I Saw It First Reviews

: 41
41% Would buy here again

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S
Sharrell Marshall
Awful! I am a size 8 therefore I have bought size 8. I am of a slim build. The top I couldn’t even get my head through. The opening of the head was for another arm One dress literally bagged ...Read on
K
Kristian
Me and my sister are extremely fashionable and we really look for new trending clothes but sometimes its very difficult to know where to go when you have some specific choice n clothing, also yes,...Read on
J
Jacqui
I am the most sceptical person about buying online, this my daughter will vouch for. Having retrospectively reading all the negative reviews on this site I was really worried as my daughter had pe...Read on
C
Courtney
I ordered the jeans in a size 10 which usually fits perfectly when I shop at Topshop and ASOS, however these jeans had no chance of fitting. They are so tight around the waist but so long and baggy...Read on
S
Stephen Lowe
Discount codes don't work and exclude men's clothing which is appallingRead on

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    Would buy here again
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    2 dresses, bodysuit, playsuit, too

    Awful!
    I am a size 8 therefore I have bought size 8. I am of a slim build.
    The top I couldn’t even get my head through. The opening of the head was for another arm
    One dress literally bagged from my shoulders down, the cleavage area just sagged didn’t cover my dignity. The bottom of the dress had an unknown hole for a body part I didn’t have.
    The playsuit I could just about get over my hips and then the chest area again was very open. Was not fitted
    The bodysuit had a lovely cut to it but is transparent and thin not one you could wear with a bra or without one ... so no luck
    And the second dress just awful when trying it on I couldn’t get it past my knees. It was so small as if made for a 7 year old.
    All items are made with poor quality material. It was my first time shopping with them. Was truly excited to receive my parcel especially that I had used my birthday money but I can not recommend purchasing from this website. Just shocking

    where is my refund been nearly two weeks

    I feel you
    I got stuff and they would fit a gazelle they are that long
    Also ordered tracksuits that came without tops
    Was passed puller to post with no help or items replaced or refunded ..
    I’ve gave them another chance ordered weds morning next day delivery for an outfit and it’s not here or any confirmation that it’s even processing ????won’t be ordering again !


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    Would buy here again
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    Hottest brands in clothes!

    Me and my sister are extremely fashionable and we really look for new trending clothes but sometimes its very difficult to know where to go when you have some specific choice n clothing, also yes, price really matters when you are a college student and you have very limited money and you can't spend it all on your clothes. so we got this i saw it first where they are seeling the hottest trending clothes at the really amazing price.
    I recently bought a little black dress for my college prom night and my sister bought a green maxi dress from here and we are expecting to get soon ! i am really exciting as the clothing design is super hot a perfect for such an amazing day of my life!

    Well you definitely get what you pay for yes it’s very cheap for students but so is the quality of the clothes

    i have tried to contact i saw it first as i am now extremely frustrated i ordered last thursday and got next day delivery it is now tuesday and still not arrived its been in transit all this time and presuming its lost in transit and its not only happened to me they have not got in contact with me once and whats more annoying is there giving away free next day delivery on the app/website i am furious and hoping someone will contact me soon!!!!!

    I have ordered 2 dresses from you and asked for next day delivery and I haven’t received a confirmation emails but the payment has been took?

    Same happened with me, payment was taken from my account but no confirmation email and it says on website that I haven't had an previous orders ?

    I ordered a coat, still saying pending had no email and they have took the money from my account

    Did your clothes come without a confirmation email?

    I ordered some clothes over 1 month ago. Nothing has come. I have had no email to say it was dispatched. And I have emailed my complaint 3 times with NO response. I will never shop here again. Really thought better of them but they have lost a customer for sure now. The lack of communication is so unprofessional

    With them over the last few months ???

    I ordered some trousers before Christmas, parcel never arrived, I Saw It First are being really awkward and won’t look into it. Not to be trusted.

    I order joggers a bag came with nothing in it absolutely shocking

    I ordered a hat last Tuesday, 26 Jan, no confirmation email has been sent, but then money has been taken off my card. I sent a message to their online response form, but nothing, I have now emailed them, and nothing. Really shoddy practices.

