by the company. Did you encounter any issues searching for a product on their website? Do they offer a warranty on their products? How long did you have to wait to receive your order from Glotech? How about their kitchen décor services? How long did it take to complete your kitchen renovation? And were you satisfied with the quality of their renovations and repairs? Kindly leave a candid review of Glotech here to help the company improve its products and service delivery. Your ratings and comments about this company can also help the prospects of Glotech build an impression of the brand.

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