Laybrook

All reviews

Laybrook

67% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

F
Farckle
I moved to another city and home, so i wanted to buy new furniture and Laybrook.com was my first option. I had experience with the company as i ordered Beds for me. I think, that was one of the bes...Read on
P
Pauline Nichol
Great delivery nearly 4 years ago. Moved once defective motor found and replaced at once. Shoes at present are creaking but an order to be replaced has been made. I recommend Laybrooks for quality...Read on
E
Emma
My parents ordered a bed in October. My father has cancer and has been struggling so an adjustable bed was recommended. The service provided has been atrocious. Initially the bed did not turn up on...Read on

All reviews (3)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Best Quality in furniture

    I moved to another city and home, so i wanted to buy new furniture and Laybrook.com was my first option. I had experience with the company as i ordered Beds for me. I think, that was one of the best furniture i have bought. I recently booked chairs and TV beds and i again that was one of the best furniture. Laybrook.com understands that furniture is an important part of house, and how much furniture suffer during shifting. They offer adjustable furniture which can adjust whenever want and however want.
    Also, they maintain the quality of furniture and also helps in saving amount on every furniture which is really good about Laybrook.com.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Adjustable bed.

    Great delivery nearly 4 years ago. Moved once defective motor found and replaced at once. Shoes at present are creaking but an order to be replaced has been made.
    I recommend Laybrooks for quality, service and delivery. We have been very pleased with our bed. And have enjoyed the very comfortable sleep it has given us over the years.
    Pauline and Bill Nichol.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Adjustable bed

    My parents ordered a bed in October. My father has cancer and has been struggling so an adjustable bed was recommended. The service provided has been atrocious. Initially the bed did not turn up on the date promised, when my parents checked on it, there was no record of the order. The bed arrived 4 months after ordered which would have been acceptable if there had been any communication as to why there was such a delay (Covid is not an excuse for bad service)
    When the bed did turn up it was the wrong colour. My parents, again very reasonably, were prepared to accept this change. However when the bed was being assembled it was revealed that the some of the fittings were the wrong size so the bed could not be completed. These parts were sent on eventually but it was then discovered that the mattresses supplied were not the mattresses that had been ordered. Once again the company had to be contacted and they have said they will send the correct mattress (after accusing my parents of lying about the order) luckily my father had copies of emails confirming the order.
    The company also had the audacity to ask my parents to store the incorrect mattresses instead of just having them uplifted. Have they not heard of courier services?
    At one point when my father was trying to get this sorted or at least get some sort of compensation for this ridiculous set of events he was told that "they need to make a profit"
    You might not have to worry about profit if you did your job properly in the first place.
    The behaviour of this company toward people with disabilities is shameful. You are supposed to be providing a service to make their life easier. All you have done is cause stress and upset to my parents who have been more than reasonable about this whole situation.
    TL:DR DO NOT USE THIS AWFUL COMPANY


Others also viewed

The Towel Shop brand logo for reviews of online shopping for Homeware products
The Towel Shop
3 reviews

Pretty much everyone uses household linen every now and then. You use them do dry your hands, dry the dishes, sweep your kitchen counter clean, dry...

Woodyatt Curtains brand logo for reviews of online shopping for Homeware products
Woodyatt Curtains
9 reviews

If you finally have bought or rented that great house, you probably can’t wait to decorate it. One of the decorations you will need are curta...

French Connection brand logo for reviews of online shopping for Fashion products
French Connection
1 reviews

Clothing can be found on many shops and the amount of websites that offer clothing is massive. One of these clothing shops is French Connection. Bu...

Lights4Fun brand logo for reviews of online shopping for Homeware products
Lights4Fun
2 reviews

Everyone needs light in their life, especially in winter when the days are short and dark. Of course you can buy just a simple light from your loca...

Laybrook

Fact of life: no matter how little you want to think about it, we are all getting older by just a little bit every day. Another fact of life: if we’re lucky enough, we will all the age where we could do with a little bit more comfort and help. Fortunately, there are shops that sell products that make our lives just a little bit more easy. Think for instance of adjustable beds and stair lifts. These products can help you to stay in your own home just a bit longer instead of having to go to a care home. One of the companies that sell these kind of products is Laybrook. But are these products really helpful? Are they sturdy and sustainable? And how are the people that work there like? Are they willing to help you if you come to them with a problem or complaint? That is what customers that have already shopped at Laybrook cam tell you all about. Read their reviews to find out what kind of company Laybrook really is. These reviews can help you to decide whether spending your money at Laybrook might be worth it.
 
About Laybrook
Laybrook is a company that offers furniture solutions that are meant to make the life of elderly people just a bit more easy. They sell for instance adjustable beds and TV beds. They might make getting up a bit easier. But they also offer riser chairs and recliners. These can help you get out of your chair after an evening of reading or watching TV. Living in a house with a first or even second floor and having problems getting upstairs? They offer stair lifts that can get you upstairs without any problems.
 




Services of Laybrook
Besides their products, they also offer help and advice on health, testimonials, how to order and delivery. You can contact them by calling the number on their website. They are open on working days from 9am to 5.30pm, on Saturdays from 10am to 2pm and on Sundays and bank holidays from 10am to 1pm.
 
Complaints, Compliments and Tips for Laybrook
Do you use any of the beds, recliners or stair lifts from Laybrook? Maybe you are an elderly person still able to live in his or her own house because of some adjustments by Laybrook. Or maybe you are a nurse or social working working in a care home that uses Laybrook products for its residents. In these cases, you are in the perfect position to tell us what you think about this company. Do they stair lifts always work, or are they giving lots of trouble? And does customer service help you if it does have problems? Are the beds easy enough to manage on your own? Are the recliners an improvement or alternative on the seat that you had a hard time getting out of? Let us know by writing a customer review.

Do the adjustable beds, recliners and stair lifts from Laybrook really make the life of an elderly person easier? Read reviews about Laybrook.