    Posted two pr jog pants 12,Jan still nonrefund

    Wouldn’t order from here ever again ! They take your money and don’t send you your goods

    Ordered my size leggings size 16 . When they came they where more like size 10 . Will never order from this site again .

    I am having the same problems with this company ..Still waiting for my next day delivery, which was due on 5th August and it is now 12th August.. I don't know who is running the show here,but they need sacking !

    I still haven’t received my parcel I placed on order on 26th of august it’s been seven I’ve received my tracking number but no parcel , I paid a lot of money for my things @isawitfirst I want my money back


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    Would buy here again
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    large bundle of different clothes and sizes

    I am the most sceptical person about buying online, this my daughter will vouch for. Having retrospectively reading all the negative reviews on this site I was really worried as my daughter had persuaded me to spend quite allot of money. All the items ordered and arrived on time. Quality was very good for the price I was paying and have washed well too. I sent at least half the order back and really worried about my refund, however everything returned was refunded within the timescale they specify. I cannot fault service or quality on the occasions I have bought from this site. I hope it continues because my daughter loves this site and to be honest so do I it saves me a fortune.

    If you say the qua;ity was good and it washed well etc, then why did you send half the items back? Just a thought!


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    Would buy here again
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    Jeans, 2 tops, a sweatshirt and a hoody

    I ordered the jeans in a size 10 which usually fits perfectly when I shop at Topshop and ASOS, however these jeans had no chance of fitting. They are so tight around the waist but so long and baggy on the legs, I don’t know who these jeans were made for? Everything else I ordered I got in a size Medium, but upon arrival everything has came in a size Large which is way too big, I got a medium as I wanted the clothes to be baggy but my tops are now the length of a dress on me. All of the products apart from the jeans are amazing quality and I would have loved them if they had just came in the size that I ordered. Delivery was great, arrived the next day at midday.


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    Didnt

    Discount codes don't work and exclude men's clothing which is appalling


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    12 t-shirts

    Delivery is absolutely shocking , I ordered yesterday and I have still not received it . I got next day delivery and I'm here on a website at 20:49 complaining about my delivery . NEVER EVER ORDERING FROM HERE AGAIN . the fact that my PLT order came quicker and they are both in Manchester I'm just not happy. THIS BRAND WAS WAYYYYY OVER-HYPED FOR NOTHING.


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    Would buy here again
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    T shirts and bicycle shorts

    My housemate and I ordered some baggy t-shirts and cycling shorts. Size M-L for my housemate and size XL for me (as there were no XXL's left anywhere).
    They decided to send my mate XXL in one top and size L in the one she ordered as a M. I received XL shirts however the sizing is ridiculous. I usually take a L and that is normally a little baggy on me. The XL I've received is tighter than all of L t-shirts from other websites. Disappointed is an understatement


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    Would buy here again
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    White & Black Basic Joggers & Oversized Tshirt

    Good Prices, Sizes However The Hoodies & Joggers Have Let Me Down A Little
    I am really happy with my purchases the sizes and prices are great. However, I bought some hoodies and they are SO fluffy on the inside bits keep coming off onto other clothes even the joggers that I bought from you guys collect the bits and it looks really bad if anyone knows how to avoid that let me know :( the white joggers are also rather see-through I guess it's the fabric.


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    Would buy here again
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    Beige joggers

    I ordered some joggers which arrive next day.
    I worn them the next day for half of day to notice bobbles and the steam had come away.
    I emailed customer services straight away and sent pics.
    They relied with 20% off in which I refused and was disappointed with.
    I’ve sent 3 emails since and no reply. Never will I use them again!
    Rubbish quilty and rubbish customer services.

    Tweet them, they don’t like seeing bad tweets as it looks bad on them so they’re likely to reply, that’s what I did!

