LARQ Reviews

: 21
86% Would buy here again

Most relevant positive review

  2024-06-01
LARQ Wand PureVis replacement
I had to get in touch with customer service the other day about a problem I was having with my LA...Read on
sonia

Most relevant negative review

  2024-02-18
Pitcher and filters ordered
I recently bought a pitcher and two filters from this company. Sadly, they were both sent to the ...Read on
Amelia

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    Amazing

    Good water quality is essential for healthy living. Smart technologies and tailor-made products can help develop sustainable solutions that provide more efficient water management for industry and agriculture. LARQ offers products with technology-driven water purification system.

    LARQ offers a 1-year limited warranty on all bottles purchased from the official website and other authorized retailers. They support returns for any of their products (excluding charging cables and personalized LARQ bottles) within 30 days of purchase. The returned product must be unused and in its original packaging to be eligible for a refund if need be.

    The LARQ's proprietary UV-C LED technology is incorporated into a beautifully designed product that delivers pure water from a self- cleaning bottle which gives a solution to the problem of odour and contamination, difficulty in cleaning, and shortage of on-the-go access to pure drinking water which is common in the regular reusable bottles.


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    Water filtration products

    I was really impressed by the high quality and scientific research that went into the water filtration products I bought from LARQ. They truly stand out in a market full of false claims, by providing real studies and results to back up their filters. Using their products made me feel confident, and I enjoyed teaching my family about the importance of filtration and UV-sanitation. Since our bodies are mostly water, having reliable filtration systems is crucial, which is why I stick with LARQ as a loyal customer.

    I'm excited for the new Pur-vis 2 bottles to come out, as they not only filter and sanitize water but also track health information and history. LARQ has shown themselves to be a reliable and caring company that puts their customers' health and well-being first. I'm thankful to have found a brand that keeps its promises and genuinely cares about providing clean water solutions.


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    Water Purification Pitcher

    The water filter jug I bought from this company has been brilliant! I've been using it for nearly a year now and I'm really happy with how well it works. Yes, it was a bit expensive, but it's definitely worth the money for the quality you get. Recently, I had a few problems with the filter and the app connection. I contacted customer support and they were so helpful and patient. I sent them pictures of the issues and they walked me through fixing everything. It turned out the filter problem was my fault, and the app issue was just a small glitch that they quickly sorted out. Overall, I'm really pleased with both the product and the customer service.


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    Water bottle (product name not mentioned)

    I've been using this water bottle for about 1.5 years now and I must say, it's been really great. Despite some negative feedback about customer service, I've actually found them to be quick and helpful whenever I've needed assistance, always getting back to me within a day. I have to give a special shoutout to Irena for her exceptional service. Whether I've just been lucky or not, this product has been worth every penny. And contrary to what some people might think, the bottle has held up really well against dents and scratches, staying in perfect condition even with daily use. This just goes to show the quality and durability of the product.


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    LARQ Wand PureVis replacement part

    I had to get in touch with customer service the other day about a problem I was having with my LARQ Wand PureVis. Patricio, the customer service rep, was super quick to respond and kept me informed every step of the way. I sent a message and got a reply on the same day, and my replacement part was on its way not long after. Dealing with your company's customer service was a really positive experience.


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    Water filter wand attachment issue

    I had a problem with my water filter wand attachment, it wasn't charging or working properly after a year. So, I got in touch with customer support and spoke to a lady called Irena. She was really quick to respond and was really helpful in sorting out my issue. I'm grateful for the excellent service I received from the customer support team, especially Irena, she made me feel important as a customer. The help I got has definitely made me want to stick with this brand in the future.


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    Water bottles for kids going off to college

    I recently bought some water bottles for my kids who are off to college. I've been using a bottle from this brand for two years and really like it, so I decided to get them one each. Unfortunately, one of the bottles had a problem with the filter. But when I contacted customer service by email, they replied quickly and sent a replacement bottle straight away. I was really happy with how fast and efficient they were. The water bottles themselves are really good quality and have been really helpful for keeping us hydrated on the move. Overall, I'm happy with my purchase and would recommend this brand to anyone looking for a reliable water bottle.


