BritainReviews

    Reviews Powerdirect

    Almost no home can do without some power tools and household appliances. But since they are so common and important in everyday life, there are many shops that offers them. So how will you know which shop is the best place to go to? One of the shops that might have what you are looking for is Powerdirect. But what kind of quality can you expect from the appliances and other products that they sell? Will they be durable and easy to manage? How long will Powerdirect take to deliver your online purchase? And is their customer service department friendly and helpful? Their webshop won’t talk about these matters. So the only way investigate them is by reading the reviews placed by customers of Powerdirect. Their experiences and opinions can help you to get a better view of Powerdirect so your decision to shop there or not becomes a bit more easy.

    About Powerdirect

    Powerdirect is an online shop that sells household appliances and other forms of consumer electronics. In their TV & Video category you can find LED TV’s, TV DVD combi’s, QLED TV’s, but also home cinema sets, video projectors, DVD players, portable DVD players, digital cameras, camcorders, photo frames etc. Their audio & HIFi department contains mini HiFi systems, soundbars, soundplates, portable radios, wireless headphones, in-ear headphones, on-ear headphones, home theatre systems, SIM-free mobiles, turntables, CD players and HiFi amplifiers. But they also sell major appliances like LPG cookers, washer dryers, range dual fuel cookers, range gas cookers, microwave ovens, wine coolers, fridges, freezers, washing machines, dishwashers, tumble dryers etc. Some of these they also sell in built-in version like induction hobs, cooker hoods, built-in freezers, built-in electronic ovens, built-in microwaves, coffee makers etc In their category of small appliances you can find vacuum cleaners, steamers, ice cream makers, health grills, pasta cookers, juicers, food mixers, electric knives, wet and dry cleaners, steam cleaners, jug kettles, irons etc


    Let's hope you will be spared these refrigurator delivery fails.

    Services of Powerdirect

    Everything that can be seen on the website or Powerdirect can be ordered there. Powerdirect will make sure that your order is delivered safely to your home, so you won’t even have to leave your home. Most purchases include free standard home delivery service. But on their website you can find an elaborate explanation of what each kind of delivery will cost and how long it will take. If you want to contact the customer service of Powerdirect, you can reach out to them via email. And they also make use of an order hotline.

    Complaints, Compliments and Tips for Powerdirect

    Have you ever ordered an appliance or home item from Powerdirect? If you have, you are exactly the kind of person that we from BritainReviews are looking for. We would like to know everything about your experience. What do you think of the quality of their televisions? Do their DVD players work properly? Did you ever encounter problems using their dishwashers or washing machines? Leave a review and so help other people to know what to expect when dealing with Powerdirect.

    Is Powerdirect the right provider of home appliances for your kitchen or bathroom? Read customer reviews about their DVD Players, soundbars and more.

    Powerdirect
    Reviews, complaints and customer experiences (49)

    2.6
    18% Would buy here again!
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    2.8
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    2.2
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    3
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    2.2

    All reviews

    Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

    Go for it

    I am not sure how i landed on the site but i am very grateful that i did. I was looking for a place where i can buy a camera. this is awesome and pls do try this. The quality is good and the safety is assured.

    By: Chaya Woodley01-09-2018
    Mr hill22-07-2020

    Do not buy from this company,order number 100048466 still have not got full refund after they took my money on 3rd march this year very poor response after sending emails,no good phoneing just keep you on hold to make more money if only I could give 0 stars.

    Clair06-08-2020

    Then you are one of the few that has received their goods.

    Nikki22-11-2020

    Do not use this company they owe me £600 back for a fridge freezer I ordered and now I have no response from them sicking experience.

    Sue 3-12-202003-12-2020

    Totally agree, do not use this company they owe me £683.00 for 2 fridge freezers I ordered and no response and no refund. I am now contacting my credit card company for help.

    Mel05-01-2021

    I have also been stolen from by Power Direct. Does anyone have advice on how to get a refund please? I missed the deadline for a chargeback from my bank since I was trying to contact them for months and they lied about delivery times. Financial Ombudsman won't take my claim as they do not deal with this type of company. Citizen's Advice told me to use their complaints service and ask them for a refund but obviously they don't respond and now all their email accounts have been disabled. Thank you in advance for any help.

    DM12-02-2021

    Jaswant Toor Director telephone number: 07702 481 552 was given to me by a former director. Armajit Singh a former director is connected to the current staff who he tells me are furloughed. And yet they are not trading. Pursue them - report them to the police and anti fraud. I also got a response from the accounts@ email address. They have both been involved in previous company Empire that folded.

    Rev14-02-2021

    I have been scammed buy PowerDirect Power EC is where money goes to. You must take action report them to Citizens Advice Leeds. Keep up the good work DM.

    roger andrews16-02-2021

    PLACED and payed for order number 100065125 2nd Feb 2021 tryed to phone no answer cached me a premium rate and not answering any emails

    Jeanette Ward19-02-2021

    Taken my money too not responding to my emails

    Kate KP02-03-2021

    Very disappointed!!!

    Kate KP02-03-2021

    I have ordered fridge in September 2020 for £900 from this company, until now no fridge in my home!!! For last 3 months nobody responds back to my emails, to assist me with any explanation, absolutely nightmare!!!!

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    Would buy here again
    Yes
    10
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    Indesit dishwasher

    Paid my money, received nothing, disheartened to find this has been going on for ages. Disappointed with Trading Standards that they have been permitted to take people's money despite clearly having no intention or ability to deliver any goods.

