Primrose

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Primrose

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U
Ukdigit
I have ordered 4ft 'Boskoop Glory' Large Grape Vine | 4.5L ... and 3ft 'Phoenix' Grape Vine | 4.5L ... . However, one of the vines wasn't in the condition I expected it to be in. Most of the le...Read on
J
J Parsons
We ordered a rattan dining set on 25th March 2021 which was in stock. The delivery was stated as 4 weeks. Despite lengthy phone calls and emails we are still waiting. Then on 4th May we were emai...Read on
M
M J Smart
I placed my order on 11th April and you immediately Primrose took over £89 from my credit card. Five weeks later and no signs or notification of a delivery. Online I discovered that Trustpilot has ...Read on

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    Would buy here again
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    The vines wasn't in the condition I expected it to be in.

    I have ordered 4ft 'Boskoop Glory' Large Grape Vine | 4.5L ...
    and 3ft 'Phoenix' Grape Vine | 4.5L ... . However, one of the vines wasn't in the condition I expected it to be in. Most of the leaves were dry and yellow and some of the tendrils and stems were damaged. I emailed them to solve the problem and this is their reply: "Unfortunately this can be a common issue across the main order plant industry, our nursery have made the following comments regarding this: Transit of plants can be mildly traumatic, being uprooted and unwatered for the period of transit, especially in the warmer months, though this rarely results in any issues with the plant once it has arrived and is planted. They can only advise to keep the plant well-watered, and continue to monitor its progress over the next 3-4 weeks.I'd recommend watering the plant either early morning or late in the evening, to prevent the evaporation of water, allowing the plant to get as much as it needs. If the condition of the plant does not improve after this time, we can take further action. "


  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Outdoor garden dining set

    We ordered a rattan dining set on 25th March 2021 which was in stock. The delivery was stated as 4 weeks.
    Despite lengthy phone calls and emails we are still waiting. Then on 4th May we were emailed that it was now with the courier and I would be contacted within a week.
    No one has contacted me. I have just spoken to a Primrose representative on the phone, having waited 20 minutes to be told she cannot help and to send an email.
    Very poor service and misleading information. Annoyingly have to include a star rating when they deserve none.


  • Ordering

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    Pricing

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    Would buy here again
    Overall

    Two hanging baskets and a Fig Plant

    I placed my order on 11th April and you immediately Primrose took over £89 from my credit card. Five weeks later and no signs or notification of a delivery. Online I discovered that Trustpilot has over 3000 one-star negative reviews. I wish I'd known before I ordered Whilst I imagine they are busy but they are still offering the plants I have ordered for sale and quoting a delivery time of 10 to 15 days. I hope you will appreciate why I am surprised that 36 days after I placed my order there is no sign of the paid for plants.

    We ordered a garden mirror from Primrose. The parcel did arrive quite promptly. The problems began when we opened the parcel. The mirror was at least twelve inches small than the item ordered and not suitable at all. We asked to return it. We were sent a query which we responded to on the same day. We were sent another rude email which stated that we had not replied. The replies were all in one link, and so they could easily be seen. We could not have the item we had ordered as it was out of stock. Eventually the item was collected by DPD. The Driver photographed the parcel before he picked it up. The driver attached a label and a next day sticker to the box. A few days later we received an email asking if the item had been collected. I confirmed it had. Jay, the Manager, replied that he could not find it. I initiated a search by DPD and thought that Jay was winding us up as they had not supplied the correct item, in fact could not, it was out of stock. I informed him that there would be a full investigation, and that the parcel was photographed at collection and delivery. He soon changed his attitude, and on the same day found the parcel and gave the refund refund. I would not use Primrose again, very bad attitude of the Manager after wrong item supplied.. Awful.


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Primrose

One of the major uses of outdoor spaces is gardens. This is majorly so because there are many uses to which an individual could use a garden that appeals to people. Thus, converting open outdoor spaces to gardens is an effective option that people are always glad to take. Having a garden makes it possible to grow your fruits and vitamins that you can consume within a few minutes or hours after harvesting them. Gardens have some other uses including serving as a place to receive visitors. If you are planning to build a garden or you already have a garden, Primrose is one of the places where you can shop for your garden item needs. However, before you patronize them, you should read honest reviews about Primrose from those who have purchased garden items from them.

About Primrose
Primrose was founded in 2003. The platform has an heir office in Reading and is passionate about providing its customers with a wide range of garden products. They claim to set a high standard and quality and only sell products that meet those standards.

 

Products and services of Primrose
Primrose sells a wide range of garden tools and items. Their products include Deer Repellent, Bird Scarers, Squirrel Deterrents, Stop Dog Barking, Fox Deterrents, Mole Deterrents, Spider Repellents, Mouse and Rat Deterrents, Cat Deterrents, Willow and Hazel Screening, Artificial Screening, Bark Screening, Fern Screening, Reed Screening, Brushwood Screening, Bamboo Screening, Willow Screening, Gazebos, Canopies, Wind Break Awnings,  Portable Shade Sale Kits, Sail Shades, Awning Accessories, Outdoor Fireplaces, Chimineas, Fire Pits, Gas, Electric, Patio Heaters, Warmawear, Dual Fuel Heated Clothing, Heated Scarves and Warmers, Heated Gilets and Jackets, Heated Socks, Insoles and Slippers, Heated Gloves, Mittens and Liners, Raised Beds, Terracotta, Fibreglass, Stone, Metal, Wood, Tail/Flared Square, Cubes, Troughs, Large 51 – 100cm, Misters, Pumps, Tiered Water Fountains, Sphere Water Features, Rock Cascade Fountains, Stainless Steel Water Features, Bird Baths, Solar Water Features, Pond Plants, Rose Bushes, Climbing Plants, House Plants, Fruiting Plants, Topiary and Ornamental Plants.

Compliments, Complaints and tips for Primrose
If you have ever bought any garden product from Primrose, kindly leave a review here about your experience with the platform. How easy was it for you to find the garden equipment you were looking for on Primrose? How affordable was the garden equipment you ordered from Primrose? How quickly was the garden equipment you ordered from Primrose delivered to you? How would you rate the variety of products, brands and models available on Primrose? How durable were the products that you ordered from Primrose? What are your tips and opinions for people who want to order for a garden product from Primrose that will make it easier for them to order or use items ordered from Primrose and to avoid issues of an accident? Would you recommend the products of Primrose to others? Your reviews will go a long way to help people who want to buy garden products from Primrose but want to be sure about what they should expect when they patronize Primrose before going ahead.