Lensplanet

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Lensplanet

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R
robert
12th Feb: Ordered and paid for contact lenses from Lensplanet 26th Feb: No news so I chased them up - told will ship 8-10days. 20th March: No news so chased them up 21st March: They state will ...Read on

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    Would buy here again
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    Lensplanet - scam / fraud / incompetent ?

    12th Feb: Ordered and paid for contact lenses from Lensplanet
    26th Feb: No news so I chased them up - told will ship 8-10days.
    20th March: No news so chased them up
    21st March: They state will ship 8-10 days (supplier problems) - identical email to the one sent on the 26th Feb (cut and paste ?)
    22nd march: I cancel and ask for refund.
    To date no refund - I have chased on 4 occasions always to be told 'it will be passed to accounts dept and paid in 4-6 days'.
    As of today my emails are not being answered possibly as I told them I would be reporting a fraud to the police and Jersey trading standards.


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Lensplanet

When you need some aid in order to clear your vision, you will find out that glasses are not always the most convenient option. If you don’t want your visual aids to fall off or get damaged, you might consider wearing contact lenses. But where can you get them? One of the shops that sells them is Lensplanet. But what kind of shop is this? Can you trust them to deliver your lenses safely? Or will they be damaged upon arrival? What will the quality of their disposable lenses be? And what kind of customer service to they offer? All these questions can be answered by people that have already shopped at Lensplanet before. Read the reviews they left at BritainReviews to get an idea of what to expect from Lensplanet. Their experiences and opinions can inform you if Lensplanet might be the right lens supplier for you.

About Lensplanet
Lensplanet is a shop that offers contact lenses. They even dare to go as far as to call themselves the leading online supplier or contact lenses in the UK. Their tagline is “Let’s change the way you see!”.They offer lenses that are disposable on a daily basis, but also 2 week disposable lenses and monthly disposable lenses. Don’t feel like wasting any good lenses? Then maybe their lenses for extended wear are what you are looking for. They also offer bifocal lenses, progressive lenses, toric lenses etc. And they have coloured or tinted lenses. These are useful if you want to change your eye colour for a little while. They create the lenses exactly the way that your eye doctor prescribed. And of course they also offer the solutions to take care of your lenses and your own eyes. Their collection includes brands and manufacturers like Specsavers, Cooper Vision, Alcon, Bausch & Lomb, Conlon, Johnson & Johnson and many more.


Services of Lensplanet
If you order lenses via the website of Lensplanet, the webshop will make sure that they are delivered to your house. Their UK delivery service is free for orders over £49.Your order will arrive within 2-3 working days. But they also send to Europe, the USA and the rest of the world. You can pay for your order via Visa, MasterCard, Maestro, JCB, Visa Delta or Visa Electron. If you want to order the same lenses again, you can make use of their one click re-order. That means that they remember your order and will send the same item again without you needing to send them your prescription again.

Complaints, Compliments and Tips for Lensplanet
So what is your own opinion on Lensplanet and their products and services? How did the ordering process go? Did they get your prescription right on the first try? Do their lenses really change the way you see? Does their re-order service work properly? And what kind of customer service can you expect in case of a mistake or other problem or question? Please leave a review and let us hear all about it.

Will the lenses from Lensplanet really change the way you look? Read customer reviews about their disposable lenses, bifocal lenses, prescriptions etc