    By: Mark04-03-2021
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    No
    2
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    dish washer and dryer

    scaaaam
    goods paid for , 2 weeks later no contact, no goods, imposable to get hold of.

    By: ross02-03-2021
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    Would buy here again
    No
    2
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    Fridge

    Ordered fridge - no delivery date given . Items not in stock . Power Direct DO NOT REPLY to EMAIL.
    Warehouse is boarded up .
    I’ve been waiting 4 weeks for REFUND of £400
    Please please DO NOT ORDER
    BOOTS AO CURRY will
    Price Match

    By: Drena Mercurius-Taylor 27-02-2021
    Drena Mercurius-Taylor 27-02-2021

    Scammers please read reviews and Do not part with your money

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    Dishwasher

    This company is to be avoided, do not buy. Read other reviews on Trustpilot or FaceBook and you will see I am not the only one! Phone number is just a recorded message to say they don't have access to a phone as employees are working from home (plausible?) However, they do not respond to any e-mails either. Now having to try to get refund from VISA. YOU HAVE BEEN WARNED!

    By: Martin Burgess26-02-2021
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    No
    2
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    Indesit slimline washing machine

    Ordered and paid 25th January - Have heard nothing despite numerous emails - their phone lines are not working. Not sure how to get my money back as I didn't contact my bank within 14 days as they said it could take up to 3 weeks delivery :(

    By: Anna22-02-2021
    richard Sullivan23-02-2021

    How is a company like this allowed to trade, clearly based on recent comments this has been happening for years they need to have their site taken down with immediate effect. Bought a fridge, no email, no calls answered, no fridge arrives

    Emma Palmer02-03-2021

    Hi Anna, we ordered and paid £3000 to them on 31 January and waited for delivery. Today after reading the latest reviews we called Lloyds Bank (paid via debit card) and they said they have received a lot of claims because of this company. They have said the full refund will clear in our account within 24 hours. Definitely call your bank!

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    2 Dishwasher

    Stay well clear it's a con lost the money no dishwashers scammers, this stuff shouldn't be happing this day and age

    By: Paul Feane17-02-2021
    Gerard Waldron17-02-2021

    Do NOT Buy just STAY AWAY. They will be brought to book by the authorities eventually. I've been taken for £172 so far.

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    INDESIT IDC8T3B Tumble Dryer Condenser 8kg White

    Fraudulent company.
    ordered and paid for INDESIT IDC8T3B Tumble Dryer Condenser White with 5 day delivery.
    3 weeks later no delivery and no contact from power direct
    considering the amount of complaints on review sites. Power direct do not want to operate a reliable and ethical business.
    Order #100060535

    By: steven whitehead14-02-2021
    Rev14-02-2021

    I have been scammed buy PowerDirect Power EC is where money goes to. You must take action report them to Citizens Advice Leeds. Keep up the good work DM.

    John16-02-2021

    Found out that manufacturer of my item ordered from PowerDirect do not supply any appliances to PowerDirect. No one supplies to them because PowerDirect do not order from them. No need to as they are not sending anything out to customers who have paid for items.

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    2
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    Neff Microwave

    Yes it is a con/scam - ordered a Neff Microwave, paid in full - then no contact, will not respond to email or telephone calls - stay clear of them it is a total scam and it is clear they are stealing money from you

    By: Mike Morgan11-02-2021
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    Would buy here again
    Yes
    2
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    Tv

    Nothing positive. Everything I've read is true. Keep away or lose your money

    By: Bill08-02-2021
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    No
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    Bosch dishwasher

    Scammers, not received my goods, worrying as I bought via quidco and thought I could trust quidco, waiting to see if my bank can get my money back, so upset

    By: V Rose05-02-2021
    DM12-02-2021

    Jaswant Toor Director telephone number: 07702 481 552 was given to me by a former director. Armajit Singh a former director is connected to the current staff who he tells me are furloughed. And yet they are not trading. Pursue them - report them to the police and anti fraud. I also got a response from the accounts@ email address. They have both been involved in previous company Empire that folded.

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    Would buy here again
    No
    2
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    £1286.98

    Ordered a coffee machine and they took my money but no communication about delivery and not answering calls. There are connections with dubious previous companies like Empire and the previous directors still seem in some way connected to all this - it’s very odd. It won’t let me give it only one star!!!

    By: Donna04-02-2021
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    No
    3
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    Ordered TV from scammers.

    TV never arrived and neither did refund. Bank have reimbursed me but that is not the point. This company is scamming people out of their mon
    UPDATE
    Reported this company to Go Media but they have told me they no longer host the website and are trying to get their name removed. I think Cloudfare hosts the website now and I have filled in their Abuse form so suggest others do the same.

    By: Carole Matz02-02-2021
    DM12-02-2021

    I also went to them as they were the website hosts so why haven’t they reported it to the police and done something about it. Go look them all up on companies house. You can see the chequered past. You can sign up to alerts.

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    Write your own review about Powerdirect

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    FAQ

    Is Powerdirect a trustworthy company?

    There are currently 49 customer review posted about Powerdirect. On average, they received a star-grading of 2.6/10, with 18% of the reviewers indicating that they would buy from the brand again.

    What services or products do Powerdirect offer?

    Powerdirect is mainly active in the Online Shop category, more specifically with Electronics, Homeware, Cosmetics & Personal Care, Children & Baby.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Powerdirect website with confidence. If not you can find many other brands to read about on our website!