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    Jollyes
    Reviews, complaints and customer experiences

    CAR CRASH OF A COMPANY

    shaun.mcburnie@gmail.com10-01-2019
    2,5
    Would buy here again: NO

    Ordering

    2

    Service

    2

    Pricing

    2

    Delivery

    4

    Ordered at 08:03 am on the 08/01/2019 no delivery next day, took day off work waited in all day had to ring today was advised their had been a delay in the order. Asked why I wasn't informed they got mark to ring me to tell me that they don't advise of delays unless it's going to be more than 3 days, Absolutely shocking as people have to take time off work to get these deliverys, so could add up to people taking 3 days off for no reason with out any sort of correspondence. I can understand if the courier Dpd mucked up and they didn't inform us cause that's dpd's fault but they advised they knew there was a shortage of the product I wanted and that's what caused the delay, which they could have informed me about then I may have just changed the product but nope no such chance. So cancelled order completely and will not use again ever. They get beat on price as well for just about everything when I've had a look around. So in away thanks I've saved money by not shopping with them. I didn't even get an apology on the phone at all, even though mark said he knew where I was coming from. Shoddy customer service Do Not Use


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