Lensplanet

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Lensplanet

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R
robert
12th Feb: Ordered and paid for contact lenses from Lensplanet 26th Feb: No news so I chased them up - told will ship 8-10days. 20th March: No news so chased them up 21st March: They state will ...Read on

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    Would buy here again
    Overall

    Lensplanet - scam / fraud / incompetent ?

    12th Feb: Ordered and paid for contact lenses from Lensplanet
    26th Feb: No news so I chased them up - told will ship 8-10days.
    20th March: No news so chased them up
    21st March: They state will ship 8-10 days (supplier problems) - identical email to the one sent on the 26th Feb (cut and paste ?)
    22nd march: I cancel and ask for refund.
    To date no refund - I have chased on 4 occasions always to be told 'it will be passed to accounts dept and paid in 4-6 days'.
    As of today my emails are not being answered possibly as I told them I would be reporting a fraud to the police and Jersey trading standards.


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