Homelia
All reviewsHomelia
50% Would buy here again
All reviews (6)
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Maze Rattan Texas 6 Seats
We finally decided to give our garden an upgrade and found the Maze Rattan garden set with six seats.
Initially, we were not that confident about the company but after receiving the outdoor set from Homelia, I must admit that the quality of the furniture matches the price.
We will be ordering furniture from Homelia again, also due to their free delivery services in the UK :)Products are really good
Good , very good I liked it.
One James beige padded coffee table and one four chairs ,nice combination.
Coffee table price was bigger then normal but chairs are very comfortable and fitted around table.
Safely delivered on time, no complain at all so far.COPPER MIRROR
Purchased a mirror from Homelia for 280 pounds, after a week of waiting and no sign of the delivery I emailed them to see where it was and they said its not in stock and if I can wait a few weeks. I didn't mind waiting as I was in the middle of having the house decorated but after almost 5 WEEKS I decided to cancel which Homelia agreed. However after sending over 10 emails to them to see where my money was they were fobbing me off and now they ignore more messages. Its been 70 DAYS in total and no sign of the money. I've had to go to the bank and FILE A DISPUTE from my credit card company to get my money back! DISGRACEFUL!! Please don't waste your money with this company!
Libra Oversized Clock
NEGATIVE
Shocking company, take your money within minutes of placing the order, and a month later, you get one email telling you that the goods are proving difficult to get in stock.
Tried emailing again and also phoning, you get a generic email, and an answering machine telling you phone later,.
WOULD SERIOUSLY LOOK ELSEWHERE BEFORE PURCHASING FRO THEMRattan garden set
Easy ordering. But, and it's a big but, poor customer service. Late honouring of order, failure to reply to email, failure to answer the phone or respond to voicemail. Still no delivery and feeling quite concerned.
Avoid. Read other reviews
. Avoid.
Where do I start?
Firstly. Read the negative reviews. They’re probably true.
Placed order.
No correspondence from Homelia.
I chased them for days only to be told
Delivery date. Not delivery would be up-to 10 working days.
Still no contact from them.
Chased again.
No answer.
I sent stern emails.
No answer.
Called numerous occasions.
Answer phone.
Finally got a response
Saying item was going to be delivered late following week.
They’ve taken money already by the way!
Item never arrived.
Then. I get email saying they’re having difficulty getting item from their supplier.
And item could take another week or so.
Same charade as before.
Impossible to talk to someone or get a reply.
Phoned again. Countless times. Finally got through to a “couldn’t care less attitude “
Asked about my order.
got put on hold.
Then. You guessed it.
Line goes dead.
Phoned another 5 times
She. Answered stroppy.
I told her. In no uncertain terms how I felt.
Demanded refund and for her to shove the order where the sun don’t shine.
That was last week.
Still. Waiting for refund.
Seriously beware if ordering from this company.
Chances are you will not receive your order and be out of pocket for the privilege.
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