Magazines Direct Reviews

: 12
17% Would buy here again

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V
vickey
I am a big fan of fashion and fiction. Mostly i like to read books and magazines, but its kind of difficult to find related magazines that easily. But Magazines direct helped me a lot. They got lot...Read on
S
stanley burns
account no.27053574------please advise WHY a double was taken from my accpont on 10/09/2020------please advise by telephone--my number is 02890866417-----payments recently made are 08/07 3.20 ...Read on
L
LYNDA TATE
I have been subscribing to TV...Satellite Week for a long time and then things started going wrong the last thing was in March where I was charged twice and then sent out two copies of the above ma...Read on
D
Dylan
Do not, do not, do not use this company for any subscription services. I have been battling with them for almost 3 months now. When I initially ordered my subscription, I received the offer of 3...Read on
J
john pears
I purchased 4 mags which never arrived (twice) because I suspect they where never sent. When i asked for my refund all I got was £4 from £31 spent . They say they have sent my refund , like my mag...Read on

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    Many options available

    I am a big fan of fashion and fiction. Mostly i like to read books and magazines, but its kind of difficult to find related magazines that easily. But Magazines direct helped me a lot. They got lots of options in the category which is really interesting to read.

    I HAVE NOT RECIEVED MY COPY OF TV TIMES 2ND MAY TO 9TH MAYTHIS IS NOT THE FIRST TIME AS I HAVE BEEN A CUSTERMER FOR MANY A YEAR.

    On 2 separate occasions( April 2020 and today 5/8/2020 I have completed the online application form to receive Womans Weekly. Used info from WW magazine I purchased. No email received to say it was accepted. Contacted Customer service and they cannot find my detail. Hopeless.

    DON'T USE THIS COMPANY, I ordered regular deliveries of the TV Times to my mother in a nursing home, they have been regular and then stopped twice, with no explanation, their help line says they are having a new system put in and cant' check for a week, they will refer you to magazines.com where oddly the subscription number cannot be found. You may as well throw your money down the drain.

    DO NOT USE THIS COMPANY
    DO NOT USE THIS COMPANY. On 7 July I renewed my annual subscription (£97.40) for the TV Times with Magazines Direct. On 17 July I received an email from them thanking me for subscribing to Woman & Home magazine. I emailed them to say that this was incorrect and that I'd renewed the TV Times subscription. I emailed a copy of the TV Times renewal letter. I was asked to phone them and they said I needed to provide proof of payment which I got from my bank and sent them. Despite them having copies of their renewal letter and my proof of payment and despite innumerable weekly emails they seem incapable of resolving the issue. I have emailed them today to say that if I do not get resolution of the issue within the next week I want my money back.

    I’m guessing you’ve been getting my woman and home magazine ???? they’ve taken payment every month for over two years now without supplying the magazine. After too many emails to count they agreed to their mistake and promised to refund my money. Despite numerous chase ups from me, I’m still waiting for my refund over over £110 . Good luck ????

    A Scam company period. Payment received but not a single issue of Decanter received yet status is indicated as "delivered" in the portal. Zero response to emails


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    womans weekly

    account no.27053574------please advise WHY a double was taken from my accpont on 10/09/2020------please advise by telephone--my number is 02890866417-----payments recently made are 08/07 3.20 12/08 3.20 10/09 6-40-----WHY IS THIS PAYMENT DOUBLE


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    Magazines Direct

    I have been subscribing to TV...Satellite Week for a long time and then things started going wrong the last thing was in March where I was charged twice and then sent out two copies of the above magazine. I complained back then why was I getting two copies every week and I had been charged twice. I phoned and was told that they extra copies would stop and that I would not be charged until August. The second copies kept coming and I kept phoning several times saying that the second copies would be stopped but that never happened and was promised I would not be charged until August. Well, a DD payment is due to go out tomorrow and I started getting one copy
    last week.

    I phoned today furious and told them I want a refund as they had not kept their promises and never did anything about stopping the second copies being sent out.


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    3 Issues for $1 offer

    Do not, do not, do not use this company for any subscription services.

    I have been battling with them for almost 3 months now. When I initially ordered my subscription, I received the offer of 3 issues for £1 and then a rolling payment of £24.99 every 6 months. This is what is on my booking statement and was the advertised price at the time.

    After my issues took ages to arrive I phoned up to find out what was going on. In doing this, I discovered that my fee was in fact £23.99 every 3 months, meaning I would have been paying almost double what I was expecting.

    I have been calling and emailing for weeks now trying to resolve this issue. Every time I phone, I receive different information and now I have phoned and been told my subscription was canceled. When I explicitly told them to not cancel it over the phone, and that any actions must be sent by email so I had proof of what was occurring.

    DO NOT WASTE YOUR MONEY OR TIME WITH THIS JOKE COMPANY. Complete scam.


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    music magazines

    I purchased 4 mags which never arrived (twice) because I suspect they where never sent.
    When i asked for my refund all I got was £4 from £31 spent . They say they have sent my refund , like my mags i don't think it will arrive.
    Never use this company


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    Country Life

    My credit card account was debited 3 times for a Country Life subscription. I had to go to the NatWest Fraud Department to straighten this out.
    Deplorable customer service


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    Digital Photographer

    Dreadful company. Took out subscription with offer of free camera bag. Still waiting three months later and now being told not entitled to this gift! Received three copies of the same issue last month.


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    Sub to 2 magazines

    Terrible customer service, no replies to emails and no phone pick up.
    My subscriptions don't show on my account and I can't access or cancel them as I would like to do


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    TV & Satellite

    I decided to get my magazine delivered as I could not go to the shops to buy it, got the first couple then nothing I phoned them and they said they had problems with direct debit but they were fixing it, got a magazine about two weeks later then nothing again, phoned again got a magazine for another week or two now nothing again, so I am about to phone again but this time to cancel. I talked my friend into subscribing she also had the same problem but she cancelled after her second call to them, wish I had followed her then. I have never known a company that can not deliver a magazine weekly as ordered. All I can say is they better not take any money out of my account for such bad service.


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    Country Life

    Been getting my magazine regularly for a couple of years and had no problems until December 2019. From then till now the magazine is arriving 5 weeks behind time.
    I've called Magazines Direct, was assured all were sent out, told to check my own postal office, they say there is no delay on delivery of items.
    I won't be renewing my subscription and am disappointed

    How did you manage to cancell the magazine. I am having difficulty.


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