Not being able to hear clearly can isolate you from other people. For example: there is a whole room full of people and you are the only one who can barely follow half of the conversation because of all the noise around you. In that case, a hearing aid might help you out. But these aids are pretty expensive. So where can you get them? One of the shops that offers hearing aids is Hearing Direct. But what can you expect from this company? Won’t everyone be looking at your hearing aids and know your problem? And what does Heating Direct offer in terms of customer service and delivery service? Inform yourself and read reviews written by customers of Hearing Direct. These customers and their personal experiences and honest opinions can tell you everything you might want or need to know before trying out Hearing Direct’s hearing aids. After that, you can decide if Hearing Direct might have the perfect solution for you.
About Hearing Direct
Hearing Direct is a shop that offers hearing aids. They even call themselves one of the leading hearing aid specialists in the UK. They offer various hearing aid types like invisible hearing aids, discreet hearing aids, behind the ear hearing aids, completely in the canal hearing aids, body-worn hearing aids, spectacle-worn hearing aids and receiver in the canal hearing aids. Of course you will need to keep the hearing aid going. Hearing Direct offers all kinds of batteries in sizes like size 13, 10, 312, 675, but also rechargeable hearing aid batteries and hearing aid battery multi packs. They also offer amplified phones like big button phones, big button mobile phones, SIM packages, mobile phones for the elderly, nuisance call blockers, amplified corded phones, telephone amplifiers and more. And they also offer daily living aids like elite listeners, tinnitus aids, loud alarm clocks, ear hygiene, wireless TV listeners, amplified doorbells, assistive listening devices and ear plugs.
Hearing Direct shows how to insert one of their in-ear hearing aids.
Services of Hearing Direct
All the hearing aids and hearing aid accessories can be ordered via their website. Hearing Direct will deliver the items right to your home. On that website, you can find some guides and tips that can help you to order the hearing aids that are the best option for you. They also explain audiograms, tinnitus and mild hearing loss. Hearing Direct also provides a customer service that can help you out when you get stuck with a problem, question or complaint and need someone to get you back on track.
Complaints, Compliments and Tips for Hearing Direct
Do you already make use of one or more of the useful hearing aids provided by Hearing Direct? If so, we would like to know what you think about this company. Does the hearing aid really help you to communicate with other people? Do you feel more independent? And what is your opinion on Hearing Direct’s customer service and delivery service? Write your own review and share your thoughts about Hearing Direct with people that are thinking about shopping at Hearing Direct.
How useful are the hearing aids from Hearing Direct? Read customer reviews about their hearing aids, amplified phones, amplified doorbells and more.
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
I bought a sound generator it was faulty, so hearin direct, sent me another generator but it is so faint u can hardly hear it, I'm goin 2 sent both generators back and get a full refund, I feel so let dowm
If I could put a minus * I would. I telephoned this company for advice on best phone for my deaf Mother. I was told "best to use website, but you could go for **, second handset has to be bought separately, but we will pair before sending ". So chose a phone, which arrived next day. Phone was not paired and did not hold charge. Contacted HD for advice and told "they would only exchange - use website, as very busy!!" Emailed to say not happy and quoted Consumer Credit Act for online purchases - no reply Telephoned 2 days later to be told again no refund. Very obnoxious and difficult, so again quoted consumer credit act. Now agreed to refund, but not for postage, another argument, another referral to CCA rules for faulty items and eventually received a postage label. Received refund, but no acknowledgement first, no apology for faulty items. Went to Conavans for my phones, a half an hour call to properly find out my needs and much better phones purchased. Avoid HD if it is customer service and advice you are after
A very defensive woman desperate to avoid refund I ordered a standard PAYG sim. A DATA PACK SIM was supplied not a standard PAYG SIM. Getting flustered when asked for a return shipping costs refund this arrogant and obtuse woman stated the packaging which clearly said 4GB DATA was promotional advertising! I informed her that after speaking to EE they confirmed this was, in fact, a DATA SIM! She then stated I suggest you choose another phone provider! I also enclosed a copy of the correct sim supplied by EE which I had to order. They refused all shipping refund costs. What happened next was incredible. After stating to the agent at PayPal what this woman said regarding the comment to obtain another phone provider, and her crazy defense to avoid a claim, The Paypal Agent actually said: “that would really **** me off also!” I laughed so much I nearly dropped the phone :-) I have never in my life heard an agent swear regarding the actions of the retailer!
Fortunately, common sense prevailed at PayPal with this lovely agent and she issued me a full refund! As a business, all calls are recorded. Please feel free to contact me for a copy of these conversations.
first in the ear useless, returned for adjustment, second one just as bad, all returned for a full refund. No refund forthcoming, telephoned to find out why. We have not processed the refund yet, questioned why could not find on the system. Now going to consult solicitors DO NO DEAL WITH THIS OUTFIT promises, but they hold on to your money
Purchase and delivery all fine... But beware - if you have a problem with your order - no-one ever answers their customer service telephone - and emails to their customer service email address are simply ignored. There simply is no post-sales customer support.
I received initial pack with hearing aid promptly, but one tube was for an aid for right ear instead if left. I have asked numerous times for the correct tube to be supplied but my issue has not been dealt with satisfactorily. Hearing aid received before Christmas it is now end of February and no closer to resolution. They pretend to deal with then stop replying.
Still waiting on my package. Spent well over $500 for a pair of hearing aids and this is the service I get. So what I have to take it as a loss. This is a lot of money to spend on something that's very important to me and this company doesn't care. Very upset. Would like my money back since I've never received my hearing aids.
There are currently 8 customer review posted about Hearing Direct. On average, they received a star-grading of 3.4/10, with 13% of the reviewers indicating that they would buy from the brand again.
What services or products do Hearing Direct offer?
Hearing Direct is mainly active in the Online Shop category, more specifically with Cosmetics & Personal Care, Homeware.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Hearing Direct website with confidence. If not you can find many other brands to read about on our website!