    I have found them appalling too. I ordered a 2 set of bodysuits. One fit, the other didn’t!?!? The one that fit I took tags off to wear but it had a flaw next to the press studs. We are just out of our 30 days return window so after several emails back and forth they are offering 20% back in vouchers which are no use to me as I won’t be using this cowboy cheap Chinese knock-off company ever again!


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    Would buy here again
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    Spotty dress

    I ordered this dress in a size 16 as I normally hover between a 14 and 16 and I can't get it past my hips. It's lightweight but lovely, all the seams are well sewn,the shape really nice but the sizing appalling. Such a shame but I like chocolate too much to be a size 10 and that's what size the waist is.


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    Would buy here again
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    Take your money and run

    Bought an item on line, money was taken from the account but wrong item delivered. Returned it but they say they have no record and refuse to refund...crooks of the highest order, DO NOT USE

    My 15yr old daughter placed an order £30 ok not loads but was to her ,never received order despite emails, now over 3 months ,told her never to order from this site ,shocking, terrible, no reply to where order went ,they took her money but didn't send items


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    Would buy here again
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    29th of July

    I ordered my dress on the 29th of July for next day delivery for my moms party I checked delivery update around 3pm for it to say it was delayed and will be with you in 24hrs well that wasn't good for me as my moms birthday was at half 7 I suffer from anxiety and this made it loads worse as I started to panic because I had nothing to wear I don't go shopping because of my anxiety and that is why I order offline all this just made my day miserable I had to rush about and go shopping which I hate with my partner to find something else to wear I have emailed them and I'm getting no response just saying they need more to to see what has gone wrong ect please telling me to wait another 72hrs are they serious I don't need the dress no more and I would just like a refund back I've mentioned this in all my emails explaining but I just keep getting the same email back from them which is so frustrating I've always ordered from this site and now I won't be ordering from here again this is how its made me feel just not on...

    Well you only have to look at the name of the CEO is know that it makes sense to call them crooks.. Disgusting , the way they treat customers.. I have written to my MP and want THEM investigated..But you know what,snakes like these will just open up in a different mane.


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    Blouse

    I was very disappointed with my
    First and last purchase.
    Compared with Roman originals and Wallis, where I usually purchase, Boohoo does not compare. The blouse arrived
    unbuttoned and stuffed in very small plastic bag. Very unprofessional. The size is smaller than the 16 I always buy. Returning is too much bother.
    Most other companies put return
    labels in the parcel. I will keep this blouse, doubt that I will ever wear it.
    Will probably be put into charity
    Shop. Never again.


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    Would buy here again
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    Jeans, joggers and a top

    Really love them! I saw it first is one of my favourite brands ever, all their clothes are super comfy, true to size and good quality. If your considering buying from here do it, they’re so good


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    Would buy here again
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    Hoodie, too and joggers

    My items took two days to come which was great, ordering was easy. When they arrived the parcel had been opened and sealed again and my joggers were missing (although the money had been taken) all three items were on the delivery note as being inside) I have sent at least seven e mails now and all I get is an automated reply. I either want my joggers or a refund. Won’t be using this company again.


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    I spent £150, never received items, no refund in sight

    I ordered 11 coats from the website at the end of December. I never received these items. I have sent customer services many emails about getting my refund. They reply saying they are contacting their warehouse to get more information. I was patient with them for a month. Now I am just frustrated and upset. I want my money back for items that I never received. If the I Saw It First team see this, please reply to me and send me my refund of £143.39.

    Order number: #26055977269.

    Have you received your refund yet? Iv just returned around £100 worth back and worried ill be chasing for a refund


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    Leaking

    Still waiting on my items ordered 27th also still waiting on a reply from my emails i sent you. What a crap way to run a buisiness


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    #26056007010

    I have not received my order ?I have spent a lot if money with you over the ladt few months so I am very disappointed . You have taken my money though ??


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    Dress

    Very poor quality and small sizing. I returned 5 weeks ago and have still not received my refund. I have contacted on numerous occasions and they are completely useless. Robbing scummy con merchants. DO NOT TRUST

    Go to your bank ..It is theft at the end of the day..


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