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    Water filtration system purchase

    I decided to buy a water filter for my house after looking into a bunch of different options out there. When I stumbled across this particular system, I was really impressed by how well it claimed to filter water compared to others. When I got it delivered, I was pleased to see that both the jug and the PureVis wand were really well made. I use it every day now and I can definitely taste the difference in the tap water once it's been filtered. It's so convenient and works so well that it's definitely been worth the money for me. I'd recommend it to anyone who wants to improve the quality of their drinking water.


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    Larq pitcher issue resolution

    I had a small problem with my Larq pitcher and was really pleased with how quickly and effectively the company dealt with it. I thought it would take ages to hear back when I realised the wand wasn't charging, but I was surprised that just minutes after I raised the issue through the app, I got a response. The customer service team asked for some photos, which I sent over, and in no time at all they told me they'd be sending out a new wand. I was really impressed with how efficiently and effectively Larq sorted out my issue.


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    PurVis self cleaning purifyer

    So, I bought this purifier thing, and it's actually really cool when it's doing its job, you know? I took it with me on my trip to South America, and it was amazing! But then, after about 5 weeks, it just stopped working. I was pretty disappointed, but thankfully the customer service was really good and they sent me a replacement part. So, that was pretty cool. I just wish the product would last longer, you know? In general, the customer service is fantastic, and the product works well when it's actually working.


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    Water bottle and replacement filter

    I recently bought myself a new water bottle and a fancy filter to go with it. The bottle is really cool, but I was a bit disappointed with the packaging - it wasn't great and there was a scratch on the bottle when it was delivered. It's not too serious, but I reckon better packaging could have avoided it.


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    Filter delivery issue

    I had a bit of bother with my filter delivery not long ago. Those folks at the company were top-notch though - even with the local postal service messing up multiple times, they dealt with the situation like pros. Their customer service was spot on, always there to help and quick to respond. In the end, they sorted everything out and made sure I got my order. I really do admire their dedication to keeping customers happy and their effort to go the extra mile to fix things.


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    Water bottle purchase

    The water bottle I got from this company was top-notch, but what really impressed me was their amazing customer service. When I had a problem with my order, they dealt with it quickly, effectively, and to my satisfaction. It's great to see a company that values its customers and goes the extra mile to sort out any issues. I would definitely think about purchasing from them again down the line.


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    Bottle purchase.

    I recently bought a water bottle from the website. Ordering it was really easy and I got a confirmation email straight away.


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    Water bottle

    I got my water bottle a month ago and I absolutely love it! I use it all the time, and it's so convenient. I did have a minor issue with the cap, but when I reached out for assistance, the team sorted it out for me very quickly. I reckon I'll continue to purchase from them because they're really friendly and their products are fantastic!


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    Water bottle with issues

    I was given this water bottle as a gift and was looking forward to trying it out. But, to be honest, I found that it actually made the water taste worse than tap water. Despite this, I kept on using it because it was a gift and I felt bad not using it. The price of the bottle is quite high for what you get, and I still have doubts about how well it purifies the water.

    One big problem I faced was that water would get stuck between the bottle and the lid, which caused a musty smell. To stop this, I had to take off the sleeve and give it a good clean regularly. Another issue was the lid's curved design, which made it really tough to clean properly and made me worry that germs were building up. I had to be extra careful to clean it every day, and only by hand.


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    Faulty PureVis Cap

    I bought a water bottle from this company not too long ago and at first, I was happy with it. After two months though, the PureVis Cap started playing up and turning orange which was a sign that something wasn't right. I got in touch with customer service about it and they said because I didn't buy it from one of their suppliers, it wasn't covered by the warranty. That really annoyed me and left me feeling let down, especially as the bottle wasn't cheap. They only offered me a 20% discount to buy a new bottle which I thought was not a good enough solution.


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    Beautiful water purifier

    Oh my goodness, this water purifier is amazing! It looks really nice and it's much cheaper than other purifiers. Also, you can easily take it anywhere and be sure that your water is clean. If you're travelling to developing countries, you definitely need to have this. I'm planning to take mine to the Philippines when I go on holiday!


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    Pitcher and filters ordered

    I recently bought a pitcher and two filters from this company. Sadly, they were both sent to the wrong address, so I never got them. When I got in touch with customer service, they were quick to reply and sent out replacements. But, the second lot also got sent to the wrong place. I tried getting in touch again, but this time I didn't hear back. I was disappointed by how my orders were handled so I had to get a refund through PayPal. If you're ordering from this company, I suggest using PayPal or a credit card with good protection.


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